Characters on the source servers listed below will all be consolidated onto the corresponding destination server. All source servers will eventually be closed.
Source Servers |
To |
Destination Servers |
Heldenhammer |
Ungrim |
What will transfer over with my character?
- All items in your character's inventory (equipped or otherwise) and bank vault
- All character info (quests, Tome Unlocks, etc.)
- Friends lists
- Guild info, including the entire guild, guild vault, and guild association
- Ignore lists
- Items that are currently listed for Auction
- Guild alliances
- In-game mail and attachments (both in your inbox and en route to your inbox)
What could make the transfer fail?
- If you have characters on a destination server that are of the opposite realm as your characters on your source server, you will not be able to transfer your characters.
- If a character's name is not allowed, you will not be able to transfer your character.
- If you have no open characters slots on the destination server, the transfer will not be able to complete.
- If the character has never logged in to the game, the transfer will not be able to complete.
- If the character name is reserved, the transfer will not be able to complete.
What should I do if the transfer does not complete?
In the event that a transfer cannot be completed, you will need to perform the transfer manually by logging into Account Management.
What should I do if my character name is already in use on the destination server?
In the event that your character's name is already in use on the destination server, you will be prompted to rename your character when you log in.
What if I don't want to be on the server I'm being transferred to?
Starting on March 11th, all characters still present on the source servers, along with all the characters that we have transferred over to the destination servers will be permitted a one-time free transfer to any other server of the same type, regardless of level.