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The Most Frustrating Problem EverFollow

#27 Apr 28 2012 at 9:48 PM Rating: Good
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If you can't get FFXI configured, then your registry entries are probably not configured properly, which is causing the crash. Are you running as Admin? If that doesn't allow the access, there may be some corruption tied to the keys or possibly even more deeply rooted in the NTFS system itself.

You could try editing the screen settings manual by following the details at the wiki to see if that gets past the D3D init error.
http://wiki.ffxiclopedia.org/wiki/Graphics
#28 Apr 28 2012 at 10:05 PM Rating: Decent
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Steam should be installing his files in a folder that doesn't need administrative access, but that is a good thought. Maybe make sure that FFXI isn't being installed into a program files or program files (x86) folder. You may need to make a new folder on your C: drive with a name like Games or whatever, it doesn't matter. You are just trying to get away from all the admin rights that windows vista/7 use.
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#29 Apr 28 2012 at 10:47 PM Rating: Decent
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BDHERTZER wrote:
If you can't get FFXI configured, then your registry entries are probably not configured properly, which is causing the crash. Are you running as Admin? If that doesn't allow the access, there may be some corruption tied to the keys or possibly even more deeply rooted in the NTFS system itself.

You could try editing the screen settings manual by following the details at the wiki to see if that gets past the D3D init error.
http://wiki.ffxiclopedia.org/wiki/Graphics


That is the wiki page I used to set up my graphics via registry. I just set both fields to match my monitor's resolution (1024x768). Maybe I am using an unsupported resolution or perhaps doing something wrong? I input the values in the field marked "0001" and "0003" as 1024 (decimal) and the fields "0002" and "0004" as 768. Are there any other fields that pertain to graphics in that sense? The wiki page helps but nothing beats personal advice from someone who is experienced and can help explain it more. Thanks a lot!
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#30 Apr 28 2012 at 10:49 PM Rating: Decent
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TybudX wrote:
Steam should be installing his files in a folder that doesn't need administrative access, but that is a good thought. Maybe make sure that FFXI isn't being installed into a program files or program files (x86) folder. You may need to make a new folder on your C: drive with a name like Games or whatever, it doesn't matter. You are just trying to get away from all the admin rights that windows vista/7 use.


That's correct, I don't need administrative access though I have set everything to run as admin and I am admin on my laptop (the only profile is mine). How would I go about getting it to install in a different location? Right now it's installed under Program Files(x86). Could I just simply move everything to a new folder in my C: drive, say, I name one Games?
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#31 Apr 28 2012 at 10:56 PM Rating: Decent
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I'd also like to bring to attention again the fact that my FFXI Config menu doesn't work. Not sure if that helps indicate the issue or is just some random malfunction with the current version of FFXI or something. I've had a few people suggest editing setting from said config menu which I cannot do.
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#32 Apr 28 2012 at 11:04 PM Rating: Decent
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If you install through steam, I know there are guides on the first page of google that walk you through the process of installing/moving steam assets to a different location on your HDD. I am using a folder named C:\Games\, but everything in that folder was installed there initially. You might need to remove your current steam directory in order to do this. That said, I'm fairly certain this isn't your problem, or the directX thing. Doing the stuff suggested in this thread will make things easier for you in the long run, but I don't think any of it will solve your FFXI problems.
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Dooom wrote:
BG elitists <3 haste.

Allatards/uber casuals hate elitists.

Allatards/uber casuals hate haste, as valuing it would acknowledge that elitists are right


kerberoz wrote:
People don't hate emo kids because they're "misunderstood." People hate emo kids because they're useless.


Realix wrote:
PUP is an average to above average DD... when not in a zerg situation... or on particularly hard targets... and when properly configured... on windsday... with a RDM...
#33 Apr 28 2012 at 11:11 PM Rating: Decent
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TybudX wrote:
If you install through steam, I know there are guides on the first page of google that walk you through the process of installing/moving steam assets to a different location on your HDD. I am using a folder named C:\Games\, but everything in that folder was installed there initially. You might need to remove your current steam directory in order to do this. That said, I'm fairly certain this isn't your problem, or the directX thing. Doing the stuff suggested in this thread will make things easier for you in the long run, but I don't think any of it will solve your FFXI problems.


