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Semi-OT: Admin activity. (was forum=21)Follow

#1 Nov 01 2006 at 3:38 PM Rating: Decent
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First off, this is going to be a lengthy post, mostly directed at the admins here, but feel free to read and give some comments if you agree or disagree. These words are my thoughts on the subject.

Lately I've noticed a drop in admin activity on this board. I'm not talking about admins posting less often, because after all, we've now got Tyrandor, Azuarc and even Allakhazam who visit us, as well as Darqflame when I send her enough virtual love (Nizdaar as well, though he requires a lot more love than Darq).

But lately it seems like admins need a wake-up call from a poster before they check to see if there is anything wrong here. Once in a while someone appears to balance things out by going bamhappy on everything that smells of troll, but it would be better for everyone if those bamhappy admins were here all the time or at least more than they are now.

This thread, for instance, is not only against the Terms of Service and End User License Agreement you sign and agree to follow upon installing and updating World of Warcraft, it is also considered bamworthy by most posters here. The poster is obviously only posting to advertise his illegal trade of an account. He doesn't care about the service Allakhazam.com and the community offers other than advertising space.

Bam him!

Then there's this guy. Either a troll or idiot, or perhaps both, or perhaps just a confused player and poster. I wouldn't call him bamworthy because he might be innocent, but would it hurt if an admin sent him a Private Message telling him to stop making so many threads* about questions he should be able to answer himself after a few minutes of playtime? I know that people told him to stop spamming threads, but people tend to listen to admins and such, without making a drama session over it.

*One, two, three...

Also, a large number of class specific threads have been taking up space lately. I know it's the Main WoW Forum and people are of course allowed to ask questions related to classes here as well, but questions so obviously class specific as "Warrior question: How do you" and "DD warrior?" belong on the class boards, in my honest opinion. Not because I'm annoyed by them, not at all, but because the poster would almost certainly receive better guidance if he or she posted the question in a forum dedicated to the class. Some class forum posters don't visit this forum and would miss out on such a thread.

A lot of posters here prefer to post questions to the Main WoW Forum crowd and there has to be room for that as well, but 1-posters (read: posters with a postcount of 1) with class/profession specific questions would probably be better off in the class forums. I also believe that a lot of threads could be moved to the faction forums, though they tend to be filled with so much crap it would be a shame to send anything valuable there.

Why do I care? Because I want to help people and I believe that a lot of people leave this board thinking "Gee, what a bunch of selfish jerks" because we ignored or flamed their perfectly innocent question about some talents or whatever. I don't want people to think ill of us, nor the site, and thus I post this, hoping it will make things better for all of us.

I'm not sure how often an admin checks this board. Every hour? Every twenty minutes? I'm not sure, but sometimes it seems like nobody's watching at all. A lot of the game specific admins are busy programming and whatnot, but could you assign an admin to forum watch or something? It takes a whole five minutes to scan the various World of Warcraft forums and I'm sure even the busy Allakhazam admins can set aside five minutes.

A lot of people help out by posting links to the various forums in the thread, but again, people tend to listen to authorities. Like admins. Not to mention admins have the ability to move threads as well as nuke, ban or lock, am I right?

Now you've probably read the whole thread wondering one thing: Why didn't he post this on the Forum Feedback forum instead, seeing as he's so upset about putting threads the wrong places?

I'd like to explain that. First of all, I only think threads should be moved if it benefits the original poster, or if the post is annoying the community. For instance, making an offensive thread about nothing related to World of Warcraft should result in the thread being moved to the Out of Topic forum or The Asylum. Or nuked for that matter. But people who post off-topic threads about their newborn children is okay, because that's what makes it a community and not just a database of facts. I also posted this here because I wanted to give the other posters a chance to agree or disagree with me. After all, I don't want to speak on behalf of others and least of all against their will and without their knowledge.

I think that just about covers it. I'm looking forward to hearing from your admins.

Ps. Sorry about grammar and typos. I'm a tad tired and English isn't my first language. Also, if I offended someone with my post I apologize and ask you to point it out so that I may explain and/or edit the offensive part out.

Edited, Nov 1st 2006 at 3:41pm PST by Mazra
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#2 Nov 01 2006 at 3:40 PM Rating: Good
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I too have noticed a drop in admin visits. It would be nice if a few more visited and cleaned up the place more often.

Edited, Nov 1st 2006 at 3:43pm PST by Iamadam
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#3 Nov 01 2006 at 3:47 PM Rating: Excellent
How often have we had administrators scan the boards?

