The One and Only Poldaran wrote:
That shouldn't be an issue of the system. That stuff is all saved on Blizz's end. Check to see if you're on the right server. If so, you may have a real problem on your hands(like getting hacked).
Yes, this is the thought that immediately comes to my mind as well. There should be an option to switch servers and that will bring you to a list of all of the servers. The list will also tell you if you have any characters on that server so you can easily find the correct one even if you don't remember the name of your server.