it blows my mind that people are complaining about people complaining. you people are not living in the real world if you think what's happening is OK and acceptable.
you try working at any other company and telling it's customers 3 times a week that you're going to be down for 3 or 10 hours. your *** will get fired. my server went down at work over the weekend due to a hurricane spiking the motherboard. dell had a replacement out the following morning (went down sunday). bout an hour into the morning i was being ***** at to get it up.
imagine if i told them 'no, its going to be down during all of todays work time'. you can bet your *** i'd be fired. and to do it twice? 3 times? 4 or 5 times in the span of a month or two? never.
i can deal with it here and there. but you know how many people logged in, started events, started camping, started doing the event, only to be interupted by the emergency maintenance which might as well be all night since no one is going to be up.
not usually one to make these remarks, heh, but it's funny that it's ok to be 10 hours during NA primetime, but when you close in on JP time it's only 3 hours huh?
***** you SE, any other company would comp. for anything related to what you're doing.
dont tell me to 'just quit' because ill eat your face.
this will be my first and last ever post complaining about downtime. :)
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Well, it certainly is frustrating but crap happens. I'll probably head to bed soon anyway.
But I was thinking of a possible solution. The company I work for also has utilizes a server. Due to the type of work it is, we cannot afford to go down, even for attacks/viruses/maintainence. So we have two servers, both identically powerful. When one goes down, we switch to the other (although it doesn't happen very often). We may go down for a few minutes while the server is switched, but we've never had any major downtime.
Perhaps if SE did this, the long periods of downtime would be greatly reduced, if not eliminated altogether. Just a thought... :)
But I was thinking of a possible solution. The company I work for also has utilizes a server. Due to the type of work it is, we cannot afford to go down, even for attacks/viruses/maintainence. So we have two servers, both identically powerful. When one goes down, we switch to the other (although it doesn't happen very often). We may go down for a few minutes while the server is switched, but we've never had any major downtime.
Perhaps if SE did this, the long periods of downtime would be greatly reduced, if not eliminated altogether. Just a thought... :)
You didn't bother to post times that FFXI was down. They post like 6 messages every time they have one downtime.
Everquest, on the other hand, had 37 hours of downtime in that one month.
WoW has maintainance every Tuesday -- that's 4 maint in one month -- but I didn't look at how long.
Also, for God's sake, can we stop complaining about a networking hardware upgrade and saying it's because of incompetent programmers? Programmers have nothing to do with networking hardware!
Also, re: testing. You just can't test a load like is put on their servers. You can theoretically test software offline (again, not what's being changed here), but very rarely does this find all problems. You'd better bet that Square is probably doing more than "rebooting their servers".
Brains: X
Everquest, on the other hand, had 37 hours of downtime in that one month.
WoW has maintainance every Tuesday -- that's 4 maint in one month -- but I didn't look at how long.
Also, for God's sake, can we stop complaining about a networking hardware upgrade and saying it's because of incompetent programmers? Programmers have nothing to do with networking hardware!
Also, re: testing. You just can't test a load like is put on their servers. You can theoretically test software offline (again, not what's being changed here), but very rarely does this find all problems. You'd better bet that Square is probably doing more than "rebooting their servers".
Brains: X
Quote:
For those of you bad at math, the game has been under maintainace 2 days this month. That's not half the month. That's not 70% of the time. That's 1/15.
For most people that would be a refund of ~$1.
Your money goes to keeping the equipment working. Or would you prefer they never fix things and just let them break, so that you have to try a dozen times every day -- not just maintainance days -- to log in, and occasionally data (like your accomplishments that day) are just lost?
I didn't think so. So shove it.
For most people that would be a refund of ~$1.
Your money goes to keeping the equipment working. Or would you prefer they never fix things and just let them break, so that you have to try a dozen times every day -- not just maintainance days -- to log in, and occasionally data (like your accomplishments that day) are just lost?
I didn't think so. So shove it.
People (some of us) do not have 24 hours a day to play FFXI. Let's just assume that most of us do this crazy thing called sleeping between 10 PM and 6 AM. Then let's pretend some of us work, or go to school, between 9 AM and 5 PM.
For those people (myself included), we have potentially 5 hours a day during the week to play FFXI, and 14 hours a day on the weekend. The 14 hours is assuming that we don't need to do things like eat, do work projects, pay bills, or anything else.
So, when I come home and try to play, and it is down the majority of the time, I could care less that it was up the entire day for those on the other side of the world. If I were to be refunded the % of time that I have had available to play and been unable to because FFXI was down this month, it would be the majority of the fee.
Again, maybe my experience is a-typical, having signed up 2 weeks ago.
In response to your suggestion that myself (and others like me) "shove it," I would say that you fail to grasp that we are not all losers that can just play FFXI when it comes up during the middle of the night.