No, really. The vast majority of forum policing has ALWAYS been accomplished through the Karma system. This isn't a new trend here... and there's a reason that the title is "Administrator" and not "Moderator".
#4 Nov 01 2006 at 3:52 PM Rating: Good
One thing I would love to see is all the MPS crap cleaned up on the item forums. On nearly every single epic some guy from MPS (which has gold selling and exploits) links some garbage about how +hit works or spell damage.

Example: poster ulalalala on http://wow.allakhazam.com/db/item.html?witem=18500

Course, that could take a while if an IP ban doesn't get them all.
#5 Nov 01 2006 at 3:58 PM Rating: Good
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RPZip wrote:
No, really. The vast majority of forum policing has ALWAYS been accomplished through the Karma system. This isn't a new trend here... and there's a reason that the title is "Administrator" and not "Moderator".


And the karma system is working as intended, right?

We're talking about five minutes.

Do I have to help my customers carry their groceries to their car so they don't drop them halway there? No, I don't. They can go and move the car, then carry out the groceries themselves. Nonetheless, I help my customers carry their groceries. It takes so little and the reward is bigger than you could ever imagine. The customer leaves the store feeling special and all because I took an extra five minutes to do something I didn't have to do.

Edit: Added quotation.

Edited, Nov 1st 2006 at 4:01pm PST by Mazra
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#6 Nov 01 2006 at 4:26 PM Rating: Good
And I'm telling you that I've been on these forums since before it moved from the uBB boards to this current system, and the Admins have almost NEVER taken a really proactive role in removing annoying/disruptive posters. They get rated below sub-default by the forum community and the bost is then effectively nuked.

Will they investigate and take action if you post in the Forum Feedback Forum? Yes. They'll remove gold-sellers and other people of a similar bent if you post a link to their user profile in there. "Being annoying" isn't sufficient for admin intervention; if they're a spammer, rate down their posts and threads and the problem solves itself. If they posted in the wrong place (which has happened a few times lately), then correct them and they won't make the same mistake again.

You're acting like this is a recent trend. It's not, Maz. This is how the forums have ALWAYS operated.
#7 Nov 01 2006 at 5:33 PM Rating: Good
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I'm pretty satisfied with how our Admins are taking care of things.

Just my Smiley: twocents
#8 Nov 01 2006 at 6:31 PM Rating: Excellent
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I've been really busy with other things, and monitoring the forums is not my primary responsibility. When I started, I was told, "Don't get involved in heavily policing the forums. They're generally self-moderated." I will step in and intervene in extreme cases when I see it, but I'll check the forums sometimes once per day, and I don't normally read every thread. If there's a serious problem, post it on the Site and Forum Feedback forum, where Kaolian should see it if he isn't patrolling already.

I looked at your links in the OP. Other than the first one, which I nuked, the karma system seems to have worked just fine. And if you feel my presence has been lacking, I apologize. I will try to be more visible in the future.

Edited, Nov 1st 2006 at 6:38pm PST by Azuarc
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#9 Nov 01 2006 at 7:04 PM Rating: Good
Having Tyr as a new admin was just praised a couple of days ago and we all are aware that Rale, Azuarac and Zam are trying to make the old O-Gaming equipment work. I'm figuring integrating from Morse Code into modern has Rale baying at the moon and the scribed initials of Nicola Tesla on the hardware probably has them up-dating their tetanus shots after every scratch.

Yes I intentionally removed all blame from Edison but he’s a fellow Ohioan so I was forced to. We may not have State Police but I’m not taking any chances with the Buckeye Bear and with Canadian choppers all over the place I’m worried about the UN coming after me.
#10 Nov 01 2006 at 7:05 PM Rating: Decent
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It has long been Allakhazam's policy to let the community work things out for itself, and I agree with this policy.

The admins here aren't being lazy, they're doing as instructed. I've been on a board where admins had a lot more control and things got a lot less social when they did.

Everything is A-ok mate.
#11 Nov 01 2006 at 7:38 PM Rating: Decent
Well, George Weasley, the least you could do is show us a new magic gizmo or prank!
#12 Nov 01 2006 at 7:45 PM Rating: Excellent
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Do you know how long it would take to check every post on every forum? Just asking.

But when you see something, just let us know. One post or PM with linky to offensive post, better than linking the user or just their their name, will get it taken care of quite abruptly.

Sorry you need more /massage Mazra, I will get right on that dear!
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#13 Nov 01 2006 at 11:17 PM Rating: Good
Quote:
Do you know how long it would take to check every post on every forum? Just asking.


