SOE Offers Identity Protection for EU Players

Sony Online Entertainment just announced that it will be providing a complimentary 12 month identity protection program through Affinion International Limited for its eligible Station Account holders in the United Kingdom, France, Italy, Spain, and Germany. More details can be found in the full press release after the jump.

As a reminder, SOE is also offering 12 months of AllClear ID PLUS at no cost to Station Account holders in the United States. This all stems from the hacker attack that kept SOE offline from May 2-14.


SOE Press Release

SONY ONLINE ENTERTAINMENT AND AFFINION TO OFFER IDENTITY PROTECTION PROGRAM FOR CUSTOMERS IN EUROPE

Complimentary 12 Month Program to be Provided through Affinion International Limited

SAN DIEGO, May 17, 2011 - Sony Online Entertainment LLC (SOE) today announced it will be providing a complimentary 12 month identity protection program through Affinion International Limited for its eligible Station Account holders in the United Kingdom, France, Italy, Spain, and Germany. Customers will have the option of enrolling in the program for 60 days after SOE's services come back online by contacting Affinion, one of the world's largest and longest-tenured providers of identity protection services.

Offered through Affinion, the identity protection program will provide eligible customers whose accounts were involved in the criminal cyber-attack on SOE's network with monitoring, surveillance, reporting and insurance.

The service offered by Affinion will provide access to the following components:

Personal Information Protection
  • Monitoring and alerting service
  • Personal information protection software
Help, Assistance and Guidance
  • Dedicated helpline
  • Victim of fraud support
Financial Protection
  • Insurance coverage for incurred expenses of identity restoration following identity fraud
  • Card monitoring and alerting service

Further details on how to contact Affinion to sign-up for the program will be made available soon. Please visit http://www.soe.com/securityupdate frequently for updates.

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Kind of limited
# May 18 2011 at 7:17 AM Rating: Good
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610 posts
Zieveraar said :

" So, UK, France, Italy, Germany and Spain then? They're not bothering with the other countries? Darn it, it's really no fun living in a small country with not enough players to matter"


Yeah, I know the feeling...posting from : Trinidad and Tobago, West Indies.

Edited, May 18th 2011 9:23am by hexeez
6 down - 251 to go
# May 17 2011 at 4:59 PM Rating: Good
17 posts

