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#1 Sep 10 2010 at 3:50 PM Rating: Good
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I finally put my rig together last night.
I got XP installed and had this rig running beautifully with everything I needed (drivers, software, etc).
We go to turn it on today and we hear a hard drive spinning and failing. We look up the boot sequence in BIOS and suddenly the 300G HD is no longer recognized.

this is the HD in question: Western Digital Caviar Blue WD5000AAKS 500GB 7200 RPM 16MB Cache SATA 3.0Gb/s

In the rig is another 160G HD I salvaged from another computer. We installed XP on that HD. BIOS continues to recognize that HD, but not the 300G.
Also, we could not get Windows to start, despite the computer recognizing the HD it is installed on (160G).

Sigh. Any suggestions would be helpful. Thank you!
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#2 Sep 10 2010 at 8:48 PM Rating: Good
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If you have an external hard drive open the case and pop out that HD, then place the 300GB one in. See if Windows recognizes it this way.

If that doesn't work hook the drive up normally and boot your PC with a Parted Magic disk. If you're able to access the disk this way at least you can get your data off of it (if there is any).


Otherwise contact Western Digital for a replacement since it should be within the manufacturer's warranty period, and it's definitely a manufactured defect.
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#3 Sep 10 2010 at 10:14 PM Rating: Good
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Boyfriend did some research before work. Turns out this problem is a common one with this model. I'll send it back and get another. Should i replace this one or choose a different model? Which?
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#4 Sep 10 2010 at 11:40 PM Rating: Excellent
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Before you send it back, if you need any data off it, try using a bootable knoppix disk to retrieve any important files you don't have backups of.

I've never had any issues with that particular drive, and we have many of them at other work. You might just have a bad one. Happens someimes. I'd still reccommend western digital over any other drive manufacturer.
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