I wonder how many of you would play FF14...Follow

While they're not lightyears ahead I've noticed that other MMO companies do have better customer service, especially the more recent ones.

However which is more important, having good customer service or playing a good game? Looking at the newer MMO's such as AoC and WAR the answer should be pretty clear.

Pretty sure i'm going to retract my statement after I don't receive my security token. Been a month already.

By the time FF14 is released, none of this will matter except to those people who got banned. Even then, a percentage of those banned will still play.

We're talking roughly a year before 14 is out, and most folks (including myself) don't remember a lot of what happened a year ago in FFXI. Therefore, how are we going to remember a bunch of accidental bans when it didn't directly impact us on a personal basis?

Aside from that, with SWTOR and Champions Online coming soon, you're going to see a lot of defection from all MMOs, even WoW. If Republic ends up being half of what it looks like, FFXIV won't be as popular as it seems currently.

Edited, Jul 26th 2009 7:49am by Dallie

I smell someone sent here by SE.

As for your question. I was not banned even though I used to make a lot of profit on AHing remedies which might have caused a flag. Anyway, I quit because they've been neglecting ff11 more and more lately, with more and more pathetic patches and more gimping of stuff we enjoy while not fixing things we detest.

I decided about as soon as i heard they had a new MMO coming that i would never touch it. In fact after FF11 i realize i really don't like mmos because theyre basically disguised casinos where you pay more with time than quarters. Always everything boils down to getting that "lucky spin" that'll get you that drop, skillup, victory.

Long story short, no more MMOs for me. I was going to ride the FF11 wave until it dies out and then stop for good, but really SE have made it very easy to quit way ahead of time. And although many will take this as a personal insult and rate me down at this exact moment : I think anyone that believes SE will have magically fixed all their shortcomings in the next game made by the same team are really misguided and stupid. Especially while they keep getting worse in 11.

Edited, Jul 26th 2009 1:07pm by RattyBatty

again, I warned peopel about this soon as those tokens were announced, I knew when they got released the STF would more or less cease to exist.

It was a cost cutting measure by SE, automated program takes care of bans, token takes care of stolen accounts.

If people do get hacked, the question "do you have a token" if answer is no, then, sorry, you shoudl have bought a token.

but I expect to be sub defaulted, because I keep getting sub defaulted when i mention this because people dont want to see the truth.

SE's customer service is fine if you have forgot your password or something small like that, but when you get your account hacked, stolen (lol I give out my password and the person stole it stories) or banned for nothing that's when they suck cause they're not given the power or the info to help you out or tell you why other then RMT.

And yes I'm dealing with this BS, I was banned but got the account back but now I'm worried my other accounts will get with the ban stick for doing nothing other then playing the game by the rules AKA ToS.

But when it comes to wanting to deal with SE again for another MMO...XI has left a bad taste in my mouth.

Should we the players have to worry about getting banned if we garden?

No.

Should we have to worry if we hold more then one account on our cards?

No.

Should we have to worry if we have to change the payment info or get double charged?

No.

Should we have to worry if we have dynamic IP that changes or log into XI from places other then our homes?

No.

All of these are the reasons for the recent bans from what I can tell. And a lot are getting hit for no reason. Just cause some don't post on forums or ***** about on Alla or BG doesn't mean it's not a big problem.

And add on top of that for some people like myself didn't any notice in the e-mail till a week later that my account was banned. I had to find out by logging in. And still no e-mail saying it was reinstated.

Is XI enjoyable? Yes it is, but for me it's my friends that make game that way.
XI on it's own stopped being enjoyable a well ago.

What people are asking for is that SE fix these problems, they are not wanting to deal with the same "BS" just on another game. If you haven't had to deal with the crappy side of SE then yay for you and keep on being a fan boy. But if you have then you understand why people are rethinking about playing XIV.

Just because something hasn't happen to you doesn't mean it wont and there's nothing that's gonna stop it from happening to you unless SE changes the way they ban account and review stuff before they ban.

What people are asking for is for the people at the call center be given just a bit more info to tell us why we got ban and be able to do more then just file paper work for us.

Edited, Jul 26th 2009 1:41pm by SephirothOwaXIII

Edited, Jul 26th 2009 11:19pm by SephirothOwaXIII

Yes, a linkshell mate and good friend had this happen to her, so I most definately dealing with this BS. As most anyone can tell you after a while its not about X job that you love so much or Y event that is so much fun...it's all the friends you make during your time here that keep 90% of people here. Take those friends out and this game will cease being fun.



You bet your sweet *** it is justified. Do you pick up every hitch hiker you meet...probably not. As you are still here alive typing posts here I am going to assume you have never been hacked to death by a crazy murderous hitch hiker, but if you are like the rest of normal society, you don't pick up every hitch hiker you see and people are rightly justified to be fearful of doing so(even those like you who have yet to be killed by said crazed hitch hiker).



This is like saying "Which would you rather have, a punch in the face or a kick in the nuts?" Personally I would rather have none. It's not too much to ask for both a good game and good CS.



Personally the only reason I still play is the addicting factor FFXI has. It's a bit harder to quit when the drug is running thru your system then it is to never start up another drug in the 1st place. I am not going to let myself become addicted to FFXIV in the 1st place.

Edited, Jul 26th 2009 12:14pm by spcwill

I got banned half year ago for RMT activity.
I guess it's because I allowed my boyfriend to play my character from another place.


Hmmm. if FF14 comes out, I’m still going to buy it, just to register a name and see what the game will look like. (Although I really don’t want to give SE my money anymore) I think many of you will do that too.

It's really the only best Asian style mmorpg that is out there after all.






Edited, Jul 26th 2009 4:32pm by Skmm

mmmm Star Wars. If they get their game out before FF14 gets out, they have a solid chance of just slaughtering FF14. Star Wars looks to be the next gen of the MMORPG genre. And I bet they'll have halfway decent customer service.

I also have a negative opinion of Square Enix and will use this thread as an opportunity to express said negative opinion.

People still shell out money to nintendo, so why not? Besides, people's standards over the years changed, every company has been slacking because this is the "OOOOH SHINIES!" generation and when you blow most of your time and budget on shiny graphics, everything else will suffer in some way, very few games lately have even been remotely good.

Ill be playing Star Trek online.

I would still try FFXIV if tomorrow SE's CEO went on tv and ate a live baby.