I have never hesitated to try and help people when i could. I have even helped random people shouting in Jeuno for diff things. Sounds to me you just found a typical group of people that you would find on any MMORPG game. Always too busy to help someone until they need help. Then they complain about not getting any help and give up just as the OP seems to have. The game was meant to be a challenge, yes. Anyone seeing the economy we as players all have created for ourselves lately KNOWS it is hard to know what to farm. This GAME was designed to be fun first, and a challenge next.
All of you guys belittling the OP have good support groups (LS, friends, etc) behind you and are bashing on someone that doesnt have it as good as you. SHAME! Deathbeckons, I have seen you say simular things, so shame on you.
OP, I would recommend posting more specific things that you need help with. Such as subjob items etc. at lvl 13 i pt'd mostly. So I am not a good one to ask about soloing things at that level. For things such as crafting etc, you can check the crafting directory and see who does what and perhaps send them a /tell in game for advice.
I have been very fortuneate in that most the people i know and consider friends in game are kind and giving people. They tend to stick together because of the bonds of friendship they have formed. My advice would be just to pt up for a bit and just talk to people, get to know them and make friends. Don't give up when you got soooooo much game ahead of you.
Hope this helps,
~Ore