I was afraid of that, though these steps will definitely help me out. Any idea what my issue might be or where it might be rooted? Seen or experienced anything like this before? Wild guess? Haha

I can't thank you enough for your help so far, everyone!
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#34 Apr 29 2012 at 1:40 AM Rating: Decent
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My wild guess was that it had something to do with the way windows vista/windows 7 handled old games. Most people have problems with the same things - directX 9.0c not being installed, UAC screwiness, 64bit OS (move install to non-program files/x86 directory, works to get away from UAC as well), and sometimes stupid crap with drivers for wireless devices that you aren't even using forcing POL to crash. The best advice I can give you now is to post this on SE's boards, or Bluegartr, or FFXIAH. Somebody somewhere has to know what your issue is.
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Dooom wrote:
BG elitists <3 haste.

Allatards/uber casuals hate elitists.

Allatards/uber casuals hate haste, as valuing it would acknowledge that elitists are right


kerberoz wrote:
People don't hate emo kids because they're "misunderstood." People hate emo kids because they're useless.


Realix wrote:
PUP is an average to above average DD... when not in a zerg situation... or on particularly hard targets... and when properly configured... on windsday... with a RDM...
#35 Apr 29 2012 at 10:43 AM Rating: Excellent
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I've had what sounds like the same problem before, had to go into FFXI config and change the resolution. Don't remember exactly what I changed to, but if someone can show you how to change it through the registry you can try it and see if it works.
#36 Apr 29 2012 at 11:28 AM Rating: Decent
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Oh man, haha. It has to be something weird like that. I'll definitely ask around some more, I don't wanna give up on this. I really appreciate everyone's help, hopefully one day I'll see you all in Vana'diel. Smiley: smile
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#37 Apr 29 2012 at 11:28 AM Rating: Decent
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Is there a way to use the SE forums without an active character?

Edited, Apr 29th 2012 1:29pm by brettxtucker
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#38 Apr 29 2012 at 11:28 AM Rating: Decent
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Oh, TybudX, I tried downloading all of the patches and everything from BG and it didn't work. Worth a shot though!

Edited, Apr 29th 2012 1:30pm by brettxtucker
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#39 May 03 2012 at 7:47 PM Rating: Decent
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After trying asking the same question on a couple other forums, I still have yet to find a solution to my problem. I really don't want to give up but it seems that it may be my only option. :(
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#40 May 04 2012 at 6:45 PM Rating: Good
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Just a minor thought... Have you tried using Can You Run It?
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#41 May 04 2012 at 7:14 PM Rating: Decent
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Have you tried using older graphics drinvers as well? the game can be a bit finicky, just throwing that out there as something to try if you haven't.
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#42 May 04 2012 at 7:36 PM Rating: Good
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Use this link to update your directx and stop moving files around. Just so you know its not about getting the latest directx, its about getting all the older files that are not by default installed by newer windows but the games still expects to be available. http://www.microsoft.com/en-us/download/details.aspx?id=35




Here is a pic of the ffxi config tool as it should appear.


only thing on that pic you might not have on your initially is the "start in windowed mode" check box as that was added in an update.

Here is a pic of the config tool "screen size" tab where you set your resolutions.

Here is a pic of the config tool " Textures" tab.


Here is a pic of the config tool " Effects" tab.

Here is a pic of the config tool " Sound" tab.


Here is a pic of the config tool "Misc." tab.

If your tool does not look the screen shots then make sure you are running the correct config for your region. A lot of times when its all blank you are running a version for the wrong region, for example the JP config, which will not work the US version of the game, but the config is still there for the other regions, so just because you found a config does not mean its the correct one if you looked through folders to get to it. If the correct region then in the tool look for the "defaults" button, make sure you have given the programs proper permissions to run with lowering UAC and running as admin. I have screen shots of where to go in your start menu to get to the config, but that was game installed without using steam, so I'm not sure where in the menu steam placed the ffxi folder and config programs.




Edited, May 4th 2012 10:04pm by shibaaa
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#43 May 04 2012 at 10:44 PM Rating: Excellent
Also for future reference brettxtucker, please edit your previous post if you have something new you want to add rather than just making another post right after it. There are several times in this topic where you posted 2x-3x in a row with no one posting in between. In those circumstances, you should have just edited the first post of that group, adding what you posted in the 2nd and 3rd posts to that first one.
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#44 May 05 2012 at 12:15 PM Rating: Decent
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Thanks for the suggestions, I have installed all older versions of DirectX though. I actually just installed the game via an ISO of the install disc so the only thing Steam has to do with it at this point is providing the key for my POL ID. I have tried to access the config menu via the start menu > PlayOnline > Final Fantasy XI > FFXI Config.