Edited, Fri Oct 21 00:12:25 2005 by Yenvious
Im paying for this service. I expect top quality. Wtf are they doing with my 10$/month other than filling their swimming pool? -.-
Edited, Fri Oct 21 00:18:42 2005 by terroristbomber
Edited, Fri Oct 21 00:18:42 2005 by terroristbomber
Quote:
Well, it certainly is frustrating but crap happens. I'll probably head to bed soon anyway.
But I was thinking of a possible solution. The company I work for also has utilizes a server. Due to the type of work it is, we cannot afford to go down, even for attacks/viruses/maintainence. So we have two servers, both identically powerful. When one goes down, we switch to the other (although it doesn't happen very often). We may go down for a few minutes while the server is switched, but we've never had any major downtime.
Perhaps if SE did this, the long periods of downtime would be greatly reduced, if not eliminated altogether. Just a thought... :)
But I was thinking of a possible solution. The company I work for also has utilizes a server. Due to the type of work it is, we cannot afford to go down, even for attacks/viruses/maintainence. So we have two servers, both identically powerful. When one goes down, we switch to the other (although it doesn't happen very often). We may go down for a few minutes while the server is switched, but we've never had any major downtime.
Perhaps if SE did this, the long periods of downtime would be greatly reduced, if not eliminated altogether. Just a thought... :)
But remember how many servers they have, it would cost them hundreds of thousands of dollars to make duplicates, and oh noes! that would be more downtime, and would make loading times slower to have information sent to both servers and update constantly.
Quote:
You didn't bother to post times that FFXI was down. They post like 6 messages every time they have one downtime
point was that if u look at any major MMO youll find the same problems and greif. Its a way of the MMO life.
Yes, but do you spend as much money monthly for those other games?
To me, all popular MMORPG's have the same thing for downtime or close to it (otherwise they wouldnt be popular =P)
However, how many other games are expensive like FFXI is? I always thought it was the most expensive one out there.
edit: heh, bad quote. Was meant for the post above me
Edited, Fri Oct 21 00:23:28 2005 by jmcgarrell
To me, all popular MMORPG's have the same thing for downtime or close to it (otherwise they wouldnt be popular =P)
However, how many other games are expensive like FFXI is? I always thought it was the most expensive one out there.
edit: heh, bad quote. Was meant for the post above me
Edited, Fri Oct 21 00:23:28 2005 by jmcgarrell
10 dollars a month. Must be nice down in the us...lol All my money gets coverted which means i pay 17.88/month for two mules and 1 main or 15 a month for one
Edited, Fri Oct 21 00:28:03 2005 by sgtcoolio
Edited, Fri Oct 21 00:28:03 2005 by sgtcoolio
Quote:
But remember how many servers they have, it would cost them hundreds of thousands of dollars to make duplicates
I think they could afford that, even if it did cost that much. Besides, companies that purchase high-priced equipment have it financed. It would be a monthly charge to them, easily worked into their budget. Companies do it all the time. :)
Quote:
and oh noes! that would be more downtime
Perhaps a one-time downtime, to get the stuff in place. I'd be happy with that, knowing future downtime would be severely reduced.
Quote:
would make loading times slower to have information sent to both servers and update constantly.
The continuous updating from us during gameplay need not be sent to both servers. The information could easily be sent to the active server, while instantaneously duplicated to the back-up server.
Could there still be problems? Of course, nothing is completely fool-proof.
Would this reduce the problems? Absolutely! :)
Well let's see, the pol server failed, people couldn't login after an hour or so when the servers came up. I couldn't log out earlier I had to alt tab out.
The problem is, I am taking a networking course, and they don't exactly teach how to manage large large server systems made for a specific game to run perfectly 24/7 without fail. A lot of it is what you've learned and troubleshooting with the technical team who put it together.
Yes, there has been other mmorpgs, but this is practically Square-enix's first mmorpg and they can't exactly whisper in say Blizzard's ear to ask how to properly run a server properly for a mmorpg.
The problem is, I am taking a networking course, and they don't exactly teach how to manage large large server systems made for a specific game to run perfectly 24/7 without fail. A lot of it is what you've learned and troubleshooting with the technical team who put it together.
Yes, there has been other mmorpgs, but this is practically Square-enix's first mmorpg and they can't exactly whisper in say Blizzard's ear to ask how to properly run a server properly for a mmorpg.
49 posts
I was actually thinking the same as you just posted.
Quote:
--------------------------------------------------------------------------------
Well, it certainly is frustrating but crap happens. I'll probably head to bed soon anyway.
But I was thinking of a possible solution. The company I work for also has utilizes a server. Due to the type of work it is, we cannot afford to go down, even for attacks/viruses/maintainence. So we have two servers, both identically powerful. When one goes down, we switch to the other (although it doesn't happen very often). We may go down for a few minutes while the server is switched, but we've never had any major downtime.
Perhaps if SE did this, the long periods of downtime would be greatly reduced, if not eliminated altogether. Just a thought... :)
--------------------------------------------------------------------------------
So....
With a game this popular and the money they make from it you would think they would have backup servers, servers for testing bugs, changes etc.
OMG has anyone ever seen Yahoo, Google or E-Bay have this many problems.