# Country
1 Afghanistan
2 Akrotiri
3 Albania
4 Algeria
5 American Samoa
6 Andorra
7 Angola
8 Anguilla
9 Antarctica
10 Antigua and Barbuda
11 Argentina
12 Armenia
13 Aruba
14 Ashmore and Cartier Islands
15 Australia
16 Austria
17 Azerbaijan
18 Bahamas, The
19 Bahrain
20 Bangladesh
21 Barbados
22 Bassas da India
23 Belarus
24 Belgium
25 Belize
26 Benin
27 Bermuda
28 Bhutan
29 Bolivia
30 Bosnia and Herzegovina
31 Botswana
32 Bouvet Island
33 Brazil
34 British Indian Ocean Territory
35 British Virgin Islands
36 Brunei
37 Bulgaria
38 Burkina Faso
39 Burma
40 Burundi
41 Cambodia
42 Cameroon
43 Canada
44 Cape Verde
45 Cayman Islands
46 Central African Republic
47 Chad
48 Chile
49 China
50 Christmas Island
51 Clipperton Island
52 Cocos (Keeling) Islands
53 Colombia
54 Comoros
55 Congo, Democratic Republic of the
56 Congo, Republic of the
57 Cook Islands
58 Coral Sea Islands
59 Costa Rica
60 Cote d'Ivoire
61 Croatia
62 Cuba
63 Cyprus
64 Czech Republic
65 Denmark
66 Dhekelia
67 Djibouti
68 Dominica
69 Dominican Republic
70 Ecuador
71 Egypt
72 El Salvador
73 Equatorial Guinea
74 Eritrea
75 Estonia
76 Ethiopia
77 Europa Island
78 Falkland Islands (Islas Malvinas)
79 Faroe Islands
80 Fiji
81 Finland
82 France
83 French Guiana
84 French Polynesia
85 French Southern and Antarctic Lands
86 Gabon
87 Gambia, The
88 Gaza Strip
89 Georgia
90 Germany
91 Ghana
92 Gibraltar
93 Glorioso Islands
94 Greece
95 Greenland
96 Grenada
97 Guadeloupe
98 Guam
99 Guatemala
100 Guernsey
101 Guinea
102 Guinea-Bissau
103 Guyana
104 Haiti
105 Heard Island and McDonald Islands
106 Holy See (Vatican City)
107 Honduras
108 Hong Kong
109 Hungary
110 Iceland
111 India
112 Indonesia
113 Iran
114 Iraq
115 Ireland
116 Isle of Man
117 Israel
118 Italy
119 Jamaica
120 Jan Mayen
121 Japan
122 Jersey
123 Jordan
124 Juan de Nova Island
125 Kazakhstan
126 Kenya
127 Kiribati
128 Korea, North
129 Korea, South
130 Kuwait
131 Kyrgyzstan
132 Laos
133 Latvia
134 Lebanon
135 Lesotho
136 Liberia
137 Libya
138 Liechtenstein
139 Lithuania
140 Luxembourg
141 Macau
142 Macedonia
143 Madagascar
144 Malawi
145 Malaysia
146 Maldives
147 Mali
148 Malta
149 Marshall Islands
150 Martinique
151 Mauritania
152 Mauritius
153 Mayotte
154 Mexico
155 Micronesia, Federated States of
156 Moldova
157 Monaco
158 Mongolia
159 Montserrat
160 Morocco
161 Mozambique
162 Namibia
163 Nauru
164 Navassa Island
165 Nepal
166 Netherlands
167 Netherlands Antilles
168 New Caledonia
169 New Zealand
170 Nicaragua
171 Niger
172 Nigeria
173 Niue
174 Norfolk Island
175 Northern Mariana Islands
176 Norway
177 Oman
178 Pakistan
179 Palau
180 Panama
181 Papua New Guinea
182 Paracel Islands
183 Paraguay
184 Peru
185 Philippines
186 Pitcairn Islands
187 Poland
188 Portugal
189 Puerto Rico
190 Qatar
191 Reunion
192 Romania
193 Russia
194 Rwanda
195 Saint Helena
196 Saint Kitts and Nevis
197 Saint Lucia
198 Saint Pierre and Miquelon
199 Saint Vincent and the Grenadines
200 Samoa
201 San Marino
202 Sao Tome and Principe
203 Saudi Arabia
204 Senegal
205 Serbia and Montenegro
206 Seychelles
207 Sierra Leone
208 Singapore
209 Slovakia
210 Slovenia
211 Solomon Islands
212 Somalia
213 South Africa
214 South Georgia and the South Sandwich Islands
215 Spain
216 Spratly Islands
217 Sri Lanka
218 Sudan
219 Suriname
220 Svalbard
221 Swaziland
222 Sweden
223 Switzerland
224 Syria
225 Taiwan
226 Tajikistan
227 Tanzania
228 Thailand
229 Timor-Leste
230 Togo
231 Tokelau
232 Tonga
233 Trinidad and Tobago
234 Tromelin Island
235 Tunisia
236 Turkey
237 Turkmenistan
238 Turks and Caicos Islands
239 Tuvalu
240 Uganda
241 Ukraine
242 United Arab Emirates
243 United Kingdom
244 United States
245 Uruguay
246 Uzbekistan
247 Vanuatu
248 Venezuela
249 Vietnam
250 Virgin Islands
251 Wake Island
252 Wallis and Futuna
253 West Bank
254 Western Sahara
255 Yemen
256 Zambia
257 Zimbabwe

And yes I realise that there might be no players in such and such a country, but there are definately customers in most of that list, including my country which is down near Asia.
station account
# May 17 2011 at 3:46 PM Rating: Decent
a station acount is that username and password u all use to log into game.what u all may be thinkingof is station access whch is different.
station account
# May 18 2011 at 1:53 PM Rating: Decent
You're right, that is exactly what I was getting confused about. Thanks for the clarification :)
Station Account holders only?
# May 17 2011 at 1:07 PM Rating: Decent
So customers who only subscribe to one game are not eligible then? Is this the same as was offered in the US, or was id theft protection given all customers?

Seems odd to restrict this to a subset of customers as the European markets were the only ones that SOE verified that either credit card or bank account details had been compromised...
Station Account holders only?
# May 17 2011 at 1:16 PM Rating: Decent
Answering my own question. Just checked, it is the same as what was offered in the US.
Kind of limited,
# May 17 2011 at 12:12 PM Rating: Decent
So, UK, France, Italy, Germany and Spain then? They're not bothering with the other countries? Darn it, it's really no fun living in a small country with not enough players to matter :(
What about Canadian customers' accounts?
# May 17 2011 at 10:32 AM Rating: Decent
Scholar
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70 posts
What about Canadians with Station Accounts? Any identity protection program provided?
What about Canadian customers' accounts?
# May 17 2011 at 12:30 PM Rating: Decent
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121 posts
Wouldn't Canada be considered PART OF the United Kingdom?
What about Canadian customers' accounts?
# May 17 2011 at 5:54 PM Rating: Decent
39 posts
United Kingdom or UK refers to 4 counties which consist of England, Northern ireland, Wales, and Scotland. (So no Canada is not in the UK)

You might be thinking of the Commonwealth Nations which includes Canada as well as 52 other independent member states.



Edited, May 17th 2011 7:55pm by Chappychappy
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