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#1 Sep 08 2004 at 5:34 PM Rating: Decent
Just a few days ago my computer was infected with a computer virus that won't seem to go away. I used my AVG virus scanner but the virus would still come back up even right after it said it got rid of it. I was told AVG was one of the best out there, but even it could not get rid of it.

So what I'm thinking of doing now is computer erasing my whole HD. I've reformated 2 of my drives, but don't seem to know how to reformat my main drive which holds my OS on. Says something that a program is running (obviously windows xp I'm guessing) and that I need to turn it off before it can reformat it. So is there another way I can erase everything on my HD so I can do a fresh reinstallment of windows XP?

Or could anyone recommend a better virus scanner that I can either download or buy from the stores if needed? I just need a really good one that will always get rid of any virus my computer may get and get rid of it for good. Not see it pop up notification telling me to run my virus scan because it found the exact same virus.

thanks in advance to anyone that can help!
#2 Sep 08 2004 at 5:41 PM Rating: Good
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Windows has this thing about not deleting files that are "in use". This can be a problem with removing viruses because the virus program is using the virus file, prevening you from deleting it.

There's a couple ways to get around this. The virus scan should have listed the file(s) that it couldn't delete. You can always just manually delete them.

Or, you can boot up into safe mode, or from a floppy/cd if needed, and run your virus scanner from there. If you boot up off the system disk, and that's the disk that has the virus infection, then it's quite possible to get files that wont delete.
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#3 Sep 08 2004 at 5:50 PM Rating: Good
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To finish formatting, just put your XP disk in the CDrom and boot to the disk. It will then begin with the install process. When it asks you what partition to install your OS on, it also give you the option of deleting the partitions. Delete it/them, and recreate them and when you select it to install the OS on it, it'll ask you whether to format it. Do the thorough (long) format with NTFS. That will format your C drive.

I use Symantec, just because that's what I use at work.
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#4 Sep 09 2004 at 1:53 AM Rating: Default
my best advice to you, download gamespy arcade and subscribe. Go to the main lobby and ask for help, they will give you an answer to eveertyhing. Trust me on that one. I learned how to install my graphics card from there and they told me alot of good free virus scanners, and good ways to avoid them etc etc etc. Its worth it, trust me.
#5 Sep 09 2004 at 5:37 AM Rating: Decent
Oh, and get Norton Antivirus.

Regardless of what anyone says about the other programs out there, it's been the best, in my experience.

I've tried several other AV solutions, but always wound up coming back to NAV.

#6 Sep 09 2004 at 1:41 PM Rating: Decent
Regardless of what anyone says about the other programs out there, it's been the best, in my experience.

Agreed.
#7 Sep 09 2004 at 11:01 PM Rating: Decent
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Ehh I used to be a big fan on Norton too, but then a virus that actually targeted Norton hit my computer. That was the last day I ever trusted it.


I use System Suite (aka Fix It Utilities), but thats because it comes with alot of other nice stuff that Norton doesn't.

Other then that go to google and search for Panda Scan. It's pretty good. I got hit by a big nasty one recently that I have no other choice but the format and restart.
#8 Sep 10 2004 at 5:37 AM Rating: Good
Quote:
Other then that go to google and search for Panda Scan. It's pretty good. I got hit by a big nasty one recently that I have no other choice but the format and restart.


Bleh, I tried Panda twice after it got a lot of fanboys that wrote good things about it in mags. I never did figure out what all the hoopla was about, cuz I wasn't impressed.

The biggest key I've found to making Norton work properly is that you must always make sure that both NAV and Windows both have all updates downloaded and installed.

But I don't implicity trust anything 100%.
#9 Sep 10 2004 at 9:11 AM Rating: Decent
KakarSmakar had it right. Install fresh from a WinXP cd.

But before you go to far you might want to try Housecalls Online virus scan. http://housecall.antivirus.com/housecall/start_frame.asp

There have been many times where Housecalls will find a virus that Norton does not.

and for future, i would suggest not depending on only 1 AV software. i currently use norton sytsem works, McAfee and the online one. plus numerous Spyware tools. Now adays 1 just is not enuf.
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