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General Computer Question: Way OTFollow

#1 Feb 07 2005 at 10:27 AM Rating: Good
Thought I would post this here too. I'm a complete idiot when it comes to computers (I play on PS2) but I was impressed enough with screenshots of others playing FFXI on PC to upgrade what I have. Bought a new case, mobo, processor, and RAM and then stole the FX card, HDD's, and CD Drives from my current pc.

All was well until I decided to "fix" it. See below:

Quote:
Well...the PC was working ok. Played FFXI fine, after reinstalling SP2 I had no troubles with it.

However it was taking forever to load windows and was generally slower than my old pc so I decided to play around with the BIOS settings. I changed this one performance setting from Optimal to Turbo (This upped the voltage on some things and did some other stuff, none of the settings were over manufacturer's specs). It also overclocked my CPU so I manually changed that setting back to no overclocking (I'm still trying to be careful with this system).

Restarted PC, worked GREAT! Loaded way faster. I thought, well there is another setting between Optimal and Turbo (High-Performance) so I thought I would try that setting to see if I still got good speed without beating my system to death (as I said, trying to be careful). Changed that setting and noticed that it changed the voltage on my RAM to 133mhz and it had been at 200mhz so I changed it back to 200.

Rebooted and got an error that said to insert the system disk and hit enter. Hitting enter did nothing. Restarted several times with no luck. Read through my handy manual and it said something about clearing the CMOS. Pulled the case apart, located the jumper, cleared it. Put everything back together and now it starts, checks the cd drives, but the display doesn't come on. Pretty sure I ****** up the BIOS somewhere.

Went to the manufacturer's website (www.msicomputer.com) and downloaded the latest BIOS, tried all their troubleshooting (pulled the battery for several minutes, etc) nothing. Tried booting the system holding CTRL + Home to force it to read the floppy drive and flash the BIOS but either my floppy drive is dead or I dunno what else because it's not reading the floppy disk.

Any thoughts? I'm probably going to take it to the local computer shop with my head hung in shame as all the techies /point and /laugh at me

Specs:

MSI K7N2 Delta 2 (MS-6570E) Motherboard
AMD Sempron 2600 CPU
512mb DDR RAM
ATI Radeon 9000 64mb AGB Graphics card
Couple of HDD's from my old PC, one primary one slave.
Couple of CD drives from my old PC.


Edit: I run Windows XP.

Edited, Mon Feb 7 10:29:52 2005 by Wintaru
#2 Feb 07 2005 at 10:37 AM Rating: Good
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175 posts
Win,

At this point, I would recommend that you go ahead and take it in to somebody. I think you already know that something has gone wrong with you BIOS and it does probably need to be flashed. Depending on where you take it, they may have equipment necessary to overcome the problems that you could not. If you couldn't force a flash from your floppy, they will have floppys around their store that they can try and (depending on how much equipment they have) may be able to pull and replace/flash the chip in some other way. They can also check your various components to make sure that none of them sustained damage when the voltage was changed. The solution to the problem could range anywhere from a simple procedure, to a new BIOS, to new motherboard + memory. You will need diagnostic equipment to findout what is hurt and what is not.

just my $0.02
#3 Feb 07 2005 at 10:44 AM Rating: Decent
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385 posts
Agree with above suggestion...

most places can get it back to you in a few days...maybe even same day if you plead enough and offer incentive (just remember, dollars, not gil).


*backflips*
#4 Feb 07 2005 at 10:45 AM Rating: Good
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73 posts
If I'm reading this right, then the only problem you're still having is that the display doesn't work? I know it sounds dumb, but at the very least you might want to try and pull the video card out and plug it back in. You can also try swapping out the video card with a friends, to see if it's just your card that took a dump.

As for the floppy drive, try flipping the cable since most floppies aren't marked and the cable usually winds up being put on backwards.
#5 Feb 07 2005 at 10:58 AM Rating: Good
Thanks for the suggestions ^^

I thought about moving all of the shared components back to the old PC and that way I could test to see if the fx card was still working.

I think I'll just bring it in >.< $50 just to take a look at the damn thing argh.
#6 Feb 07 2005 at 11:09 AM Rating: Good
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83 posts
Good luck Win, sounds to me like you hosed the bios. If that is true then I believe your computer is now a pile of metal, chips and wires. The bios is the brain of the computer, w/o a working bios your computer doesn't know how to use any of its components. I don't know if the bios chip can be replaced or not. Before you go shelling out any cash, ask the tech some questions about it. If the bios chip can be replaced, how much etc. Also take a look at how much a new board would cost in comparision to the repairs.
#7 Feb 07 2005 at 11:27 AM Rating: Good
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83 posts
When you say it starts, do you see it boot up initially? Do you see it check the drives on the screen or can you just hear it? Getting any warning beeps?

