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Problem Installing A.V.G.Follow

#1 Aug 01 2008 at 5:28 PM Rating: Decent
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591 posts
After trying to install A.V.G. 3 times, I keep getting the following error:
Quote:
Local machine: installation failed
Installation:
Error: Action failed for registry key HKLM\SOFTWARE\AVG: creating registry key....
Error 0x80070005



I am guessing that means the program cannot access the registry. What are some things I can do to help install A.V.G? They have virtually no tech support and are impossible to contact. I also have no other Anti-Virus programs with the exception of Ad-Aware and Spybot.
#2 Aug 02 2008 at 2:36 AM Rating: Good
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2,638 posts
Check in the registry to make sure there isnt a data entry for AVG, if there is one delete it then try the install again.

Run >> regedit and bowse to where AVG says it cant install.

Also AVG seems to be finicky about installing without at least Winows XP2 or Vista. (or Windows ME SP4)
#3 Aug 02 2008 at 8:21 AM Rating: Decent
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591 posts
I checked the location and tried to open it. It said "Error opening key" I then tried to delete it and it gave me the same error.
#4 Aug 02 2008 at 3:38 PM Rating: Good
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2,638 posts
You might want to read up on this : http://forums.cnet.com/internet-security/5208-6132_102-0.html;jsessionid=abctQ3um_Jrny-nNvczTr?forumID=32&threadID=302363&messageID=2818869

Edited, Aug 2nd 2008 7:37pm by shykre
#5 Aug 02 2008 at 5:23 PM Rating: Decent
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591 posts
Thx alot.
#6 Aug 04 2008 at 4:31 AM Rating: Decent
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30,086 posts
AVG is useless junk.

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#7 Aug 06 2008 at 12:47 PM Rating: Excellent
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Also, be sure that there are as few programs running in the background as possible. When installing Anti-virus software it is important that nothing else interferes in the registration process, which may be what is happening here.
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