Hardly an original complaint, but noticing how bad the situation honestly is has got me down, way down.
I got a speeding ticket some time back, which I am almost through taking care of. However to do so, I needed to go to the courthouse to get a form to allow me to taking a defensive driving course, to submit that form, and also request a driving record form to submit in addition. I don't feel I've adequately described how awful this experience was, as I can see how the entire process (save the defensive driving course) could have and probably should have been taken care of in a single step with one visit to the courthouse. I found requesting my driving record to be especially pointless, as I was able to do it within 2 minutes online, something the courthouse clerk could have easily from her computer and had the city waste far less time on me.
I'm not aggravated because this is inconvenient for me. I'm aggravated because this is inconvenient for the city, and the process could be streamlined to save both time and money for it. And no, there is nothing I'm missing that would prevent them from doing so. This is a completely solvable problem.
I'm not sure how to best describe what I'm feeling and why I'm feeling this way. I've nearly entirely shutdown, locked in a loop of wondering why something would do something so obviously wrong. I can't understand a world that won't make sense.