The Lord of the Rings Online team has found some known issues in the Skumfil dungeon and the Yule Festival that will either be addressed in an upcoming patch or already have a fix in place.

We have identified an issue with the dungeon Skumfil where players may be unable to loot the chest at the end of Hard Mode. The issue stems from players releasing during the fight, then re-entering the fight by re-opening the door to Hwandrin. If the door is re-opened it can cause the fight to finish incorrectly and not allow the loot to be opened. The best way to prevent this from happening is to either have your entire party release, which causes the fight to reset, or to be resurrected within Hwandrin’s chamber. This will be addressed in an upcoming patch.

Keep reading for the Yule Festival issues, which affect snow globes and the quest Dwarf - Ice.

Quest: Dwarf - Ice
Players cannot target the ice to complete the quest.To resolve the issue, press delete to select the ice and then press the ‘u’ button. You should now be able to grab ice.

Snow Globes
When placed in a house, the Yule Festival Snow globes cannot be selected or unhooked. This will be resolved in an upcoming patch.