Forum Settings
       
Reply To Thread

CANON MF 6590Follow

#1 Jul 13 2011 at 3:41 PM Rating: Good
OK, so this is the printer I use at work. With great frequency, it will quit accepting print jobs or inputs (like, trying to change zoom or copy quality, etc).

The LCD screen when it's like this says "DOWNLOAD CONNECTED".

I assume it's trying to update its' firmware, but...I dunno.
XP Office Pro SP3, if that matters.

Yes, latest printer driver is installed.

So far, The only way to clear this mode is to turn it off or hold down the reset, (or reboot the main computer it is slaved to).

So...fixes/news/explanation, please?


I'm reading the PDF Maunals, but they seem silent on this point.Smiley: frown
____________________________
gbaji wrote:
I'm smarter then you. I know how to think. I've been trained in critical thinking instead of blindly parroting what I've been told.
#2 Jul 14 2011 at 8:00 PM Rating: Excellent
Avatar
******
29,707 posts
On that particular printer, that is indicitive of partial failure of the main control board. If its under warranty, have it serviced. If it isn't under warranty, it will likely keep doing that, and with greater frequincy as it ages. That particular printer is not constructed well, and is extremely sensitive to static electricity. You may be able to prolong the life by putting it on a plastic mat and removing it from high traffic areas. But it's probably on its way to being toast.
____________________________
Arch Duke Kaolian Drachensborn, lvl 95 Ranger, Unrest Server
Tech support forum | FAQ (Support) | Mobile Zam: http://m.zam.com (Premium only)
Forum Rules
#3 Jul 14 2011 at 11:00 PM Rating: Good
Thanks Kao. I got through to the CS Tech desk and that's pretty much what he said.
____________________________
gbaji wrote:
I'm smarter then you. I know how to think. I've been trained in critical thinking instead of blindly parroting what I've been told.
Reply To Thread

Colors Smileys Quote OriginalQuote Checked Help

 

Recent Visitors: 22 All times are in CDT
Anonymous Guests (22)