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Emergency Maintenance 1/23Follow

#1 Jan 23 2009 at 4:56 AM Rating: Decent
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139 posts
Blizzard wrote:
All US realms will be undergoing Emergency Maintenance to resolve current In-Game issues at 5:00am PST (Pacific Standard Time). Downtime is expected to be approximately 2-4 hours. We sincerely apologize for any inconvenience this may cause. Thank you for your patience while we work to resolve these issues.


Anyone else blindsided by this? I've logged back in sometime after 3:00 AM with nothing in the News panel. Now servers are down four hours for "scheduled maintenance". I'm wondering if they managed to fix Arena. And Wintergrasp. And Naxxramas. And... /cough

#2REDACTED, Posted: Jan 23 2009 at 5:28 AM, Rating: Sub-Default, (Expand Post) I'm having the same issue. There is no news panel information, so the first time I (or any number of other people) heard about this so-called Scheduled maintenance was when they gave the 15 minute warning.
#3 Jan 23 2009 at 5:36 AM Rating: Good
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1,716 posts
Oh good, I needed an excuse to log in to my LotRO character and check to see if his latest auctions sold.

/sigh
#4 Jan 23 2009 at 5:44 AM Rating: Decent
Jhorbait wrote:
Not all of us are teenagers with infinite time on our hands. Many of us log in prior to going to work, and these *daily* restarts are putting an end to that.

No one has infinite amounts of time on their hands. Stop QQing like an alarmist teenager, right after making a statement to claim yourself as an adult. You log on before going to work? Then just do something else. Isn't your job and everything else more important than a computer game? It's not the end of the world that you didn't get to sit there for an hour, before leaving for the rest of the day (or night - whenever you work).

This expansion only just pretty much came out. You've got about two years before the next one comes out. Don't tell me that's not plenty of time to do whatever you're going to do in game.

I agree that the down time not being advertised was a surprise. Possibly slightly annoying. But maintenance will happen with this game, in a regular way. It always has so far. Why complain just now about it? Suck it up and act like a mature, working adult, if you want to claim you are one.
#5 Jan 23 2009 at 5:57 AM Rating: Good
It's emergancy maintenance. Just what do you think the meaning of emergancy is? Exactly. Addicted WoW players are addicted.
#6 Jan 23 2009 at 5:58 AM Rating: Excellent
Citizen's Arrest!
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29,527 posts
I'd just like to point out that I have WAY more free time on my hands than I ever did as a teenager.
#7 Jan 23 2009 at 6:03 AM Rating: Good
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139 posts
No no no. Don't get me wrong. While I agree I could actually be sleeping, I really wanted to get this information out and have other people's opinions weighed in. I can't possibly be the only one who uses Alla for official WoW info instead of... you know: The official WoW site. Its been ages since we've got an emergency shutdown like this. I mean, will Blizzard deliver? Frankly, I really do hope its the Arena and Naxx fix, even though I'm doing neither.

I'd just like the ******** returned to the status quo: reputation grinding and Death Knights.

Edited, Jan 23rd 2009 9:15am by Ninomori
#8 Jan 23 2009 at 6:08 AM Rating: Default
Spoken, or rather written, like a kid with plenty of time on his hands. Apparently you missed the point. Prior to going to work is pretty much the *only* time I have to play. Kids are in school, etcetera. After work I have responsibilities to my household.

I'm paying my money to play, and recently I can't do that. So why am I paying my money? Now I agree that Blizzard cannot be expected to schedule their maintenances around every players personal schedule. But I don't agree that everything needs to be shut down for Arena. And that's the crux of it. I'm losing time and money for something that will never be a part of my WoW experience. And I'm not the only one. I'd feel the same way if they shut it down because WSG was glitchy, or a quest-line was being buggy. In my mind it's the same thing.

They shut down for one small part of the game, and some people - like yourself, Smallsword - accept it as part and parcel. But where does it end? What tiny little thing will cause them to shut down next time?

Take Arena and WG offline. Work on it outside the main game, perhaps on a Beta server, until such time as they feel it's fixed. Why does the entire system have to go offline?

