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UltimatePay Broken? Follow

#1 Dec 03 2012 at 6:23 AM Rating: Default
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I tried to buy Crysta with UltimatePay with paypal and it takes me to the site to sign in to my paypal account and it acts like it will go though but, then I get a error I know the funds are there.

I clicked details of the transaction it says "Seller cancelled the order you will receive a refund"
I don't want to give out my bank card. So paypal is my only choice I just wanted to know if anyone else is having or had this problem? If so what is going on?
Thanks
#2 Dec 03 2012 at 7:09 AM Rating: Good
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SoullessDeath wrote:
I tried to buy Crysta

There's your problem.

But in all seriousness, i believe there's currently a maintenance for Click And Buy / Ultimate Pay.

http://www.playonline.com/ff11eu/polnews/news21806.shtml
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#3 Dec 03 2012 at 7:12 AM Rating: Default
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KojiroSoma wrote:
SoullessDeath wrote:
I tried to buy Crysta

There's your problem.

But in all seriousness, i believe there's currently a maintenance for Click And Buy / Ultimate Pay.

http://www.playonline.com/ff11eu/polnews/news21806.shtml

I thought that was just for click and buy only? Does it affect Ultimate Pay?
#4 Dec 03 2012 at 7:13 AM Rating: Decent
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It shouldnt, but this is SE we're talking about... Lest we forget 9999 damage cures and Sneak Attacks from the front...
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[XI] Surivere of Valefor
[XIV] Sir Surian Bedivere of Behemoth
http://na.finalfantasyxiv.com/lodestone/character/2401553/
#5 Dec 03 2012 at 7:21 AM Rating: Default
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KojiroSoma wrote:
It shouldnt, but this is SE we're talking about... Lest we forget 9999 damage cures and Sneak Attacks from the front...

Well, I noticed they do Maintenance on Click and Buy but I have looked down the list for Maintenance for
Ultimate Pay in the past so maybe it included in the Click and Buy Maintenance? I have no idea but, like I said I don't want to give out my bank card so Ultimate Pay is my only choice. I tried to buy it about 2 or 3 am central time would that be during Maintenance?

Edited, Dec 3rd 2012 8:25am by SoullessDeath
#6 Dec 03 2012 at 9:55 AM Rating: Decent
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KojiroSoma wrote:
It shouldnt, but this is SE we're talking about... Lest we forget 9999 damage cures and Sneak Attacks from the front...


Ultimatepay isn't SE's service nor does SE run it.

Btw, I bought Crysta just fine using it 10 minutes ago.
#7 Dec 03 2012 at 1:18 PM Rating: Good
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Hi-

I just purchased 2.000 Crysta and had no problem. I logged in to the SE account management system and clicked the Add Crysta option. Took about 30 seconds to add the Crysta to my account. I use a credit card for purchase. I seem to recall having that trouble a while back but that was due to maintenance on Ultimate Pay.
#8 Dec 03 2012 at 9:05 PM Rating: Default
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I found our what the problem was. Does anyone that uses Ultimatepay pay with paypal?
Thanks
#9 Dec 04 2012 at 6:31 AM Rating: Good
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I've used UP to pay for Crysta with PayPal since FFXIV was released, and had this exact problem several weeks ago. I contacted PayPal who told me that UP's system had requested the payment, which PayPal had authorised, only for UP to immediately cancel the charge moments later (and PayPal re-credited my account so no cash was taken).

I posted about it on here and others also reported having the problem.

Seems SE/UP's connection sometimes screws up and this happens. In my recent case the transaction worked a couple of days later.

Edited, Dec 4th 2012 7:31am by Kragorn
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