demo helpFollow

i downloaded eq esqape to norath demo to see if i would like everquest.when i got to charter creation screen everything was moving realy slow.i made my character and when i got in every thing was still moving very slow and there was no ground? does anyone know what could cause this and how i could fix it.

this is what it looks like http://putfile.com/pic.php?pic=3/6311351752.jpg&s=x10