#9 Jan 23 2009 at 6:11 AM Rating: Decent
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660 posts
I don't really care about the downtime. It's not hard to find something to do for a few hours. My thought are more about what they are fixing and ninja fixing. There are always some undocumented fixes when they do an update. Some with hilarious results.

Example: Joined a group for Heroic Old Kingdom after the patch went live. Tank wanted the achievement for the first boss so we clear the trash and move to the beginning. Tank starts to kite him back and WHAM 28k hit on the tank. Whatever, try again. WHAM 44k on the tank, non crit. After 2 more hilarious deaths we found that he now goes ape-**** when he hits the top of the stairs. No more easy achievement :(
#10 Jan 23 2009 at 6:16 AM Rating: Good
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2,047 posts
Quote:
I'd just like to point out that I have WAY more free time on my hands than I ever did as a teenager.


After I hit about 22, I had a lot more time on my hands. Before then I was always so busy. I don't see how I ever could have raided as a teen ager, at least not seriously at all.

edit: If you have a job and don't have kids, you have a lot more time on your hands than a kid does.

Edited, Jan 23rd 2009 9:17am by Karthal
#11 Jan 23 2009 at 6:21 AM Rating: Decent
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546 posts

I CAN'T PLAY...

RABBLE RABBLE RABBLE!!!

But to be serious, It doesn't bother me as long as they actually "fix" the problems at hand (which I trust they will).

#12 Jan 23 2009 at 6:23 AM Rating: Good
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660 posts
Jhorbait wrote:
Spoken, or rather written, like a kid with plenty of time on his hands. Apparently you missed the point. Prior to going to work is pretty much the *only* time I have to play. Kids are in school, etcetera. After work I have responsibilities to my household.


You're not special. Many others have lives that they need to deal with also. If you're that tired of it all, stop paying. And no I'm not some kid with a lot of free time I have a job and family to deal with as well.

Jhorbait wrote:

I'm paying my money to play, and recently I can't do that. So why am I paying my money? Now I agree that Blizzard cannot be expected to schedule their maintenances around every players personal schedule. But I don't agree that everything needs to be shut down for Arena. And that's the crux of it. I'm losing time and money for something that will never be a part of my WoW experience. And I'm not the only one. I'd feel the same way if they shut it down because WSG was glitchy, or a quest-line was being buggy. In my mind it's the same thing.

They shut down for one small part of the game, and some people - like yourself, Smallsword - accept it as part and parcel. But where does it end? What tiny little thing will cause them to shut down next time?


And what about the players who play for Arenas? Should they not feel slighted that their part of the game has been offline? Just because you don't know many people who are die-hard arena players doesn't mean the portion of the population is irrelevant.

Jhorbait wrote:
Take Arena and WG offline. Work on it outside the main game, perhaps on a Beta server, until such time as they feel it's fixed. Why does the entire system have to go offline?


The did take it offline, work on it and try to develop a fix (which they are obviously trying to implement). There's only so much testing you can do on a test server. 100 people stressing a server will never ever find all the flaws or equal the amount of stress that 100k people in a prod environment will. And most likely the way the software works, in order to gt it back online a reboot is needed.
#13 Jan 23 2009 at 6:30 AM Rating: Excellent
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1,930 posts
They did what you asked for. They disabled it, then worked on it offline. Now they are restarting it. It requires maintenance to do so. I got news for you. These two things are not minuscule parts of the game.

WG was crashing Northrend every 20 minutes or so. That's kind of a big deal. Seeing as how Northrend is the expansion they just released.

And arena is a separate issue altogether. One that is very important to the game as well. You might not, Hell I really don't right now, but a sh*t ton of people do play arena.

But I'm sure you are right...

I've played for 4 years now, and they don't just shut down for no reason. Ithas always been for something important.

LIKE NORTHREND CRASHING EVERY 20 MINUTES...

Edited, Jan 23rd 2009 9:53am by Jute
#14 Jan 23 2009 at 6:58 AM Rating: Excellent
so I wake up early. Like real early (early for me anyways). I say to me self that wants to go back to sleep, "what the heck, you are over half way to 77. Stay away awake. Go get your level and then train for ice flying. It is early..all the kiddies are in school. Going to Dalaran will not equal Death by DC. gogogogogo!"

