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Early account termination?????Follow

#1 Feb 22 2007 at 6:38 PM Rating: Decent
Welcome to the Allakhazam.com Premium Service. We are delighted to have you as
part of our premium community, and are sure you will enjoy the experience. Here
is your registration information:

Order number: 8286206005867
Description: 12 Month Premium Subscription - 29.99

This is the address that will be used for your Computer Gaming World
Subscription. If you wish to have the magazine sent to a different address, go
immediately to our site, click on Your Account, and update your address
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Your subscription will automatically renew on 2006-10-27.

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I removed my billing address and name..my account is not premium now..why?.. Please fix this someone?
#2 Feb 22 2007 at 7:53 PM Rating: Excellent
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We are looking into this for you right now.
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#3 Feb 22 2007 at 8:09 PM Rating: Excellent
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Just had Darkflame pull up the records for you, that transaction e-mail you list 8286206005867 was for the 10-27-2005 to 10-26-2006 period. At 10-26-2006 it would have auto renewed if you had a credit card on file and Auto renew set to "yes"

We show instead that on 10-31-2006 You renewed for a 3 month period, possibly via paypal since we don't have credit card info on file. That 3 month period expired on 1-31-2007

Please check your financial records, you should have been billed $9.99 for that three month period. If you were billed more than that, please scan a copy of the paypal reciept, bank statement, or credit card record (making sure to censor your personal info) and send it to kaolian@allakhazam.com and we will correct the error.

Please let me know if I can be of further assistance on this end.
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Tech support forum | FAQ (Support) | Mobile Zam: http://m.zam.com (Premium only)
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