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Microsoft Outlook Server down?Follow

#1 Jan 14 2011 at 1:24 PM Rating: Good
So our email isn't working here at work. We use Micrsoft Outlook (booo). Our new IT people have said that the Microsoft Server is down nationwide.

Is that even possible...? I'm not sure I believe that.
#2 Jan 14 2011 at 1:25 PM Rating: Excellent
Your IT guy is an idiot.


Edit: It is possible that he meant your company mail server is down across all offices, assuming you're a multi-homed corporation with several branch offices and stuff, but from what I've read, I don't think that's the case.

Edited, Jan 14th 2011 1:25pm by BrownDuck
#3 Jan 14 2011 at 1:25 PM Rating: Good
What? Isn't outlook an email client?
#4 Jan 14 2011 at 1:29 PM Rating: Good
BrownDuck wrote:
Your IT guy is an idiot.


Edit: It is possible that he meant your company mail server is down across all offices, assuming you're a multi-homed corporation with several branch offices and stuff, but from what I've read, I don't think that's the case.

Edited, Jan 14th 2011 1:25pm by BrownDuck


We do not have multiple offices. There are six people in our office, and this is all we go.

Grand Master Leatherworker ThePsychoticO wrote:
What? Isn't outlook an email client?


It is. And we're using the Microsoft server. I assumed it was called the Microsoft outlook server, but perhaps that's foolish. All I know is it says down in the bottom that it's trying to connect to the server, and it can't.
#5 Jan 14 2011 at 1:29 PM Rating: Excellent
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You guys probably lease usage on an Exchange server, so yes it is possible if that server went down everyone else who uses that server would go down.
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#6 Jan 14 2011 at 1:30 PM Rating: Good
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Iamadam the Malefic wrote:
You guys probably lease usage on an Exchange server, so yes it is possible if that server went down everyone else who uses that server would go down.


Beat me to it. Smiley: mad
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#7 Jan 14 2011 at 1:32 PM Rating: Excellent
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Shaowstrike the Shady wrote:
Iamadam the Malefic wrote:
You guys probably lease usage on an Exchange server, so yes it is possible if that server went down everyone else who uses that server would go down.


Beat me to it. Smiley: mad


The beatings will continue until your posting speed improves.
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#8 Jan 14 2011 at 1:33 PM Rating: Good
Belkira the Tulip wrote:
There are six people in our office, and this is all we go.


Then your IT guy probably isn't really an "IT" guy. Also, what Adam said.
#9 Jan 14 2011 at 1:33 PM Rating: Good
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Iamadam the Malefic wrote:
You guys probably lease usage on an Exchange server, so yes it is possible if that server went down everyone else who uses that server would go down.
This is the correct answer. And even though I'm not a tech person, I knew that when Stubs, who gets paid for computer work, didn't. If I were his employer, I'd be pissed.
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#10 Jan 14 2011 at 1:34 PM Rating: Good
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Well, I can assure you that all of Microsoft's servers aren't down. :P
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#11 Jan 14 2011 at 1:36 PM Rating: Decent
Uglysasquatch wrote:
And even though I'm not a tech person, I knew that when Stubs, who gets paid for computer work, didn't. If I were his employer, I'd be pissed.


It's not all that different from what I said, really. Just change "your company" to "your e-mail hosting company" or something like that.
#12 Jan 14 2011 at 1:36 PM Rating: Decent
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Singdall has been planning this for years, quietly feeling out systems in the dark...
#13 Jan 14 2011 at 1:37 PM Rating: Good
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BrownDuck wrote:
Uglysasquatch wrote:
And even though I'm not a tech person, I knew that when Stubs, who gets paid for computer work, didn't. If I were his employer, I'd be pissed.


It's not all that different from what I said, really. Just change "your company" to "your e-mail hosting company" or something like that.
Not all that different like VHS and Beta.
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#14 Jan 14 2011 at 1:48 PM Rating: Decent
Iamadam the Malefic wrote:
You guys probably lease usage on an Exchange server, so yes it is possible if that server went down everyone else who uses that server would go down.


Hmm. Ok. So we're at the mercy of Microsoft? I don't like how that sounds... Smiley: frown
#15 Jan 14 2011 at 1:49 PM Rating: Good
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Belkira the Tulip wrote:
Iamadam the Malefic wrote:
You guys probably lease usage on an Exchange server, so yes it is possible if that server went down everyone else who uses that server would go down.


Hmm. Ok. So we're at the mercy of Microsoft? I don't like how that sounds... Smiley: frown


No, you're at the mercy of the company that hosts the Exchange server.

Although, we're all at the mercy of Microsoft if you think about it.
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#16 Jan 14 2011 at 5:59 PM Rating: Decent
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#17 Jan 14 2011 at 8:29 PM Rating: Good
Iamadam the Malefic wrote:
Belkira the Tulip wrote:
Iamadam the Malefic wrote:
You guys probably lease usage on an Exchange server, so yes it is possible if that server went down everyone else who uses that server would go down.


Hmm. Ok. So we're at the mercy of Microsoft? I don't like how that sounds... Smiley: frown


No, you're at the mercy of the company that hosts the Exchange server.

Although, we're all at the mercy of Microsoft if you think about it.


I use Hotmail and MSN on Linux.
#18 Jan 15 2011 at 2:22 AM Rating: Excellent
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The really fun part of hosted servers, is depending on how down "down" is, every incoming e-mail any of your clients is trying to send you right now has likely evaporated without a trace. They probably won't even get a delivery failure. Hundreds of clients could have e-mailed you during that outage and all those e-mails will go unanswered for all time...