And so I wake up, fig to get my self going I'd come here and post in the Weekend Goal post, like every weekend. . .
and then I see this post. uuuuugh.
Wish I was someone who could fall back asleep. But now I've been up to long.

T.T

As long as some of the lag issues are fixed, I'm ok with the maintenance. Nothing like doing nothing, to DC -.-
____________________________
Sandinmyeye | |Tsukaremashi*a |
#15 Jan 23 2009 at 7:07 AM Rating: Excellent
Emergency maintenances are the death and taxes of the software industry. No body likes then, you have to deal with them from time to time.
#16 Jan 23 2009 at 7:53 AM Rating: Good
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1,131 posts
There is always someone (or several someones) who QQ every time the server is down unexpectedly.

1. We knew that WG and arenas were down, we knew that they were working on a fix to these issues, and we knew that when these issues were (hopefully) resolved, it would require down-time for them to implement the fix.

2. We know that when Blizzard does maintenance (emergency or otherwise) they start at either 3:00 AM PST or 5:00 AM PST. Usually they try to do this on Tuesdays, but I am certain that they wanted to have Arenas and Wintergrasp available for the weekend, when the majority of the population is playing and is going to want to have these features available.

3. We know that a patch just came out, and there are always problems requiring restarts and extra maintenance after a patch. It is just reality. No patch to a game of this magnitude can be reasonably expected to be perfect on the first shot. At least Blizzard is trying to get it all right within less than a week of the patch coming out.

4. Yes, the servers have been down more than any of us would like this week, but any of us who are reasonable expected this. There are always going to be a few days here and there where you are not going to be able to play on the day/time that you would like to. If it is impossible for you to adjust your schedule, you either have to deal with it or stop playing.

Really, none of this is any sort of surprise. It happens to varying degrees every time the game is patched or a new expansion comes out. Since October, we have had at least 3 patches and a new expansion, so there has been quite a bit of down-time in that period. I love the new expansion, and I like what they have done in the patches overall, so I am willing to give Blizzard the time to get everything right. It has been inconvenient on certain days to not be able to play when I wanted to or not be able to do precisely what I wanted to do while playing, but you just have to either learn to live with that on occasion or find a new hobby.
#17 Jan 23 2009 at 7:57 AM Rating: Decent
Quote:
Spoken, or rather written, like a kid with plenty of time on his hands. Apparently you missed the point. Prior to going to work is pretty much the *only* time I have to play. Kids are in school, etcetera. After work I have responsibilities to my household.

I'm paying my money to play, and recently I can't do that. So why am I paying my money? Now I agree that Blizzard cannot be expected to schedule their maintenances around every players personal schedule. But I don't agree that everything needs to be shut down for Arena. And that's the crux of it. I'm losing time and money for something that will never be a part of my WoW experience. And I'm not the only one. I'd feel the same way if they shut it down because WSG was glitchy, or a quest-line was being buggy. In my mind it's the same thing.

They shut down for one small part of the game, and some people - like yourself, Smallsword - accept it as part and parcel. But where does it end? What tiny little thing will cause them to shut down next time?

Take Arena and WG offline. Work on it outside the main game, perhaps on a Beta server, until such time as they feel it's fixed. Why does the entire system have to go offline?


Why so serious?

Lighten up man, yeah I can't play a few hours before work either, but I know when I get home it'll be fixed most likely. I also hardly get to play because of my love life, college life, etc. Excuse the hell out of blizzard for wanting to keep their game number one on the PC sales chart. Excuse them for making you pay 15 dollars a month for playing this game you love so much, excuse them even for making you wait four hours. But you know, it's not like they are doing this to **** us all off and take time away from our rep grinding. Why not take care of those household responsibilities now instead of QQ'ing on Alla, take some time to surprise your wife/significant other/life parter (if you swing that way) with something special? Take time to surprise your kids when they get home with some freshly baked cookies. In any case, be a bigger man by taking this and accepting it: WOW IS DOWN FOR EMERGENCY MAINTENENCE
#18 Jan 23 2009 at 7:59 AM Rating: Good
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2,101 posts
jeromesimina wrote:


Really, none of this is any sort of surprise.