*cracks the whip* Get to it! The Maz commands it!
#14 Nov 01 2006 at 11:38 PM Rating: Good
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Azuarc, you're more visible here since you became an admin than you've ever been, I think. But showing yourself does little to help the forum, unless of course you're a girl and nekkid. That's the only exception.

Yes, the karma system has a purpose. No, it doesn't work as intended (too many people care about rating down, not enough care about rating up and very often grudges come before honest rating). For instance, someone decided to rate all my posts on the Feedback Forum down. Why? No idea, some of them were suggestions, others were replies to posts there. None of them were ratedown-worthy in my opinion.

And if the karma system is alpha and omega, how come all the admins had their karma locked at Excellent? Smiley: dubious Not that I want to karma bomb an admin (what's the point?).

Meh, perhaps I'm old-fashioned, but hands-on customer service is what I grew up with. And the karma system doesn't tell new posters where to go. It just tells them that someone agreed/disagreed with their post.

RPZip wrote:
if they're a spammer, rate down their posts and threads and the problem solves itself.


No, no, it doesn't! Bombing a new posters below the filter is NOT a good way to solve things! How does a karma bomb give a new poster any other impression than "We hate you now"? If a new poster gets karma bombed he stays karma bombed. So because he didn't know where or how to post his questions he can no longer post here. So sorry, try next time, oh wait, there won't be a next time, you're below the filter.

Wouldn't it be better if someone just moved the thread to the right location, saving the OP's karma rating as well as cleaning up the forum a bit?

Darq wrote:
Do you know how long it would take to check every post on every forum? Just asking.


According to the online interactive stopwatch I found, 7 minutes and 28 seconds to scan the first page of the main forum. But it was counting while I was replying to the various threads as well as copying the links into this thread. Now, there are 13 World of Warcraft forums that I know of, which makes it 97 minutes (roughly), or 1 hour and 37 minutes.

But the class forums don't move as fast as the main forum and wouldn't need more than a quick scan, and I scanned every thread, I didn't just check the title. Oh, and the faction forums would take some major cleaning out, so I skipped a lot of the threads entirely (13 pages, no thanks).

While I was checking the main forum I stumbled across these three threads, here, here and here. All appear to be goldseller advertisement. Luckily the URL filter picked them up. By the time I got around to posting this, they had already been removed thanks to Poldaran.

I also found this rather silly OT thread here. And another here.

A question which would do more good on the Priest forum here.

And of course the same threads I linked in my original post, except the one Azuarc nuked.

Now, about that /massage, DF... Smiley: sly

The karma system sort of works when you're a small closed community, but even then, newcomers would face bullying or random ratedowns because they don't "belong" (remember the guys who blanket bombed the entire forum?). And with the infamous fusion a couple of months ago, Allakhazam.com kind of took a step away from being a small closed community. How many clicks per day are you getting at the moment?

Also, having to spam the Feedback Forum with "Plzfix/bam kthx!" threads isn't very tempting, especially when all your posts outside this forum tend to get rated down, no matter what you write in them (seems to have died down a bit, but I'm not risking a karma rating drop just because I try to help out). Working as intended, right?

But again, these are just my thoughts. I'm not trying to reform the forum policy here or remove the karma system, I'm just curious because it doesn't strike me as the best way to handle a large forum community like this one. It's all about providing the best service, isn't it? Sorry for caring about others. I guess I am a carebear at heart.

Yeah yeah, the last part was a bit QQ'ish, but hey, rate me down if you don't like it. That's what karma is there for.

Edited, Nov 1st 2006 at 11:46pm PST by Mazra
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#15 Nov 02 2006 at 1:46 AM Rating: Default
Tbh who gives a f uck?
#16 Nov 02 2006 at 7:31 AM Rating: Good
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I think the Admins are doing a good job based on their intstructions. (see Azuarc's statement) It seems like you (Mazra) would like the board to operate in a different manner. If I understand you correctly, you would rather have the Admins take a more hands-on approach. I have found that posting on the Feedback Forum usually prompts a quick response. (I normally only report RMT activity) Spammers and trolls are normally handled by the posters. There are exceptions, but the system does seem to be effective on the high traffic forums.

I do agree with certain points you raised. It is unfortunate when a new poster creates a thread in the wrong forum. Though this could be avoided by reading the FAQ, the following Karma damage is sometimes so severe that the poster may never reach scholar. Forum mistakes would be better aligned with the self-moderating philosophy if Alla created a "vote to move thread" option. If some quantity of posters voted to move a thread, then it would be moved to another forum. I don't know if the result would be worth the programming hours, but "vote to move" could be helpful addition. I would certainly use it.