If you're not getting anything on the screen, try reseating the Video card, memory and processor.

If it does come up, go back into the bios and load the optimum defaults and see if that helps.

If still not booting up fully into windows, try Safe Mode. As the computer is coming up, tap the F8 key and you'll get a boot menu. See if you can boot into safe mode. If you can, try doing a system restore. (Start> All Program> Accessories> System Tools> System restore)

These are just general troubleshooting steps. It's hard to diagnose/troubleshoot through a message board. Also, the floppy drives tend to give out pretty easily.

If you have any questions, let me know. I cringe whenever anyone brings their computer to the shop. They charge an arm and a leg.

Edited, Mon Feb 7 11:34:57 2005 by Kakashisan
#8 Feb 07 2005 at 11:39 AM Rating: Good
No display at all. When it boots I hear the CD drives spin and their lights come on, but the monitor is black. No warning beeps of any kind, at least with that I could go back to MSI's site since they have what the different beeps mean.

I tried removing the AGP card and RAM and putting them back in with no luck. I tried an old PCI card that I used to use when my first PC fried my first AGP card but that didn't work either.

Our local shop charges $50 to look at it and $80 an hour to fix >.<
#9 Feb 07 2005 at 12:03 PM Rating: Good
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83 posts
Wintaru wrote:
No display at all. When it boots I hear the CD drives spin and their lights come on, but the monitor is black. No warning beeps of any kind, at least with that I could go back to MSI's site since they have what the different beeps mean.


I would at the very least reseat the processor, video card and memory again. Also remove the bios battery and unplug the power supply from the motherboard for a few minutes. Hope this helps.
#10 Feb 07 2005 at 12:09 PM Rating: Good
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73 posts
Are you sure you cleared the CMOS correctly? It sounds as if it didn't take. Might want to try doing it again.
#11 Feb 07 2005 at 12:22 PM Rating: Good
I'll try pulling the whole thing apart and putting it back together again and see what happens. My other option is to put the HDD's and CD drives and vid card back into the old PC and verify that everything is still working.

That would narrow it down to either the mobo or RAM.

When I cleared the CMOS, I moved the jumper to the proper position for 15 seconds (with the PC off and unplugged) and then moved it back. Before doing that, I was still getting display but an error was preventing the PC from posting (post = display that shows the Bios and drive checks etc correct?)
#12 Feb 07 2005 at 12:27 PM Rating: Excellent
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649 posts
See Win, this is why I use a Mac. PC's scare me.
#13 Feb 07 2005 at 1:15 PM Rating: Good
Thanks for the tips all. Tried everything suggested with no luck. Guess I'll be taking it in >.<
#14 Feb 07 2005 at 9:45 PM Rating: Good
Quote:
See Win, this is why I use a Mac. PC's scare me. 


Lol. Right on, Garan, you beat me to it XD

Here's whatcha do:

[li] Pick up your PC.

[li] Walk over to the garbage.

[li] Drop said PC in the garbage.

[li] Go here: http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa

[li] Be amazed.

Sorry 'bout that, Wint, the Mac nerd in me came out. Rate down at will.

But seriously, just send it in and good luck with whatever ya do ^^



#15 Feb 07 2005 at 10:55 PM Rating: Good
Hiya,

I got a poke by a friend about this, so I thought I'd pop out of retirement for a second to offer help to the mighty Wintaru. ^^ It should pay you back a wee bit for babysitting my naked elvaan *** in Xarcabard. Smiley: wink2

Coupla questions.

1) Who made your RAM? What's its speed?

2) I'm a little confused on this: You say that "it changed the voltage on my RAM to 133 MHz and it had been at 200 MHz so I changed it back to 200." MHz != Voltage. Nata = Confused. ;-) FSB speed?

Coupla thoughts.

1) The K7N2's a good board all around, but I honestly wouldn't recommend it for it's overclocking potential. On the hardware side of things, your ATX and P4 power connectors are located right next to the processor socket, which can interfere both with the airflow over the processor and its heatsink. Additionally, the socket isn't set up to support some of the larger, more potent heatsinks you would eventually want for a serious overclock attempt. The FSB and the northbridge have nice passive heatsinks, but it really doesn't compensate for the cooling issues surrounding the socket placement and configuration. On the BIOS side of things, AMD chips are pretty power hungry when overclocked, and the BIOS just doesn't carry the range of voltage settings you would need to push it up a few notches. Additionally, I have heard reports of the multiplier settings not actually working (!) which just increases the heat issue.

