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Virus, Help Please XDFollow

#1 Oct 22 2010 at 10:56 PM Rating: Good
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2,230 posts
Hi again, its the annoying guy who finds friends with viruses XD.

This time its my wife. Anywho, i think its possibly something on facebook, i dunno.

Anyway, she had a pop up, clicked on the option it game to scan and cleen the virus.. and all hell broke loose. Im pretty much assuming that that pop up was the virus. When i reboot the computer, i don;t know if/what i can bo in the setup. It usually auto-logs her in, but no matter what i try i cannoy get it to start in safe mode. Instead the virus offers that option. The pop up on the screen is "ThinkPoint Worlds leading security solution" and there are 2 buttons, normal mode, which is greyed out and safe mode. If i choose safe mode, which is the only option, it just runs random crap and "scans" the coputer for problems, ofc finding a whole crapload of them. I let if finish running, and i get icons back on the desktop.

I am unable to open the internet to download malware or anything, also can't seen to get a virus scan to work.

Any help/suggestions would be Greatly Appreciated.

Thanks in advance.

Donny
#2 Oct 23 2010 at 6:51 AM Rating: Good
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1,463 posts
Linky

If all else fails, you can always jsut format and install a fresh windows. But that link should sort you out.
#3 Oct 23 2010 at 8:45 AM Rating: Good
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2,230 posts
Thank you so much, i think that fixed it. Really appreciate the help.
#4 Oct 23 2010 at 1:29 PM Rating: Good
Yeah, we've been battling this sucker constantly at my new job. Be prepared to do a clean install if it comes back - there's no other way to eliminate it, unfortunately.

Edited, Oct 23rd 2010 3:30pm by catwho
#5 Oct 25 2010 at 9:38 PM Rating: Default
Great .. Thats GooD.. !!
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