EQOA and three other games close March 29, 2012.

IMPORTANT INFORMATION ABOUT YOUR
EVERQUEST.® ONLINE ADVENTURES SUBSCRIPTION

Dear EverQuest Online Adventures Community Member,

We write to you today to inform you that on March 29th, 2012, Sony Online Entertainment (SOE) will end all services for EverQuest Online Adventures (EQOA). The shutdown of EQOA is a very difficult decision, but we have decided that the end of March is the appropriate time to end the game.

We will stop all billing for EverQuest Online Adventures subscriptions on March 1, 2012. For players who have purchased prepaid time via a membership/subscription plan, SOE Game Card or other retail game card that extends the subscription period past February 29, 2012, SOE will provide a pro-rated refund for the unused time left on the subscription after that date. If a valid credit card is active on your account, any refund will be applied to such credit card. If your account is paid via an SOE Game Card or other retail game card, we will send a check in the refund amount to your current billing address within 90 days after the game ends. Please be sure to update your email and mailing address in your Station Account as this may be critical to the refund process.

If you have an All Access pass, please note that billing for All Access passes will continue after March 1, 2012 and we will not be issuing any refunds for All Access Passes.

We are extremely grateful to all of the EQOA fans and we truly appreciate the support we’ve received from each and every one of you over the course of the past nine years.

As a token of our appreciation for your loyalty, EQOA subscription holders will get 3 months of Gold Membership status in both EverQuest and EverQuest II (to those with accounts in good standing) beginning 3/16/12. Those who already have an EQ or EQII Gold Membership will have 3 months of free time added to their account at the end of their current billing cycle. If you are an All Access customer with an account in good standing you’ll get 3 additional months of All Access time added to your curret plan.

Again, we want to extend our heartfelt thanks to our player community for making EQOA one of the best online communities in gaming history.

Sincerely,
Sony Online Entertainment