Following the negative feedback surrounding the dissastisfaction players were having about the transferring of Playonline accounts to Square Enix accounts, and the payment methods thereof, FFXI producer Yasu Kurosawa has released news about changes the company will be implementing. New payment options for credit cards as well as the ability to buy Crysta in exact increments will be introduced in the fall, and until then, the August 31st deadline to transfer your account over will be extended till these changes are made.

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From Playonline.com:

You, the community, have clearly expressed your dissatisfaction with our billing system transition—and we are listening. We now understand that the options we presented you did not meet the level of service you have come to expect from Square Enix, so we have been working hard to address these concerns.

Accordingly, we will be extending the transfer cut-off date until we are able to implement the following improvements:
- New credit card payment options for Crysta [Available Now]
- The ability to specify exactly how much Crysta you want to buy [Early Fall]
- New recurring payment credit card options [Mid Fall]

We hope these steps show our ongoing commitment to you, our fans. It is our goal to make the FINAL FANTASY XI experience as fun and rewarding as possible.

Also in the days to come we'll reveal details for new offers and incentives to help ease your transition to the new system.

We sincerely thank you for your continued support of FINAL FANTASY XI.

Yasu Kurosawa
FINAL FANTASY XI North American Online Producer