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My Nvidia card is dieingFollow

#1 Jan 26 2010 at 12:19 AM Rating: Good
Well, maybe not. I suspect it is, though.

Nvidia GeForce 9600 GT, Windows 7 Premium, 4 gigs of RAM, 3 year old PC. RAM and VRAM checks out, processor is nice and cool, fans all running properly.

While playing FFXI, I'll get a random chokeup for a few seconds at a time, about every 10-15 seconds. I thought I had fixed the issue last week when I physically dusted out the interior of my case and reseated the card, but it started up again.

Did Microsoft or Nvidia muck around with the drivers in the last week or two?
#2 Jan 26 2010 at 7:32 AM Rating: Good
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You sure it's not lag or a data spike from the 56K bottleneck?
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#3 Jan 26 2010 at 8:05 AM Rating: Decent
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I doubt your card is dieing. I don't know why that happens when it does, but my friend also experienced the same problem on his win7 64bit laptop.
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#4 Jan 26 2010 at 8:08 AM Rating: Good
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I doubt the card is dieing as well. Dying maybe, but not dieing.
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#5 Jan 26 2010 at 9:40 AM Rating: Good
Since the error is happening while playing FFXI, it absolutely MUST be spelled "dieing" per =10 rules.

I rooted around on the Nvidia forums, and someone suggested rolling all the way back to driver 186. I thought it worked, but then it didn't.

Edited, Jan 26th 2010 2:38pm by catwho
#6 Jan 26 2010 at 3:36 PM Rating: Good
more information:

I just got a blue screen of death (!!!) with the following error "A clock interrupt was not received on a secondary processor withing the allocated time interval."

I was monitoring my GPU temperature and it did in fact get a little warmer than it was designed to run - 72C when the shutoff ocurred.

I'm guessing that the fan on the video card isn't running because I haven't heard it come on; normally it's whining pretty loudly when FFXI is running.
#7 Jan 26 2010 at 5:20 PM Rating: Good
Added in a GPU case fan. Kept it at 67C, crashed anyway.

I'm at a loss. It's not the temperature. It's not the driver. I cannot tell what it is any more.
#8 Jan 27 2010 at 8:17 AM Rating: Decent
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Admiral Shaowstrike wrote:
I doubt the card is dieing as well. Dying maybe, but not dieing.


I knew it looked wrong.. but firefox said it was spelled right so I shrugged it off. Evil firefox.
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#9 Jan 27 2010 at 8:28 AM Rating: Good
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I think I remember in the Nvidia Card Control Panel there is a section in which you can create custom settings for games. Create one for FFXI and set it to process multiple frames in advance, that may help with your issue.
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#10 Jan 27 2010 at 3:14 PM Rating: Good
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Deadgye wrote:
Admiral Shaowstrike wrote:
I doubt the card is dieing as well. Dying maybe, but not dieing.


I knew it looked wrong.. but firefox said it was spelled right so I shrugged it off. Evil firefox.


dictionary wrote:
tr.v. died, die·ing, dies
To cut, form, or stamp with or as if with a die.
#11 Jan 27 2010 at 7:14 PM Rating: Good
Reinstalled Windows 7. Crashing still happened, but at much less frequent intervals. This gave me cause to think the memory might have gone bad (since clean install = much less stress on memory.)

VRAM checked out okay. MemTest 86+ completed 3 passes on my 4 sticks of memory without any problems.

#12 Jan 27 2010 at 10:07 PM Rating: Good
Downloaded a shareware program that was designed to test hard drive health. Drive is coming up clean.

DirectX tests are all green.

Man I wish I had that "head against a brick wall" smiley.

Anyone know of a diagnostic program to test circuits on a motherboard?
#13 Jan 28 2010 at 8:34 AM Rating: Good
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catwho wrote:
Downloaded a shareware program that was designed to test hard drive health. Drive is coming up clean.

DirectX tests are all green.

Smiley: banghead

Anyone know of a diagnostic program to test circuits on a motherboard?


Best thing to get is a P.O.S.T. diagnostic card, it will run the test at boot and check your motherboard for any errors. Make sure you get a PCI version of the card.

This website gives a pretty good rundown of a standard P.O.S.T. test.
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"We don't just borrow words; on occasion, English has pursued other languages down alleyways to beat them unconscious and rifle their pockets for new vocabulary."
— James D. Nicoll
#14 Jan 28 2010 at 10:09 AM Rating: Good
Trying not to spend any more money until I absolutely have to.

