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I need to speak to someone about my acct!Follow

#1 Dec 10 2006 at 11:51 AM Rating: Decent
Hi.. I am having issues.. $9.99 was taken from my acct and I havent gotten the premium service isnt working... what do I do.. I have a receipt and the email containing info for the transaction.. even tho I dont remember making the transaction... COULD SOMEONE HELP ME???

Zattene
#2 Dec 10 2006 at 12:00 PM Rating: Excellent
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Ok, there are a couple things here that could be going on. I do show your account is non-premium, so the system ahs not applied it. If you paid via our built in on site form, that should apply instantly. If that is the case, you should have recieved an e-mail with a transaction ID. if you will PM that transaction ID to me along with just the name that was on the card used and your E-mail address, we can get that taken care of right away.

if you payed via paypal, that serviceis not instantaious. it will take several days for it to be processed, as outlined on the premium service paypal link. Allakhazam and Illia turn those on themselves, so it takes a while unfortunatly. If it has been longer than a week, please let me know and we will look into it. Other possibilities are that the account tname you specified on the paypal form may have been mispelled. It does happen occasionally.

For future reference, if you want site issues to be addressed sooner, please post them here: in the site feedback forum. All of the admins check that constantly, so we will see things there much sooner.

https://everquest.allakhazam.com/forum.html?forum=3

Thank you for your patience with us.
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#3 Dec 10 2006 at 12:13 PM Rating: Default
I paid 30 dollars for premium over a year ago, don't expect to get what you want.
#4 Dec 10 2006 at 3:48 PM Rating: Decent
laserstein wrote:
I paid 30 dollars for premium over a year ago, don't expect to get what you want.

I've been on premium for a long time, and I've gotten exactly what I wanted. No ads, acccess to patches, ability to search the forums, the avatar and the signature block.
#5 Dec 10 2006 at 3:56 PM Rating: Good
ohmikeghod the Venerable wrote:
laserstein wrote:
I paid 30 dollars for premium over a year ago, don't expect to get what you want.

I've been on premium for a long time, and I've gotten exactly what I wanted. No ads, acccess to patches, ability to search the forums, the avatar and the signature block.


QFT, nothing further to add :)

wwdragon
#6 Dec 10 2006 at 4:48 PM Rating: Excellent
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thx for not mentioning the admin cyber
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