2) I don't like your BIOS, but that's a personal complaint. Smiley: tongue Phoenix - Award BIOS's and I just don't get along. (Imagine how much fun I have with a good chunk of all PCs in existance... Smiley: rolleyes)

As for the issue at hand however, it sounds as though you blew some physical component or another. Any BIOS setting conflicts should have been resolved when you pulled the battery. It could be the RAM, the processor, the northbridge chip, or the vid. card. However I'm really leaning toward the video card, for these reasons:

1) If you slagged your RAM you normally should get all SORTS of frantic beeping. Smiley: yikes

2) Your IDE devices get signals to power up, which makes a cooked northbridge unlikely.

3) The fact that it starts up at all bodes well for your CPU, though occassionally you can have issues there that still allow it to boot up, and not much else.

My only concern is that I've never heard of Video Cards giving up the ghost due to the types of BIOS settings you were fooling with. It sounds like you were playing with CPU and RAM voltages, memory timings, etc. I don't see any good reason why you would be having trouble on the fx card front.

As an aside, it could actually be your FX card or your actual AGP slot that's been deep-sixed.

Nevertheless, system hangs are a real common side-effect of FX card issues, from my own experience. (/poke my computer with annoyance)

I'd recommend swapping your fx card out for another one compatible with your mobo and seeing if that fixes it. If not, you should try your current card in another computer to see if the slot's the problem.

Next I'd recommend checking out your memory. Pull the DDR and jack it into another system, see if it boots. If it does, I'd recommend giving it a thorough diagnostic run on your current system when you're done, just to make sure nothing went bad on it. http://www.memtest86.com is the memory diagnostic program I'd recommend, though it's somewhat complicated. Smiley: tongue (I believe the mighty Wintaru to be up to the task. ^^)

If all systems are still go, then I'd recommend shelling out the money to get it looked over by the pros. Some pros. Any pros. Preferrably some pros who will charge you less than $80/day. Shop around. ^^

And in closing, you should appreciate THESE words now.

"I'm sorry, I can't let you do that Dave."

Good luck. Poke me if you want some help, I'll try to remember to peek in this thread a bit. ^^

Even money it's the video card or AGP port.

[Edit: BLAH!! Spelling, grammar, and completely unintelligible sentances, oh my!]

P.S. I actually generally recommend against flashing your BIOS when your system is hanging during boot-up. You run a slightly higher risk of the flash getting botched, in my experience. I'd recommend rolling your BIOS back. Check your mobo's manual to see if such a thing is possible with yours (I honestly don't know). You might have to play the "let's tug unlabeled jumpers out and hope we remember where they go" game. At the least this will prevent you from being in a situation where your original problem is fixed, but you don't know it because a half-insane BIOS is engaged in strange and protracted arcane rituals of its own devising. >.<

[Edit: Um... added the postscript... >.> it was one of my original thoughts when I read the OP, so of course I completely forgot about it by the time I got to the point I should have mentioned it... >.<]

[Edit... edit... edit... BAH! **Yay for neurosis, cha cha cha, yay for neurosis, cha cha cha!**

... don't mind me, it's been a long and tiring day. I hate hospitals. >.<]

Edited, Mon Feb 7 23:21:39 2005 by nataraja
#16 Feb 08 2005 at 8:51 AM Rating: Decent
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790 posts
Ack, no display. Not good.

Did you touch the side of the case before you touch your mobo? Seems to me you might have damaged your mobo. The bios should show up on screen no matter what. The bios might give you an error, but should display something at least.

No display might also mean that your vid-card is not connected properly. Try remove and re-insert your vid-card. You might have bumped the video card. Also check the power cable on your vid-card.

If that still not give you any displays. Take it to the shop. Call geek squad.
#17 Feb 08 2005 at 8:54 AM Rating: Good
Wow, Nata came out of retirement to help lil ole me? ^^

I put the vid card back into my old PC and it works, so I can rule that out.

I took it in to our comp fix-it shop last night, you say to shop around but let me tell you, this is the ONLY shop in town (rather small town) and I don't feel like driving 50 miles to the next city that would have a shop that might or might not do it for cheaper haha:)

I figure I'm out $50 for them to tell me what's wrong, and depending on what it'll cost to fix I may just get a new one of whatever broke. If it's the mobo I'll get a new one:) Same with processor.

BTW the RAM is Kensington.

PS: I'll get you for your anti PC comments in my time of need Solrain :) J/k, honestly, I don't have a preference either way, I just couldn't afford a new pc so I bought enough parts to do a serious upgrade while still using a lot of the parts from my old pc. Do macs run FFXI? I didn't think so but I guess I'm not sure.

