Since we don't know your race.... Go to your starting city... If you are a gnome, that would be Ak'Anon, etc...
When you enter that zone, you'll get a message as to the specific NPC you need to talk to.
If that doesn't do the trick, read the messages in this thread... http://everquest.allakhazam.com/db/quest.html?quest=2641
Might be some help for you there.