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#27 Jun 23 2017 at 10:00 PM Rating: Good
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DuoMaxwellxx wrote:
No I can play jyst fine on my days off. But in my work days? Nope. I dont pay a monthly fee to only be able to access a game 2 days a week. I should be able to play 7 days a week aside from maintainence times or I should be playing for free until they can get their stuff together


Ok maybe I'm not understanding the problem then. The servers are working properly. Depending on the server you're on, you may have a login queue, but once you're through it you're through it and you can just play the game.
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#28 Jun 24 2017 at 6:52 AM Rating: Good
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Callinon wrote:
DuoMaxwellxx wrote:
No I can play jyst fine on my days off. But in my work days? Nope. I dont pay a monthly fee to only be able to access a game 2 days a week. I should be able to play 7 days a week aside from maintainence times or I should be playing for free until they can get their stuff together


Ok maybe I'm not understanding the problem then. The servers are working properly. Depending on the server you're on, you may have a login queue, but once you're through it you're through it and you can just play the game.


Well, if you're in a world with a queue, there's a slightly higher chance you might get disconnected or might experience minor lag. I can understand people not wanting to play with 500+ queues because if you get DC'd, that's another 5-10 min of you dinking around doing nothing waiting to get back in.

One thing I will agree on is that there are a few things SE could do better, such as DC forgiveness, where if you get disconnected, the server saves your spot and you can log back in (as long as you do so within 10 minutes) without having to wait for the queue. If you "Exit Game", though, your spot does not get saved.

WoW has a system like this, where you can log out, or even get DC'd, and the server remembers and doesn't make you sit through the queue to get back in, as long as you do it soon enough.

I think during a couple of those nights in the Early Access and the first couple days of Regular Launch, a large portion of the Queue was comprised of players logging in, getting booted and then ending right back up in the queue, rinse repeat, rinse repeat. How else would you have 100+ players logging off every 15-20 seconds? They aren't logging off; they're booting each other trying to get a stable connection. It's a circle-jerk that could have been handled better with a slight tweak.
#29 Jun 24 2017 at 12:01 PM Rating: Good
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Just a note, a publicly traded company cannot release false public statements that may impact their stock under persecution of law.

The burden of proof will be on Square Enix, should their stockholders inquire - all of which will be permitted behind close doors unless a lawsuit is filed.

Just a little dose of the background reality for those wanting to ride the company hate bandwagon. I'm usually very jaded against big companies, but in this case, companies get bit by making false statements. They likely got the evidence to make the statement from an ISP before they pushed the public announcement simply to cover their own asses.

Doesn't change the congestion issues on populated servers, however. That's just server popularity finally crushing itself.

... 255 still left in queue after an hour.
#30 Jun 24 2017 at 12:01 PM Rating: Good
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Double Post

Edited, Jun 24th 2017 2:03pm by Hyrist
#31 Jun 24 2017 at 1:28 PM Rating: Excellent
I literally have zero sympathy for Balmung problems.

I'm sorry, because I know that we're all gamers, and we just want to play -- and some folks were on Balmung before it became the dumpster fire it is today -- but ****.

Is this even what this thread is about? I don't know. I haven't really read it.

Balmung, though. I just don't get it. Transfer servers and shed that 2-hour queue! I just don't understand the point. I wouldn't ever be able to play if my queue could be anywhere from one to three hours.

And to anyone who says "Well SE should have completely locked the server and stopped allowing transfers if.."

NO. Let me just stop you. NO! That's not actual logic.
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#32 Jun 24 2017 at 5:22 PM Rating: Good
Thayos wrote:
I literally have zero sympathy for Balmung problems.

I'm sorry, because I know that we're all gamers, and we just want to play -- and some folks were on Balmung before it became the dumpster fire it is today -- but ****.

Is this even what this thread is about? I don't know. I haven't really read it.

Balmung, though. I just don't get it. Transfer servers and shed that 2-hour queue! I just don't understand the point. I wouldn't ever be able to play if my queue could be anywhere from one to three hours.

And to anyone who says "Well SE should have completely locked the server and stopped allowing transfers if.."

NO. Let me just stop you. NO! That's not actual logic.