Still comes up blank, unfortunately... Does anyone have any idea what I should change my registry setting to to get the game to work with a 1024x768 resolution? I could also change my monitor's resolution to either 1366x768, 1360x768 or 800x600.

EDIT: PennyPincher, I tried the Can You Run It? program and it say my video card isn't up to par. I have switched back to my Intel card because my Radeon card seems to be too much for the game to handle. I'm going to try to update the card, though I'm pretty sure I have the latest drivers.

EDIT: I just switched back to my Radeon card and it says that I pass though I still cannot run the game.

Edited, May 5th 2012 2:20pm by brettxtucker

Edited, May 5th 2012 2:40pm by brettxtucker
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#45 May 05 2012 at 6:18 PM Rating: Excellent
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I was having the same issue after re-installing on a new HDD. I went through the steps of installing new drivers, installing DX9.0c, reducing resolution in registry etc.

In the end, what solved it for me was simply setting Final Fantasy XI to 'Run as Administrator'

I'm sure you know how, but for the record:

1. Go to Start > All Programs > Playonline > Final Fantasy XI
2. Right click on 'Final Fantasy XI', and click Properties
3. On the Compatability tab, tick 'Run this program as an administrator'

Hope this works for you.

EDIT:

After posting that, I went back and removed the 'Run as administrator' tick to check if it then didn't work. Turns out it still works..
Possibly it needs admin rights the first time it runs to set up its references to DirectX folders, or equally possibly it was something else I did at the same time.

Steps I went through:
Installed new graphics drivers (didn't seem to make a difference)
Installed DirectX 9.0c (from here)
Ran dxdiag
Played with windows display settings (Primary/Secondary screen identification for what its worth)
Changed background resolution from 3840x2100 to 1920x1050. Tried to run and didnt work.
Set POL and FFXI to Run as Admin
Tried to run and did work
Changed background res back to 3840x2100 and could run fine
Removed Run as Admin on FFXI and can still run ok


Edited, May 5th 2012 8:28pm by Pud

Edited, May 5th 2012 8:33pm by Pud
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#46 May 05 2012 at 8:42 PM Rating: Good
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Pud wrote:
I was having the same issue after re-installing on a new HDD. I went through the steps of installing new drivers, installing DX9.0c, reducing resolution in registry etc.

In the end, what solved it for me was simply setting Final Fantasy XI to 'Run as Administrator'

I'm sure you know how, but for the record:

1. Go to Start > All Programs > Playonline > Final Fantasy XI
2. Right click on 'Final Fantasy XI', and click Properties
3. On the Compatability tab, tick 'Run this program as an administrator'

Hope this works for you.

EDIT:

After posting that, I went back and removed the 'Run as administrator' tick to check if it then didn't work. Turns out it still works..
Possibly it needs admin rights the first time it runs to set up its references to DirectX folders, or equally possibly it was something else I did at the same time.

Steps I went through:
Installed new graphics drivers (didn't seem to make a difference)
Installed DirectX 9.0c (from here)
Ran dxdiag
Played with windows display settings (Primary/Secondary screen identification for what its worth)
Changed background resolution from 3840x2100 to 1920x1050. Tried to run and didnt work.
Set POL and FFXI to Run as Admin
Tried to run and did work
Changed background res back to 3840x2100 and could run fine
Removed Run as Admin on FFXI and can still run ok


Edited, May 5th 2012 8:28pm by Pud

Edited, May 5th 2012 8:33pm by Pud


I tried all of these things but I'm still having the same issue. :( I feel like it has something to do with my registry. What should I have everything set as if I have a 1024x768 resolution?

Also, I still cannot see my config menu. I'm beyond confused...
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#47 May 06 2012 at 1:40 AM Rating: Excellent
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I would say that setting it equal to your foreground resolution is the safest bet.

Stupid question: When you change the registry settings, you are using decimal rather than hexidecimal?
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#48 May 07 2012 at 2:56 AM Rating: Decent
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Pud wrote:
I would say that setting it equal to your foreground resolution is the safest bet.

Stupid question: When you change the registry settings, you are using decimal rather than hexidecimal?


