Well, that 'game' is being played at 2 levels, FFXIV 2.0 itself and SE's handling of FFXIV as a whole (plus in the context of their whole amnesia with making great games they're afflicted with). FFXIV itself could be fine, perhaps even great, but it has so many stigmas, marks of cain, scarlet letters on it, it has other issues to deal with. 1.)
There's the lack of trust with SE. They botched 1.0 so bad, it had as much or perhaps more of an effect on how FF fans view SE as FFXIII. Add into that how they neglected FFXI to put everyone onto FFXIV (and how FFXIV turned out despite all that staff & experience). There's a huge breach of trust there. What if they get some of it right, then phone it in from then on? 2.)
The issue of support. People might be hesitate to get attached to a game that will sell badly or not get subs at the high level it needs to to pay off FFXIV 1.0, the year of f2p, FFXIV 2.0. This is where reviews and the MMO player perception of FFXIV comes in. How many will treat FFXIV 2.0 like an entirely new game and how many will still see the FFXIV part of its name and be reluctant to play it? (Like how many people would see The Adventures of Pluto Nash 2.0? Ishtar 2.0? Mars Needs Moms 2.0?) SE has invested so much into FFXIV, beyond where many felt they should have just accepted the losses, the big question is how much more losses are they willing to accept?
FFXI, based on its track record, would seem to be the stable, reliable one. It may be old, but it has a proven track record, and at best, gets back to a string of expansions from the Far West to other far corners of Vana'diel, and at worst, ends up with Abysseaesque add-ons with Voidwatchian filler inbetween.
How many of you like me cried when FFXIV came out and it was crap? I don't know what it is about XI, but I can never get enough, and no matter how many times I quit, I ALWAYS find myself coming back.
How many of you like me are planning to turn a blind eye to FFXIV when it goes to 2.0 and continue playing FFXI?
So bad it induced people to tears? Wow. I knew it was so bad to generate anger, disgust, revulsion, disillusionment, demoralization, et al, but I didn't know it could make people cry. I thought the only FF to make people cry was FFIII with people cosplaying as Onion
XIV is not the same game it was when it first came out. It's actually rather fun now. And when V2 comes out and it finally has a decent graphics engine, it's going to be even better.
But FFXIV 1.0 had great graphics. That was the only great thing it had. All the issues were with gameplay, interface, and some with style of those visuals (e.g. copypasted landscapes or "Haven't I just been here?"). That's SE's big issue nowadays- they are so obsessed with great graphics, they have neglected the gameplay and the quality of experience (e.g. the world, towns, etc).