Either your IT guy is an idiot, or whoever is paying your IT bills is cheap.
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#19 Jan 15 2011 at 2:43 AM Rating: Excellent
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BrownDuck wrote:
Your IT guy is an idiot.


Edit: It is possible that he meant your company mail server is down across all offices, assuming you're a multi-homed corporation with several branch offices and stuff, but from what I've read, I don't think that's the case.

Edited, Jan 14th 2011 1:25pm by BrownDuck
BD is being extremely nice here.
Your IT guy is a ******* idiot.
#20 Jan 17 2011 at 11:33 AM Rating: Good
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Dread Lörd Kaolian wrote:
The really fun part of hosted servers, is depending on how down "down" is, every incoming e-mail any of your clients is trying to send you right now has likely evaporated without a trace. They probably won't even get a delivery failure. Hundreds of clients could have e-mailed you during that outage and all those e-mails will go unanswered for all time...

Either your IT guy is an idiot, or whoever is paying your IT bills is cheap.


This is exactly what happened on our end a week ago. Because of this, we ended up having quite a few things fall through the cracks and man oh mann for a lawyer to miss something because the email wasn't working is like walking into a courtroom without your pants on and the judge declaring that you're going to jail for indecent exposure and because you have a small *****.
#21 Jan 17 2011 at 11:35 AM Rating: Good
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Thumbelyna Quick Hands wrote:
Dread Lörd Kaolian wrote:
The really fun part of hosted servers, is depending on how down "down" is, every incoming e-mail any of your clients is trying to send you right now has likely evaporated without a trace. They probably won't even get a delivery failure. Hundreds of clients could have e-mailed you during that outage and all those e-mails will go unanswered for all time...

Either your IT guy is an idiot, or whoever is paying your IT bills is cheap.


This is exactly what happened on our end a week ago. Because of this, we ended up having quite a few things fall through the cracks and man oh man for a lawyer to miss something because the email wasn't working is like walking into a courtroom without your pants on and the judge declaring that you're going to jail for indecent exposure and because you have a small *****.


Female judge in your example?
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#22 Jan 17 2011 at 11:43 AM Rating: Good
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Shaowstrike the Shady wrote:
Thumbelyna Quick Hands wrote:
Dread Lörd Kaolian wrote:
The really fun part of hosted servers, is depending on how down "down" is, every incoming e-mail any of your clients is trying to send you right now has likely evaporated without a trace. They probably won't even get a delivery failure. Hundreds of clients could have e-mailed you during that outage and all those e-mails will go unanswered for all time...

Either your IT guy is an idiot, or whoever is paying your IT bills is cheap.


This is exactly what happened on our end a week ago. Because of this, we ended up having quite a few things fall through the cracks and man oh man for a lawyer to miss something because the email wasn't working is like walking into a courtroom without your pants on and the judge declaring that you're going to jail for indecent exposure and because you have a small *****.


Female judge in your example?


Why couldn't it be a male judge?
#23 Jan 17 2011 at 12:16 PM Rating: Excellent
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Dread Lörd Kaolian wrote:
whoever is paying your IT bills is cheap.


Most likely this.

That said, in their defense, it doesn't make sense to have a dedicated Exchange environment for an office of ~10 people.
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#24 Jan 17 2011 at 12:55 PM Rating: Excellent
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Thumbelyna Quick Hands wrote:
Shaowstrike the Shady wrote:
Thumbelyna Quick Hands wrote:
Dread Lörd Kaolian wrote:
The really fun part of hosted servers, is depending on how down "down" is, every incoming e-mail any of your clients is trying to send you right now has likely evaporated without a trace. They probably won't even get a delivery failure. Hundreds of clients could have e-mailed you during that outage and all those e-mails will go unanswered for all time...

Either your IT guy is an idiot, or whoever is paying your IT bills is cheap.


This is exactly what happened on our end a week ago. Because of this, we ended up having quite a few things fall through the cracks and man oh man for a lawyer to miss something because the email wasn't working is like walking into a courtroom without your pants on and the judge declaring that you're going to jail for indecent exposure and because you have a small *****.


Female judge in your example?


Why couldn't it be a male judge?


The male judge would be more likely to have sympathy due to being in the same boat.
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#25 Jan 17 2011 at 3:49 PM Rating: Decent
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Dread Lörd Kaolian wrote:
The really fun part of hosted servers, is depending on how down "down" is, every incoming e-mail any of your clients is trying to send you right now has likely evaporated without a trace. They probably won't even get a delivery failure. Hundreds of clients could have e-mailed you during that outage and all those e-mails will go unanswered for all time...


This shouldn't happen, unless the sending mail server isn't configured to prevent it. The outgoing server from wherever all the source emails are coming from *should* spool the email until it gets a received confirmation from the target server. Of course, some cheap email services don't do this (cause they're cheap or even "free"), so those emails are lost if not caught at the other end. But nobody should be using those services for anything important.

Any reasonable business should make sure to cache both incoming and outgoing email. Actually, for a law firm (like in Thumb's case), it's becoming a near necessity`not just to cache them, but to never delete them (they get archived in a database instead). Court rulings in the last few years have disallowed legal documents sent electronically without sufficient trail to prove when and where they were sent. This means that you *must* use an archiving database with internally coded timestamps in order to ensure the authenticity of your documents.
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#26 Jan 17 2011 at 6:57 PM Rating: Good
Am I the only one who thought of Alice and Bob at some point in this thread?
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