I have mixed feelings on this.
When I'm not working, sleeping, eating, running or playing FFXI, I sometimes use the small pockets of extra free time to play Guild Wars with my fiancee. Questing in that game is far easier than in FFXI. The game has an auto-mapping feature that basically records maps of areas as you progress through them. The game also spells out exactly where to go and who to talk to for quests. All quest givers have giant green exclamation points over their heads, and after you talk to them, you're given a big red mark on your map showing you where to go next, even if you've never been to that part of the map.
On one hand, I enjoy the auto-map feature. Yes, it almost makes traveling around too easy, to the point that I wouldn't be upset if there is no auto-mapping in FFXIV. However, the feature also makes sense. It's logical. You're making a map of an area as you walk through it.
On the other hand, I do not like quest progression markers. They are illogical and make no sense. If I were to suddenly travel to a place I've never been before, and then someone told me to fetch some strange foreign object, how would I instantly know exactly where to go to get it? Short answer, I wouldn't. That's why I don't like quest progression markers. I honestly don't mind looking up walkthroughs on community sites, because I see that as sharing knowledge with other adventurers... kind of like going to the library. But for in-game progression markers to tell you exactly where to go? I don't know, it just seems a little weird to me.
Ultimately, here's what I'd like to happen:
I want to see a return to the principles of questing in older Final Fantasy game, when the clues given by NPCs could logically lead someone to the next step of the quest. And then I'd like to have a quest log that records the transcripts of the portions of quests/missions that you've already completed.
There's no need to put FFXIV completely on easy mode. The clues for quests just need to make sense, and we need a better way to remember the steps we're on in case we need to step away from questing for a bit.