I tried doing so and I still have the same result. And, yes, I am using decimal.
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#49 May 07 2012 at 12:09 PM Rating: Good
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wow... been away for a while... surprised this is still going on. A few thoughts:

Just out of curiosity, when you reinstalled did you make sure you did a clean wipe of all FFXI files, folders, and registry keys to make sure you didn't have any mismatches? Also, make sure you are loading the Vista/Win7 compliant POL when loading from the ISO you downloaded. Think it's only included in collections released after 2008, forget exactly.

IDK if the FFXI Config uses it, but have you made sure your .NET is up to date as well (more people are using this framework these days, who knows if SE is on the bandwagon yet--could explain your screwy issues with the FFXI Config).

When you re-installed the DirectX to test for the missing DX9 files, did you use the web-installer, or the offline full distribution package. This is an important point. The web-installers tend to skip files once it detects a newer version of DX present. The offline install typically just copies them over regardless. This package was roughly a 100MB download if I remember right.

You mentioned earlier you switched back to Intel Graphics. If your system has both, one needs to be disabled or FFXI WILL have issues with D3D. This is a documented issue with the nVidia/Intel setups where people had to disable the nVidia and run on Intel. Think nVidia put out a beta last year that worked around it somehow, but the performance was still shotty either way on them. So, you may have to force it to run on Intel only by disabling ATI until a driver fix comes out if this is the same issue. If you are disabling the Intel and running on the ATI, the newest drivers may not be the ones to use. FFXI is notorious for having issues with the latest and greatest hardware and drivers. It's basically linked to the shift to DX10/11 compliance (DX9 and older is run in emulation at the Windows level, causes all kinds of wonkiness). On the newer hardware, older drivers often have to be used.
#50 May 07 2012 at 7:20 PM Rating: Decent
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BDHERTZER wrote:
wow... been away for a while... surprised this is still going on. A few thoughts:

Just out of curiosity, when you reinstalled did you make sure you did a clean wipe of all FFXI files, folders, and registry keys to make sure you didn't have any mismatches? Also, make sure you are loading the Vista/Win7 compliant POL when loading from the ISO you downloaded. Think it's only included in collections released after 2008, forget exactly.

IDK if the FFXI Config uses it, but have you made sure your .NET is up to date as well (more people are using this framework these days, who knows if SE is on the bandwagon yet--could explain your screwy issues with the FFXI Config).

When you re-installed the DirectX to test for the missing DX9 files, did you use the web-installer, or the offline full distribution package. This is an important point. The web-installers tend to skip files once it detects a newer version of DX present. The offline install typically just copies them over regardless. This package was roughly a 100MB download if I remember right.

You mentioned earlier you switched back to Intel Graphics. If your system has both, one needs to be disabled or FFXI WILL have issues with D3D. This is a documented issue with the nVidia/Intel setups where people had to disable the nVidia and run on Intel. Think nVidia put out a beta last year that worked around it somehow, but the performance was still shotty either way on them. So, you may have to force it to run on Intel only by disabling ATI until a driver fix comes out if this is the same issue. If you are disabling the Intel and running on the ATI, the newest drivers may not be the ones to use. FFXI is notorious for having issues with the latest and greatest hardware and drivers. It's basically linked to the shift to DX10/11 compliance (DX9 and older is run in emulation at the Windows level, causes all kinds of wonkiness). On the newer hardware, older drivers often have to be used.


I have been painstakingly careful when removing and reinstalling the game and it's components and when trying every possible method of resolution mentioned in this thread. I did use the offline full distribution version of DX9 and I have the ATI card disabled currently. I cannot figure out any possible solution unless it has something to do with my registry. I currently have 0001 and 0002 set as (in decimal) 1024 and 768 respectively - my desktop resolution. I have 0003 and 0004 both set as 1024 as I ready that they must match. I have also tried lower values to no avail.
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#51 May 07 2012 at 11:11 PM Rating: Good
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is your FFXI Config still not loading properly? There is more than just the resolutions that need to be set properly. There may be more issues bound to the registry keys than just 001-004 values. If FFXI Config is still knackered up, then there may be something missing, corrupt, or not registered properly at the system level. Hate to say it, but I've heard horror stories of people actually having to go back to an OS install to resolve some issues. Could try grabbing everything you can via Windows Update I guess to see if that fixes any potential issues like maybe a RAMDAC or VB or something bizarre like that.
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