I also agree that Karma has been, and will continue to be, abused by some posters here. I can't claim to be completely innocent myself, but I try to rate each post on its own merit. The few posters I have camped would have been rated down for content in 95 percent of their posts anyway. I also sometimes rate standard posts up when it appears they are at default for no reason. IMHO it is unfair to carry grudges to additional threads and posts. Even with these faults, I still feel the Karma system works well enough. I don't think additional police are the answer.

#17 Nov 02 2006 at 7:50 AM Rating: Excellent
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As I said before, send a PM. There are more ways around bad karma than not saying anything and letting it simmer then getting everyone in an uproar.

List of Forums that's a hellalot of skimming, which still means not quite as fruitful as if someone just links up a crappy post.

There are several posts on the front page of the forums that don't belong here IMO, butleaving them because when they get moved, they are less likely to be continued and may have information that this community wants, and will probably result in karma bombing.

You know I am here for you guys, and this post will eventually end up in the Feedback Forum. So without further ado, I will make a tad clean up just for you Maz, now you get no oils....
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#18 Nov 02 2006 at 8:00 AM Rating: Excellent
Actually, DF, you are slacking. It's been almost 2 whole days since I sent the pics for Tabard of Flame and Hippogryph Hatchling. Why haven't those been updated yet?

Tsk, tsk. Smiley: disappointed

Edit: I am just kidding. Please don't kill me.

Edited, Nov 2nd 2006 at 8:02am PST by Riggy
#19 Nov 02 2006 at 8:22 AM Rating: Excellent
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I won't kill you, just know I have been having excessive migraines, surgery the week of Turkey Day to deal with them.

Mob and item pix will be coming up soon, Tyrandor is almost trained enough to leave him to himself. Azuarc has been hard at work getting class pages, maps and stuff updated. Yes, he's making some awesome maps. And you know I could never leave the wow site completely, it's my favorite game!

Oh btw level 23 TFS woot!
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#20 Nov 02 2006 at 8:52 AM Rating: Good
Migraines suck. Hope they didn't ruin the aquarium trip for you the other night.

And grats on level 23. :)
#21 Nov 02 2006 at 9:01 AM Rating: Good
Interesting debate. I like the responses so far- most have been rather good points of view (apart from Inuyasha, who I am noticing recently likes to give pointless one-liners with poorly-broken curse words). I've been pondering this since reading, and am ready to give my perspective.

I don't think that the admins are doing too little. As has been said, this is a self-moderated site for the most part, and while I sympathise with Mazra's point of view, I don't think it's up to the admins to determine what should and shouldn't be removed from the forums, with same exceptions.

What if Azuarc decided that everyone who posted a repetitious topic would have said topic deleted- even if said topic hadn't been discussed in several days and was no longer on the first page? The people who have been here longest would be aware of the number of similar posts, but a new poster might be disturbed to see his "new revelation" removed summarily. For example, we get a dozen or more "How do I make money?" posts every week. I reply by pointing uot the guide in my sig. Sometimes I get ignored, and the last time I did so, I was rated down. Did I care? No. I played my role- to educate the person asking the question. It was up to them to actually peruse my sig or ignore my advice. I don't ask for karma bumps every time I point to it. I also don't tell the person they should be able to find out because I've written "check my sig" a hundred times already. I just point to my sig- because, for them, it's a new issue. The only exception to this is when you have half a dozen of the exact same topic on the first page, in the sticky or FAQ. Then you know the person is just too lazy to even skim the first page.

Another hypothetical- Darq decides to summarily nuke any post with the word "suck" in it, because she decides that people who say "X class sucks" or "X race sucks" or "Horde Suck" don't deserve to be entertained. Now I write an article, and mention how competing in Felwood for herbs against people that try and farm the ones I'm picking is starting to suck my faith in my fellow players, it gets nuked- because of one word. Not that I think DF would do that- I just wanted DF and 'suck' in the same paragraph. Smiley: sly

My point in both of these scenarios is that we have a small number of administrators, who may have their own notions about what is and is not acceptable behaviour. Given the amount of people that visit Alla's forums every day, I think we should be able to moderate ourselves better, and leave the admins to administer the servers, data, etc. We can either PM or post in the Feedback forum when we see a glaringly offensive post or thread, and we're pretty damned good with immediate action against goldsellers, PLers and account traders, IMO.

