THIS IS HOW I SEE THE +1 day/per down day
Example....
So lets say you booked a hotel in Cancun
you pay for a week
2 days in they have to close the hotel until further notice
The staff says basically: Hey out of good faith for every day that you paid and dont have access well give you a FREE DAY!!!! at a later unknown time.
I mean the REPLACEMENT day thing applies to just about any service offered doesnt it?
The 30 days in the hopes to diminish the bleeding (exiting accounts) is but a small drop in the bucket, I think however they are mentioning something about acct security for a yr or something, which may help cover what ever fraud some of these 10s of millions of folks may encounter when this is all said and done.
Slow and few updates, will probably not loyal customers maintain.... after a while even the SOE *** kissers will loose patience.
1)SOE will have to prove that they are capable of handling peoples private information
2)Replacing lost days at a pace of 1 per 1 should be a given
3)30 free days when and if services resume is SMALL incentive for customers to ride this whole thing out.
Its my belief that SOE has to handle their hacked issues on one front They also have to consider how much the loyalty of some folks will hold out when they arent coming out with either encouraging updates or enticing compensation for remaining SOE customers.
Bad scenario SOE updates every day or 2 and NO ONE comes here to show any interest at all, there can come a point when a good chunk of people will simply loose interest one way or the other and take their time money and interest elsewhere.
SOE Begins Restoration of Services
UPDATE, May 14, 7:15p.m. EDT: SOE has slowly begun restoration of their services.
SOE - Restoration Announcement
SOE - Welcome Back Program
SOE - Recent Updates
SAN DIEGO, May 14, 2011 - Sony Online Entertainment LLC (SOE) announced today that restoration of its game services will begin today. The phased restoration will include the return of nearly all of SOE's portfolio of online games, the reinstatement of SOE's game forums and websites, and added functionality to require players to reset their passwords.
For details on the hacker attack that has kept SOE down since May 2 and compromised the personal information of players, check out SOE's brief FAQ and all of our previous coverage. See this article for the May 12th news on the "Make Good" program details.
During the downtime you are welcome to join us in ZAM's IRC chat. Feldon of EQ2Wire also has set up a ZAM IRC java applet that you can use.
Game-specific May 11th updates:
EverQuest: Players with an active house will be credited one month of upkeep costs and the inactive period will be extended from 90 to 150 days.
EverQuest II: All houses requiring rent will have one month added free to help offset any costs incurred during this outage.
Free Realms: The Free Realms birthday event and the New Member Bonus Bonanza will be extended to give everyone a chance to participate in them. Don’t worry about your farms; they’ll be taken care of too!
Star Wars Galaxies: All Galactic Civil War point decay has been suspended and inactive citizen removal time temporarily increased by 14 days. Item and vendor expiration timers have also been increased by 14 days.
Vanguard: One day for each day lost will be added to every player's Upkeep Bank to help offset any costs incurred during this outage.