Then I'd have to leave my friends, many of which I still talk to outside of the game. Not to mention the transfer fee is 18$ USD, that's like, 1000$ Canadian funny money.

I honestly think if the game had a proper working queue, it would be fine. Even the last time I played, you're #whatever in queue. Cancel, retry, and in. It has worked like that ever since it was implemented. I have no problems waiting 10-20-30 minutes to login, provided that I know it's going to work.
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#33 Jun 24 2017 at 5:40 PM Rating: Good
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Then I'd have to leave my friends, many of which I still talk to outside of the game. Not to mention the transfer fee is 18$ USD, that's like, 1000$ Canadian funny money.


Yeah that's going to be a pretty common response from people on crowded worlds. They've been there forever. That's where their friends are. That's a completely reasonable point and it's a tough one to fix unless you can get your entire group of people to go with you, and most can't do that because someone they like would always be left behind.

As for the price, you might check because I'm pretty sure SE is offering transfers off of super crowded worlds for free right now. There's this whole thing they're doing to get people off of those worlds and on to the smaller ones.
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#34 Jun 24 2017 at 7:14 PM Rating: Excellent
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Then I'd have to leave my friends, many of which I still talk to outside of the game. Not to mention the transfer fee is 18$ USD, that's like, 1000$ Canadian funny money.


I guess I should clarify; I DO have sympathy for Balmung natives who didn't follow the herd and transfer in, even after it was plainly obvious that SE was trying to discourage the world from growing any further. But for those who transferred in, I don't really know what they expected would happen.
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#35 Jun 24 2017 at 8:12 PM Rating: Good
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Yeah. While I feel for the people who have to wait a long time, anyone on a severely overpopulated server shouldn't really be surprised when there are long login queues. It sucks, but it's not the least bit surprising.

(On Goblin my queues are either non-existent, or look something like this.)

Edited, Jun 24th 2017 9:16pm by Karlina
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#36 Jun 24 2017 at 8:19 PM Rating: Good
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Karlina wrote:
Yeah. While I feel for the people who have to wait a long time, anyone on a severely overpopulated server shouldn't really be surprised when there are long login queues. It sucks, but it's not the least bit surprising.

(On Goblin my queues are either non-existent, or look something like this.)

Edited, Jun 24th 2017 9:16pm by Karlina


Couple days ago on Lamia, I saw a Queue of 8 @ 9:30 PM EDT. So, close! lol

But ya, I understand that people get frustrated, and sure, people don't want to pay money or leave their friends, but to be honest... nobody should be surprised by the whole thing.

Edited, Jun 24th 2017 10:20pm by Lyrailis
#37 Jun 26 2017 at 1:46 AM Rating: Good
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I moved when they first opened server transfers after playing on it since ARR launch (I had originally wanted to Roll Besaid when it was the RP server, but friends rolled on what became Excalibur so I started on... was it Lindblum? )

As far as the serve congestion problems and queues. I gripe playfully but I deal. It happens, especially during times like this where lots of people come back. I mean, they pulled both the Red Mage and Samurai Triggers this expansion - that was bound to garner huge interest among FF fans. So I'm fine with dealing with the troubles as the congestion and servers settle out. I just play when I can.

#38 Jun 26 2017 at 7:44 AM Rating: Decent
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I think the biggest reason for the supposed "hate bandwagon" as you dubbed it, is SE can see the pre-order numbers, how many keys are sent out (considering the games the company I work for can see every key that goes out including every key sent out and activated on Steam..I know SE can) so there's a lot more they could have done but chose not to do. In an interview the day before Yoshida said he hopes the servers will hold up lol. So congestion is indeed expected, and for JP and EU DCs, it was the expected congestion.

This is why people only half-buy the "DDoS" excuse because this is a very interesting format of DDoS that hasn't been done before, because well..most MMOs that got DDoS'd including XI back in the day had their login/lobby/update servers targeted because that locks everybody out unless you manage to not get disconnected. So I'd sooner have bought "players accidentally DDoS'd Aether and Primal" than "someone is DDoSing ONLY the NA Datacenters."


