gbaji wrote:
You'd be shocked (actually, you probably wouldn't, but other folks maybe would be) how often the initial story is "I didn't do anything! It just stopped working on its own.", and after spending a ridiculous amount of time, finally wresting out of them that they did something very obvious and clear that caused the problem. And it's not even that they're trying to conceal what they did. They honestly didn't see the correlation. Which is scary.
ALSO: Rate-up for the use of "wresting", an excellent yet highly underutilized word.