Blizzard Details Authenticator Changes

Have you noticed that you haven't had to input your authenticator code every time you log into World of Warcraft? Don't worry, it's just a new feature from Blizzard. Here's the announcement from Zarhym:

"If you use an authenticator – and we hope you do – you may soon notice that an authenticator prompt may not appear with every login. We’ve recently updated our authentication system to intelligently track your login locations, and if you’re logging in consistently from the same place, you may not be asked for an authenticator code. This change is being made to make the authenticator process less intrusive when we’re sure the person logging in to your account is you.

We hope to continue improving the authenticator system to ensure the same or greater security, while improving and adding features to make having one a more user friendly experience. If you don’t already have a Authenticator attached to your account, don’t wait until it’s too late -"

Some of our users have mentioned in this thread in our WoW general forum that they would prefer to input the code simply for peace of mind, while others appreciate the convenience of this new feature. What do you think?


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How it happened?
# Jun 20 2011 at 12:23 PM Rating: Excellent
52 posts
I'm sure that people within Blizzard DID think about how many people would contact support about it...

...but those people would be those who'd be working on the tickets themselves. And therefore at the bottom of the pile. And not listened to.
Authenticator Login
# Jun 18 2011 at 12:23 AM Rating: Good
16 posts
I think there should be an option for the player to opt for Authenticator Login every time. Could be there is someone in the household who they might want to restrict access to.
# Jun 17 2011 at 11:17 PM Rating: Good
19 posts
What would have been really nice is some customer notice PRIOR to changing it, instead of millions of people logging in and thinking they were hacked. Imagine how much Blizzard spent on customer service calls today...
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