I moved my balmung alt to Mateus with the FC and got everything back as it was on balmung in barely 2 days, so SE definitely made the right call. However, locking off Balmung and Gilgamesh from the get go would have been wiser, you couldn't create new characters there unless you HAPPENED to find that tiny 30 minute window to, but you could transfer INTO balmung most of the time - so preventing even that was finally a wise decision.

Edited, Jun 26th 2017 6:47am by Theonehio
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#39 Jun 26 2017 at 10:13 AM Rating: Good
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When you say "could have done"... do you know what their capabilities are? Do you know what is feasible?

You say they "could have" prepared knowing how many Steam Keys.... I mean, let's say they knew that "X" steam keys got sent out. But yet they knew that their datacenters could only handle, say, one-half of "X".

You say "They should have done something!"

What, exactly? Move to new/bigger datacenters? Better server hardware? Better service provider?

These things cost money -- lots of money. And they are not something you can do in a few weeks' notice. I bet a lot of people who pre-ordered SB did so within the last two weeks of the Pre-Order (I know, I did). How fast do you think you can move a whole data center? I know they moved the one NA data center in two days, BUT, they gave nearly a month prior warning and they probably were preparing to do this behind-the-scenes for who knows how long before that.

SO.

Even if they had the money and the resources and the equipment to suddenly pull a better data center out of their rear ends, get it on a service provider capable of handling that much traffic, AND have the money to pay for all of this, I don't know if they would have had the TIME to do this within two weeks. How long does it actually take to move a data center? You'd need the equipment, the software installed on that equipment, logistics, planning... you surely can't just snap your fingers and make it happen. I don't think a couple weeks would be a feasible thing.

Now, granted, there are a few niggles and annoyances with FFXIV's login system I have, such as the lack of a grace period to avoid the login queue. Yes, I fully agree there, and I REALLY hope some day they take another look at how logins work and work to avoid some of these things, but even that will only go so far.

They could have temporarily restricted (from beginning of Early Access until all the dust settles) all transfers and new characters to servers (except for the new ones they were trying to shift people to) for anybody who already has a character >Lv30 on any server. This would have prevented the people who started Lv1 alts to whine about their main server being congested.

Otherwise... what are you saying they should have done?

EDIT: Tell you someone who REALLY needs better data centers........ ZAM. Seriously. Are these 20 year old computers running their servers or something?

Edited, Jun 26th 2017 12:15pm by Lyrailis
#40 Jun 26 2017 at 4:01 PM Rating: Decent
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Sanction Exterminatus on Balmung and Gilgamesh
#41 Jun 26 2017 at 6:25 PM Rating: Good
Lyrailis wrote:


EDIT: Tell you someone who REALLY needs better data centers........ ZAM. Seriously. Are these 20 year old computers running their servers or something?

Edited, Jun 26th 2017 12:15pm by Lyrailis


I don't even think the Zam forums are on their main page. I doubt they'll invest anything into these hah.

As for Balmung, I've been on it since it was Besaid and merged with Fabul, so I probably won't leave. Like I said though, they fix their login queue to work properly, and I have 0 issues with expansion launches being the way they are.
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#42 Jun 27 2017 at 1:24 AM Rating: Excellent
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Working in IT myself I'm well aware of the staffing and financing difficulties one could come across, even in situations a company deems 'urgent' (Honestly, 'everything's urgent' is the common complaint from coworkers.) So I'm far more tolerant on average joe. But then again in my age I'm noticing that the majority of outrage these days stems from ignorance - be that information comes from a lack of information given by the company is another matter, however.

Transparency was something SE was toting in the days leading up to ARR - it's something they should resume. I agree with the sentiment that the matter of offering free transfers off of congested servers (And summarily locking out loopholes in coming in.) Was something that would have served better months before march. But the hate bandwagon I was referring to had more to do with blindly throwing out accusations and suspicions about anything said by a company beholden to its shareholders. To point - they can't provably lie publicly about anything that could financially impact them. People who say that the DDoS attack was a lie are doing so in ignorance of the fact.

Again, that doesn't excuse them from all launch issues, as congestion will only affect certain parts of the overall problem. It's just better to have the fact straight and address real problems rather than fictional ones.
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