cant log onFollow

no idea how many days i havent been able to get on i stoped mabe for about 1-2weeks and i downloaded all the new updates (im on PC) and i keep getting code 3001 error and cant log in help me out! i want to get back inside!

I've never heard of Error 3001. Are you sure it's not 3100, 3101, 3331 or 4001?

3100 indicates a connection issue relating to misrouted packets, typically only experienced by the occassional Verizon ISP user.

3101 is a server issue. Wait for Square to fix the server.

3331 is the error you get when Playonline/Final Fantasy XI totally botches an update process. The only known fix for this is to completely uninstall and reinstall Final Fatasy XI, Rise of the Zilart, and Chains of Promatia and updating again. Yes, I know, that blows.

4001 (and I think this is probably your problem) is a firewall-related problem. Microsoft Service Pack 2 for Windows XP contains a major overhaul to XP's internet firewall, which is mostly a really good thing, but causes problems currently with a number of games, including Final Fantasy XI.

If your error is 4001, try this and see if it solves your problem. Go to Start -> Control Panel. Double-click Windows Firewall. Make certain that the firewall is "On" (just a good idea) and that the box labeled "Don't allow exceptions" is NOT checked.

Click the Exceptions tab and check to see if "Playonline Viewer" is listed. If it is not, select "Add Program" and either select pol.exe "Playonline Viewer" from the list, or browse for it with the Browse button.

Hit "OK" the appropriate number of times, and this should clear up your connectivity issue, providing that your error code is actually POL-4001.

If it is POL-3001, then I don't know that code nor any way to patch it. The 3000-series of codes typically have to do with actual communication with a server though, and usually don't just appear out of nowhere without others having the same issue (server-side) or some internal change to your computer (any windows updating at all tends to change settings and services you had explicitly changed before the update). I would recommend asking one of our godlike admins in the tech support forum located at the following link:

http://ffxi.allakhazam.com/forum.html?forum=25

Try there (and make sure you give them adequate info, i.e. your computer specs, your OS, your ISP, etc., and reiterate to them the POL error code you are receiving.

If they don't know either, then go ahead and contact Square about the issue. But I recommend you try all other available options first though, as Square techies are notorious for recommending that the solution to ANY given problem is to throw away an expensive component and buy a new one.

Any luck?

And because I'm insatiably curious about such things, what're the specs on that comp of yours?

Mine is this very-nearly-archaic P3 machine on some weird Intel mobo that the company no longer acknoledges having ever made. (It was a hand-me-down)

Which is why I'm still stuck playing this game in low-resolution ghetto PS2 format.

Meh, I read a lot.

What knowledge I have doesn't help me much, being a PS2er.

Ironically enough, I've been stuck behind POL errors for days now.

In a last vain hope, I'm waiting till tomorrow. If I still can't get in, I'm going to try a reinstall.



[Edit: Okay, I do have to say, 8 of those in a row looks damned cool.]

In the meantime, I'm trying to get fricken Riven to run on XP, and to not require me to swap discs every coupla minutes. ><

Yay for crawling around in data files fixing the work of professional programmers. -_-

Edited, Wed Dec 15 02:37:26 2004 by nataraja

http://www.playonline.com/ff11us/polnews/news3451.shtml

Is that it? SE broke it again! >_>

Ah, then the error was 4001, not 3001.

Did some further research.

Since you had a spare router and were able to switch them out to repair the problem, this is kind of pointless, but for the sake of completeness.

http://www.playonline.com/ff11us/gettingstarted_ps2.html

First, FFXI only supports the following routers:



If your old router was one of these, then it should still work, given some time and energy invested into setting it up right.

(This info should also be useful should you begin having problems with your current router.)

The next thing worth doing would be to locate new drivers (sometimes called Firmware) for your router and installing it.

After that I would recommend going into your router's configuration settings and making sure that it allows the following ports. (Most router configuration files can be accessed by using Internet Explorer. Check with your router's manual.)



Well now, isn't that confusing. Basically your router is going to use one of two protocols for data-transfer, TCP or UDP. You should be able to determine which type it uses from your configuration file, and then set the ports accordingly.

You might also need to activate Port Forwarding (as the SE help guy seems to have indicated to you).

I'd also recommend you verify that your network is configured to an infra-structure kind of setting, where all workstations have direct access to the internet, rather than through one specific computer.

If that still doesn't fix any further issues you may be having, you might also want to check to see if your Anti Virus software (such has Norton) has it's own firewall up and running, and disabling it (in Norton Antivirus this is called Internet Protection, as opposed to virus protection).

If you still have issues, the only thing I can recommend is that you disable Messenger service on every computer on your network. (Messenger has been shown to cause problems if it exists anywhere on your network, not just on the computer having problems).

That's Messenger, not MSN Messenger or Windows Messenger.

To do this, go to Start -> Run and type in services.msc

Scroll down to Messenger, double-click that bad boy and set the Startup type to "Disabled".

Again, since you had a spare router that works fine, all this is somewhat moot, but on the off chance that further issues creep up, this might be helpful to you.

Edited, Wed Dec 22 14:34:28 2004 by nataraja

yes---
It says error code ffxi-3001 and i CANNOT LOG ON ; ; i'm on PS2. i choose my character then content id then it goes to download and blah. 3 minutes wait and " error code ffxi-3001 connection timed out" plez someone help me out ; ;