Yet for some reason so many people still get surprised by it. It's mind bottling.
#19 Jan 23 2009 at 7:59 AM Rating: Excellent
Citizen's Arrest!
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29,527 posts
SynnTastic wrote:
jeromesimina wrote:


Really, none of this is any sort of surprise.


Yet for some reason so many people still get surprised by it. It's mind bottling.


It's a lot more convenient to buy minds that way. Mind canning is really just a waste of aluminum.
#20 Jan 23 2009 at 8:02 AM Rating: Good
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2,101 posts
Not a Will Farrel fan? me either, but that line I thought was funny
#21 Jan 23 2009 at 8:16 AM Rating: Good
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240 posts
Realms down sucks, but no big thing. Expect it to happen from time to time, deal with it, do something in RL, check back every 20 minutes or so if you can. So your argument is, you pay for it, you should be able to play... 4 hours of down time comes out to what, 12 cents give or take? I know the economy is bad, but cmon. If 12 cents is that much of a hit, you better lay off the $15 a month.
#22 Jan 23 2009 at 8:22 AM Rating: Good
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536 posts
I'm not complaining. Frankly, I think 15 bucks a month is a great deal for the service we get. Sure, wait times to talk to a GM can be several hours to a few days, and maintenance annoys some people, but its a steal. WoW is stable, a lot more stable than, say, free to play MUD's, which can crash on a regular basis for days at a time.

If WoW is down, go outside! Sure, you might deal with sub-zero temps, but you'll have that warm fuzzy feeling when you come in, icicles hanging off your nose, and your realm is back up!

I just started playing again last night after a month or so hiatus. I was looking forward to logging on. But at least, if they fix the WG and Arena issues, we'll have less QQ'ing about that in-game!
#23 Jan 23 2009 at 8:24 AM Rating: Good
Actually they gave us plenty of warning. It has been on my News area that they were doing this since Wed at least.
#24 Jan 23 2009 at 8:34 AM Rating: Default
You know i read posts like this and laugh... this kind of down time is nothing compared to just after release... server would be down for weeks at a time for "Emergency Maintenance" and you'll notice that any time they must take the server down for extended maintenance that is not schedualed and it takes longer then a couple of hours, you will recieve a 1 day credit on your wow payment schedual IE you didn't pay for the maintenance time... so quit crying over spilt milk...
#25 Jan 23 2009 at 8:40 AM Rating: Good
I'm really glad they didn't wait until another tuesday to fix issues. Some of the new issues with game stability have been pretty bad.

UP being uncompletable because of the flying boss constantly resetting for no reason, Chromie at the end of CoS freezing in dragonform standing on top of the fog so nobody could complete their quest, WG being completely borked, and apparently arenas too, etc etc.

What's strange is that the patch was on PTR right? And none of this happened? Did they do a last minute change that didn't go through testing? My suspicion is they were watching the nomination while implementing the patch. :P

See, lots of people complain that zomg their crack is offline for a few hours. Me, I welcome it because I played FFXI and broken things would stay broken for MONTHS or YEARS without it ever being taken care of. Its awesome that Blizzard stepped up and is working quickly to fix this.
#26 Jan 23 2009 at 8:40 AM Rating: Good
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61 posts
APrince wrote:
Realms down sucks, but no big thing. Expect it to happen from time to time, deal with it, do something in RL, check back every 20 minutes or so if you can. So your argument is, you pay for it, you should be able to play... 4 hours of down time comes out to what, 12 cents give or take? I know the economy is bad, but cmon. If 12 cents is that much of a hit, you better lay off the $15 a month.



Thank you!

Someone else who sees that.

I love when people whine that some emergency maintenance is wasting their money. If you want to complain on your money being wasted due to sever down time, look back on FFXI, about ..what, two years ago or so? When the servers were down for practically 3-4 days? Mind is a little rusty on it all.

THAT is something to complain about "wasting" your money, not a measly 4 hours of emergency work to get the game functioning like it should.
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