Thanks Allegory for your reply. Yes, I'm a level 16, so I've already picked Cleric, Druid, Purifier. I don't want the Purifier though because it doesn't heal like I'd like it to. I've heard that the lady I'm supposed to go to is Peta Stillbreeze in Sanctum but when I go to her she won't give me the quest for a new soul. So, I tried buying a new soul and then going to her, but it still doesn't work. I'm not sure what I'm missing. I know about the doing a rift, getting a shard, summoning a battle - my husband did that last night for his character, but when we tried to do mine I can't get the quest. Any suggestions?