I know it is a little different but still server related. Im not an expert on the subject but the game is unbelievable and i know the maintenance upkeep is unbelievable also.
So be twice as Smart SE get a backup server.
Use the refunds people want as money to fund it, I am sure they will be happy to know there 75 cents has gone to a worthwhile upgrade!!!
As for people getting upset and having a *****.
Freedom of speech, if they want to complain, Let them!!
Listen, debate or go to bed and dont waste your time telling the people that complain or even want a refund to get a life.
You just wasted a tad of your life complaining about the complainers.
I love reading what people think, I agree, learn and also disagree and also have a good lafffff as well.
Laters
Ekkkkkkkk no spell check OMG ......LOL ok you lot get the jist, I cant spell......and I am not going to correct it to make myself look good either!!!
Edited, Fri Oct 21 01:21:39 2005 by fyvysh
Quote:
--------------------------------------------------------------------------------
Well, it certainly is frustrating but crap happens. I'll probably head to bed soon anyway.
But I was thinking of a possible solution. The company I work for also has utilizes a server. Due to the type of work it is, we cannot afford to go down, even for attacks/viruses/maintainence. So we have two servers, both identically powerful. When one goes down, we switch to the other (although it doesn't happen very often). We may go down for a few minutes while the server is switched, but we've never had any major downtime.
Perhaps if SE did this, the long periods of downtime would be greatly reduced, if not eliminated altogether. Just a thought... :)
--------------------------------------------------------------------------------
So....
With a game this popular and the money they make from it you would think they would have backup servers, servers for testing bugs, changes etc.
OMG has anyone ever seen Yahoo, Google or E-Bay have this many problems.
I know it is a little different but still server related. Im not an expert on the subject but the game is unbelievable and i know the maintenance upkeep is unbelievable also.
So be twice as Smart SE get a backup server.
Use the refunds people want as money to fund it, I am sure they will be happy to know there 75 cents has gone to a worthwhile upgrade!!!
As for people getting upset and having a *****.
Freedom of speech, if they want to complain, Let them!!
Listen, debate or go to bed and dont waste your time telling the people that complain or even want a refund to get a life.
You just wasted a tad of your life complaining about the complainers.
I love reading what people think, I agree, learn and also disagree and also have a good lafffff as well.
Laters
Ekkkkkkkk no spell check OMG ......LOL ok you lot get the jist, I cant spell......and I am not going to correct it to make myself look good either!!!
Edited, Fri Oct 21 01:21:39 2005 by fyvysh
Theres probably more japanese pissed off now than americans i mean look at us we got ffxi and tetra master.
The japanese however more games on pol than we do, who knows mabey this isnt for the 360 loads but the FMO releasing soon in japan.
Front Mission Online (Still in beta but launching nov 2)
Fantasy Earth: Ring of Fire (dunno how this plays but the graphics are cel shade just like Wow's also in beta)
Everquest II (oddly SoE isnt the client software in japan)
Final Fantasy XI
Tetra Master
The japanese however more games on pol than we do, who knows mabey this isnt for the 360 loads but the FMO releasing soon in japan.
Front Mission Online (Still in beta but launching nov 2)
Fantasy Earth: Ring of Fire (dunno how this plays but the graphics are cel shade just like Wow's also in beta)
Everquest II (oddly SoE isnt the client software in japan)
Final Fantasy XI
Tetra Master
Scholar
41 posts
Joebear wrote:
SE |money| |you can have this| |play| |no thanks|
<(^.^)> LOL
PangArt wrote:
Well, it certainly is frustrating but crap happens. I'll probably head to bed soon anyway.
But I was thinking of a possible solution. The company I work for also has utilizes a server. Due to the type of work it is, we cannot afford to go down, even for attacks/viruses/maintainence. So we have two servers, both identically powerful. When one goes down, we switch to the other (although it doesn't happen very often). We may go down for a few minutes while the server is switched, but we've never had any major downtime.
Perhaps if SE did this, the long periods of downtime would be greatly reduced, if not eliminated altogether. Just a thought... :)
But I was thinking of a possible solution. The company I work for also has utilizes a server. Due to the type of work it is, we cannot afford to go down, even for attacks/viruses/maintainence. So we have two servers, both identically powerful. When one goes down, we switch to the other (although it doesn't happen very often). We may go down for a few minutes while the server is switched, but we've never had any major downtime.
Perhaps if SE did this, the long periods of downtime would be greatly reduced, if not eliminated altogether. Just a thought... :)
Maybe that's what they've been doing with these maintenances over the last 6 weeks (setting up two parallel setups).
I can imagine that something going wrong with the software that tells it to cross over from the primary to the secondary servers would be why we have this emergency maintenance... and it'd explain why they had to replace the "backbone" in the first place - probably putting in an extra line or two of Cat6 between the server pools to handle the fact that it will require more bandwidth to keep the copies in sync at anything resembling reasonable speed (considering the sheer number of events and transactions that occur on the servers).
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