Certain Servers to Get 1-Day Refund for Downtime

$2

# Jun 08 2009 at 7:01 AM Rating: Decent

319 posts

I'm going to buy 2 cheesebugers with my refund

I agree with first post, no reason to do this. I can't beleive people have issues with this game , its up nearly 99% of the month

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On virtues

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# Jun 08 2009 at 12:11 AM Rating: Default

__DEL__1593969556727

Scholar

30 posts

They're only refunding money because people won't stop griping. They shouldn't have to refund a damn thing, in my opinion. People just need to learn to be patient.

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#REDACTED, Posted: Jun 07 2009 at 9:57 AM, Rating: Sub-Default, (Expand Post) everyone is on a monthly sub, a one day refund is NOTHING, I repeat NOTHING but a kick in the nads from a company that obviously cares VERY LITTLE about its players. If Blizzard would hire just ONE decent programmer, they would then have just ONE decent programmer. Some day a company is going to actually USE a TEST server and provide a quick way for a population to transfer a character so they can ACTUALLY TEST code before going live and shoving it down the paying customers unwilling throats. It is unlikely that the inbred retards at blizzard will be the ones to acheive that success though.

What a load of @#*&^#@$

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# Jun 07 2009 at 12:47 PM Rating: Good

__DEL__1627258875729

Sage

1,882 posts

arkfeld wrote:

everyone is on a monthly sub, a one day refund is NOTHING, I repeat NOTHING but a kick in the nads from a company that obviously cares VERY LITTLE about its players. If Blizzard would hire just ONE decent programmer, they would then have just ONE decent programmer. Some day a company is going to actually USE a TEST server and provide a quick way for a population to transfer a character so they can ACTUALLY TEST code before going live and shoving it down the paying customers unwilling throats. It is unlikely that the inbred retards at blizzard will be the ones to acheive that success though.

I'll agree only one one point... the 1 free day is PATHETIC at best. And I would also agree Blizzard is NOT very customer-oriented. (okay two points)

However, you obviously have NO idea whatsoever what is involved in transferring code from test servers inside the Blizzard HQ to servers of varying designs and ages scattered not just across the country but across the world. Then getting every update to properly work the same on each server.

The amount of ~~daunting~~ work Blizzard has every patch is DAUNTING at best.

Edited, Jun 9th 2009 2:01am by ekaterinodar

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Testing ?!?! who tests ??

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# Jun 09 2009 at 11:12 AM Rating: Default

__DEL__1591752417895

125 posts

to ekaterinodar :

I maintain test servers for a very large financial institution; Note : one that DID not seek a federal bail-out of any sort. We routinely test code, LOCATE and correct errors PRIOR to migrating to our paying customer base. Our procedures ensure a smooth clean transfer with minimal downtime, less than 4 hours a week. We serve more than 10 million customers A DAY, almost 100 billion transactions a month with A LOT LESS down time and customer inconvience than the staff at WoW can even begin to comprehend. I realize there is a $COST$ associated with clean logical testing, and it is NOT cheap, but they already have the hardware and the staff, they just need to make it easy to migrate a transient customer base to a testing environment and most of these issues would go away, but again that takes personnelle, time, effort and costs $$$'s Blizzard is not willing to spend, they'd just rather you, their customer, pay to do the field testing for them.

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better than nothing!

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# Jun 06 2009 at 1:13 PM Rating: Excellent

__DEL__1656893811484

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Sage

8,272 posts

Doesn't make up for a completely lost raid day, but better than nothing

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sweet

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