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CANON MF 6590Follow

#1 Jul 13 2011 at 3:41 PM Rating: Good
OK, so this is the printer I use at work. With great frequency, it will quit accepting print jobs or inputs (like, trying to change zoom or copy quality, etc).

The LCD screen when it's like this says "DOWNLOAD CONNECTED".

I assume it's trying to update its' firmware, but...I dunno.
XP Office Pro SP3, if that matters.

Yes, latest printer driver is installed.

So far, The only way to clear this mode is to turn it off or hold down the reset, (or reboot the main computer it is slaved to).

So...fixes/news/explanation, please?

I'm reading the PDF Maunals, but they seem silent on this point.Smiley: frown
gbaji wrote:
Bush is a complete and utter moron.
#2 Jul 14 2011 at 8:00 PM Rating: Excellent
29,907 posts
On that particular printer, that is indicitive of partial failure of the main control board. If its under warranty, have it serviced. If it isn't under warranty, it will likely keep doing that, and with greater frequincy as it ages. That particular printer is not constructed well, and is extremely sensitive to static electricity. You may be able to prolong the life by putting it on a plastic mat and removing it from high traffic areas. But it's probably on its way to being toast.
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#3 Jul 14 2011 at 11:00 PM Rating: Good
Thanks Kao. I got through to the CS Tech desk and that's pretty much what he said.
gbaji wrote:
Bush is a complete and utter moron.
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