There have been, and will always be, asshats and f*ckmonkeys who abuse the karma system and rate according to some random, usually emo personal reason. However, the admins cannot be held liable for one or two people. They can, and do, warn people when they're abusing the karma system- although I'd like to see a slightly more proactive approach there, granted (1000 ratedowns by 2 people in 1 month, and they weren't norated?). The admins aren't supposed to check every post to make sure it's "Alla-apprved". We're here for that. I would like to see the spam ads and retards gone faster, but I think that's because they often don't go reported by the first few people that see them. I tend to find that the same people do the reporting. That's not the fault of the admins. That's the fault of the community.
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#22 Nov 02 2006 at 9:16 AM Rating: Good
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Wondroustremor the Flatulent wrote:
(apart from Inuyasha, who I am noticing recently likes to give pointless one-liners with poorly-broken curse words).


Not sure why. It's a shame because he used to be helpful.

Wondroustremor the Flatulent wrote:
For example, we get a dozen or more "How do I make money?" posts every week. I reply by pointing uot the guide in my sig. Sometimes I get ignored, and the last time I did so, I was rated down. Did I care? No. I played my role- to educate the person asking the question. It was up to them to actually peruse my sig or ignore my advice. I don't ask for karma bumps every time I point to it. I also don't tell the person they should be able to find out because I've written "check my sig" a hundred times already. I just point to my sig- because, for them, it's a new issue. The only exception to this is when you have half a dozen of the exact same topic on the first page, in the sticky or FAQ. Then you know the person is just too lazy to even skim the first page.


I've been noticing you getting a rather decent number of rate downs for no apparent reason. Who'd you tick off?

Wondroustremor the Flatulent wrote:
I tend to find that the same people do the reporting. That's not the fault of the admins. That's the fault of the community.


Yeah, been noticing that myself as well. Felt kinda guilty about it after reading through this thread, so I'm gonna try throwing out a few more reports myself when I notice something.
#23 Nov 02 2006 at 9:27 AM Rating: Decent
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A bit extreme examples there, Wondrous, but I get your point nonetheless.

As with every business you can't run alone, a lot of the responsibility will have to be on the next-in-command, the admins if you want. There is a reason why we aren't all admins even if this is a user moderated forum. I do believe (or hope, for my own sake) that Allakhazam trusts his minions employees.

If, for instance, Darqflame decided to nuke all the posts containing the word "suck", I'm fairly sure some of her co-workers would disagree with it and perhaps raise an eyebrow.

At the moment, the only thing we decide is whether or not people should speak. Kinda like giving everyone in IRC the ability to mute others. It's bound to end in a mess.
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#24 Nov 02 2006 at 10:07 AM Rating: Excellent
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Mazra the Meaningless wrote:
At the moment, the only thing we decide is whether or not people should speak. Kinda like giving everyone in IRC the ability to mute others. It's bound to end in a mess.


Thus, I am a pooper scooper Smiley: yippee
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#25 Nov 02 2006 at 10:18 AM Rating: Good
Mazra the Meaningless wrote:
A bit extreme examples there, Wondrous, but I get your point nonetheless.

I know- I felt it good to give an alternate PoV, and yes- I did the extreme examples for a reason. I felt if I did more subtle scenarios, I might not get my point across as clearly. And thanks for a good rebuttal. Smiley: boozing

The One and Only Poldaran wrote:
I've been noticing you getting a rather decent number of rate downs for no apparent reason. Who'd you tick off?

I'm not sure, and honestly, I'm not too worried about it. I figure I shat in somebody's sandbox with one of my statements and they think that they're punishing me. They're not. As long as I have opinions, I'll keep voicing them, and as long as I'm not sub-default, people may keep reading them. I suspect I bore most people with my ramblings, anyway. Smiley: wink2

Edited, Nov 2nd 2006 at 10:20am PST by Wondroustremor
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#26 Nov 02 2006 at 11:05 AM Rating: Decent
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Kween Darqflame wrote:
Mazra the Meaningless wrote:
At the moment, the only thing we decide is whether or not people should speak. Kinda like giving everyone in IRC the ability to mute others. It's bound to end in a mess.


Thus, I am a pooper scooper Smiley: yippee
Thats hawt. Nobby is a lucky bastage.


You had suggested that the admins take the time to scan through each post to make sure everything is kosher. I can say from experience that doing what you suggested would take way longer than 5 minutes. I am an Super Mod on a GFX site, and I do go through every thread and about 85% of the posts each day to make sure everything is up to snuff. It usually takes me between 3-5 hours to go through the whole board. I could only imagine how long it would take them to do the same thing here.



/* Hijack On */

You TFS people have room for one more, who would mainly be just a chatty cathy in /g and not have the time to dedicate to doing runs (and thus would not ask for others to help with runs for me)? I am tired of playing WoW without anyone to talk to.

Also, can you tell that I have been doing too much CSS work lately?

/* Hijack off */
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