Edit: Ya I'm very careful to ground myself before touching anything in there. :(

Edited, Tue Feb 8 08:54:34 2005 by Wintaru
#18 Feb 08 2005 at 10:32 AM Rating: Good
Good stuff. Let's just hope they give you better info than Playonline does when something isn't working.

"Throw it away, get a new one."

Erm, I didn't think Kensington made RAM. I thought they were more of a case and peripheral company. Was it Kingston?

Still curious about your RAM speed. It will either be listed in MHz or in "PCxxxx" format, i.e. PC2700 or PC3200.

Honestly though it shouldn't matter, the K7N2 supports all standard DDR speeds, and I think (been a long time since I've goofed on this) it should have just beeped madly at you on reboot if you had set the speed too high in BIOS.

Still, I like to know everything. Smiley: tongue

I lost my bet though. Not the video card. >.<

Ah well, I hope they figure out what's wrong and don't charge you an arm, a leg, your first-born child, and your soul to get it fixed. >.<

Edited, Tue Feb 8 10:34:10 2005 by nataraja
#19 Feb 09 2005 at 11:18 AM Rating: Good
Update:

Fried Mobo.

It seems when I changed the performance settings a voltage was changed and fried it. Odd since all the params were within what the BIOS considered to be "Safe".

So I'm out $50 for the diagnostic. Bought a new mobo for $100 and installed, everything is working swimmingly.

Yes, the ram is Kingston, I get those mixed up all the time >.< He said the reason it was loading windows slowly is because the RAM Frequency wasn't set correctly and he showed me how to change it. Runs wonderfully now :)

Anyone know of some good freeware to monitor the processor? I want to keep an eye on everything to make sure it's not running too hot etc.
#20 Feb 09 2005 at 1:12 PM Rating: Decent
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790 posts
CPU temperature monitor usually comes with the montherboard manufacturer. Goto the manufacter website for your mobo for that.

You could also install a hardware temperature monitor on your computer too. Check pricewatch or newegg for that.

Meh too late now. You already got a new mobo. If you busted your mobo, mind as well upgrade. Unless your CPU and ram is top of the line, you may be better off swapping out CPU and ram for something faster.
#21 Feb 09 2005 at 2:12 PM Rating: Good
Ah but this was already an upgrade haha:)

This was affordable to me (before the fried mobo >.<) and a huge inprovement in what I had before:)
#22 Feb 09 2005 at 3:28 PM Rating: Good
God there's nothing better than accidentally hitting the Clear Form button.

Anyway.

I actually find a slagged mobo kind of questionable. I wouldn't put much faith in whether the BIOS's available settings are safe or not, but I don't recall the K7N2 having a very wide range of possible voltages, certainly nothing alarmingly high, to my mind. I've never seen any complaints about it blowing under any available voltage settings. But then I have a considerable distrust for anyone who wants to pay me hundreds of dollars to fix a computer. (I'm cheap, for one thing.) I think they did the POL tech support thing. =P Throw it away, get a new one.

Nevertheless, all the various chips on a motherboard are sensative to a high degree, so there's a lot of room for something to go wrong.

As a side note, I talked to Taliph about this last night, and he pointed out that yanking the BIOS doesn't always force it to reset. Generally you'll want to pull a jumper to get it to reset (check your mobo handbook). Just for future reference. ^^

If you're gonna play with overclocking some more, I recommend you find out your power supply specs, as well as the manufacturer. Just because it's rated for x Watts does not mean you will be able to consistantly get that, and overclocking requires more power to get consistant data throughput. Google your PSU up and see what others have to say about it's overclock potential. ^^

Personally though I recommend against overclocking. As a matter of my own opinion the costs and dangers to your components outweigh the benefits, though many another user will disagree. It's mostly a matter of opinion.

Good luck.

Edited, Wed Feb 9 16:18:45 2005 by nataraja
#23 Feb 10 2005 at 1:35 PM Rating: Good
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172 posts
Most of the techie sites that I read always gripe about the "Turbo" and "High Performance" modes that motherboards come with. I personally don't use them at all, I just overclock the hell out of my system without even touching that feature. My Athlon XP 2100+ ran for 2 straight years @ 2400MHz @1.675V and still ticking.. although it's sitting in a corner now that I bought an A64 3500+.

By the way, if you're still using the sempron CPU that you mentioned, you won't have to worry about the CPU heating up very much unless you installed the heatsink incorrectly. Those processors run cooler than most others.
#24 Feb 10 2005 at 2:12 PM Rating: Good
Ya I have a utility that I can monitor the temp on, its stays right at 90 degrees, which I'm told is well within safe limits.

Believe me, I'm not touching anything on it now haha:) I'm sure there are safe methods to overclock it but I'm no expert (as proven with this fiasco) and I will wait to ***** with this one until I am ready to upgrade again haha:)
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