game crash to desktop help!Follow

i just buyed ffXI and started playing and like after 10 mins the game crashes to my desktop with no error popping up, nothing, just like that!

can anyone help me out? :(

If you are using Xfire make sure that disable the in game chat system. For some people (like myself) it caused a crash to desktop, for others it runs fine as is.

If you are not using Xfire make sure that your firewall is configured to allow all access to polboot.exe and POL.exe. ALso (not recommended but a good test) try disabling your firewall to see if that makes a difference.

If this still isn't working its time to check your router's firmware to make sure you have the necessary ports open for FFXI to run. As quoted from the Playonline Support Site:


PlayOnline(including all related software such as FINAL FANTASY XI) may use any of the following ports. If you are using a router, please configure it to allow packets to pass through these ports.

Port numbers that may be used by the PlayOnline server group.
TCP 25.80.110.443 or 50000 - 65535
UDP 50000 - 65535

Port numbers that may be used by terminals such as the PlayStation(R)2.
TCP 1024 - 65535
UDP 50000 - 65535

*Your router may require that you use a PC to configure your network settings. For more information about how to configure your network settings, please refer to the instruction manual that came with your router or contact the manufacturer directly.

*If your Internet service provider (ISP) specifies a DNS server, you may need to configure your settings to allow packets to pass through UDP Port 53 as well. For more information, please refer to the instruction manual for your router or the information provided by your ISP.

If you are still unable to maintain a connection to FFXI all I can suggest is check the simple things that we always overlook, like if you're wireless make sure the signal strength is strong, or if you are wired make sure the physical connection is secure.

Good luck!

Well, 256mb of RAM and an FX series video card are actually listed as the Recommended Specs for the game. In the real world these days 256mb is not enough considering Windows and the background applications chew up a decent amount of this anyway.

That being said you shouldn't be crashing because of physical hardware limitations (though now I'm curious as to your processor make/model). At this point I'd suggest a complete virus scan and an adware scan for good measure.

Microsoft has a free Adware scanner for Windows XP available at http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en

If after all of this that computer still won't allow FFXI to remain online for more than a few minutes I'd give SE a call and see what they have to say. If you can conclude on your end that there isn't a virus causing it, your hardware is functional, your network is functional, and that you meet and the excede the system requirements it could potentially be an issue on their end of things.

Incidentally, I know people that bought the Vana d'iel Collection DVD and had problems with the installation of the software. If you installed off of the DVD collection there is a remote possibility that the software did not install properly. An uninstall/reinstall cycle may be called for (though very annoying).

I'm offline for the rest of day (work time) so best of luck to you. I hope you get everything straightened out.

i think i solved the problem, i just installed the driver version for nvidia that playonline recommended and it seems to be working fine. thank you all for your help

i think i solved the problem, i just installed the driver version for nvidia that playonline recommended and it seems to be working fine. thank you all for your help