I pulled out the RAM and I'm running MemTest86+ on each individual stick. I noticed I have two different types of RAM:

- 2 1 gig sticks of DDR2 PC2 5300 (the original RAM that came with it)
- 2 1 gig sticks of DDR2 PC2 6400 (what I added in)

I'm 99% sure the two types of RAM are compatible, but maybe there's something obvious I'm missing.

Stick 1 just passed without errors. On to stick 2!
#15 Jan 28 2010 at 11:03 AM Rating: Good
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does it happen with anything other than FFXI?
#16 Jan 28 2010 at 1:26 PM Rating: Decent

Quote:
catwho
"My Nvidia card is dieing, Nvidia GeForce 9600 GT", Windows 7 Premium, 4 gigs of RAM, 3 year old PC


I had the same problem with mine, so I upgraded all the drivers and still experienced the same problem - contacted Nvidia and talked with just the right person I guess that explained FFXI is their worst culprit for overheating there units, he suggested I go back to their website and go threw their Warranty replacement policy...and then hinted to (Call ASUS directly) needless to say Nvidia gave me the 3 year warranty policy blah blah blah...

so I called ASUS and explained the issue. apparently ASUS has a one time only LIFETIME FREE REPLACEMENT with original receipt. so I sent proof of purchase Via Email (pulled the card), then ship my card back to ASUS and had a brand new UPGRADED-ED CARD in 2 weeks ^^





#17 Jan 28 2010 at 5:04 PM Rating: Good
Not happening on other programs that I know of.

The freeze is actually POL being unresponsive, I discovered.

http://www.catwho.net/images/crashing.jpg
#18 Jan 28 2010 at 11:37 PM Rating: Good
It seems that perhaps a little Windows service, a legacy from WinME, was the culprit. SSDPSRV was hogging 90% of the processing power at one point. Turns out it's a program Windows uses to search for plug and play devices on the network, and the port it uses - port 5000 - was blocked. So it would keep starting and stopping, effectively throwing its shoulder against a firmly locked door, making a lot of noise and clogging up the monkeyworks.

I disabled it.

So far, no crashes at all. *crosses fingers*
#19 Jan 29 2010 at 1:17 PM Rating: Good
Still crashed after removing the legacy service.

Still crashed after applying fresh thermal paste to the heat sink.

ARRRRRGHHHHH
#20 Jan 29 2010 at 2:44 PM Rating: Good
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Just checking on this: do you have Win7 x32 or x64, and have you tried setting POL to compatibility mode for Win XP SP2 and set it to "Run as Administrator"?

Edited, Jan 29th 2010 3:44pm by Shaowstrike
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"We don't just borrow words; on occasion, English has pursued other languages down alleyways to beat them unconscious and rifle their pockets for new vocabulary."
— James D. Nicoll
#21 Jan 29 2010 at 6:49 PM Rating: Good
Win7 64 bit. I have not tried compatibility mode. It was working just fine without it before. I'll set that up and try it next.

Have eliminated video card entirely as the source of anguish, because FFXI still froze up even running on the naked CPU and motherboard. (It was grainy and ugly it but runs on integrated graphics on 90% of computers made in the last 5 years.)

Edited, Jan 29th 2010 7:50pm by catwho
#22 Jan 30 2010 at 2:19 AM Rating: Decent
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Onto the more annoying steps then! Update your motherboards bios, etc, etc.

Edited, Jan 30th 2010 3:19am by Deadgye
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#23 Jan 30 2010 at 1:10 PM Rating: Decent
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At this point my guess would be a worn out power supply not providing a steady voltage.
#24 Jan 30 2010 at 1:23 PM Rating: Good
PSU is a year and a half old. 650 watts, was installed alongside the Nvidia card.
#25 Jan 30 2010 at 11:58 PM Rating: Good
RESOLVED: I had to set myself as the freaking DMZ on the router. Somehow, FFXI's ports being blocked were just causing it to lock up, rather than causing it to disconnect. BIZARRO WORLD.

On the upside, my computer is fine and has a clean bill of health otherwise. And it's the cleanest it's been internally since it came from the factory XD I got dust out from underneath the heat sink.
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