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Any one else having trouble?Follow

#1 Mar 15 2011 at 11:15 AM Rating: Decent
I went to log on and then it said it needed to patch but now it's saying "Launcher cannot obtain patching information. please check internet configuration."


Edit: so i guess using the repair tool fixes it so you can get launcher working but if you try to log on again it says you need to restart wow and patch and it will end up after loading some thing.. and saying "Launcher cannot obtain patching information. please check internet configuration."



Edited, Mar 15th 2011 1:34pm by Flixa
#2 Mar 15 2011 at 11:20 AM Rating: Excellent
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I've run into that a few times, go to your wow folder and run the wow.exe rather than launcher.exe, when you attempt to log in it will check for patch and download if needed
#3 Mar 15 2011 at 11:36 AM Rating: Good
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I got that and reloaded WoW--it let me sign in without issues. Of course, my main realm isn't up yet, but whatevs.
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#4 Mar 15 2011 at 11:42 AM Rating: Decent
So after waiting a bit and trying to load the launcher they have updated some thing so it works now and it looks my realm is back up.
#5 Mar 15 2011 at 12:38 PM Rating: Good
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Ten bucks says the patch is a warden update.
#6 Mar 15 2011 at 12:47 PM Rating: Good
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Yeah, I had trouble when I first tried to log in too. I waited a while after it updated and tried again, and it was fine. Probably about 20 mins after I updated I was finally able to log in.
#7 Mar 15 2011 at 3:14 PM Rating: Decent
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I have Norton Antivirus and it won't let me download the new tools. I may have to disable Norton and try again. This is a first for me. Never had trouble updating before.
#8 Mar 15 2011 at 5:21 PM Rating: Good
Eww, why are you using Norton? The only antivirus that's worse than Norton is McAfee.
#9 Mar 15 2011 at 6:25 PM Rating: Decent
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My Norton 360 said the new tools download file was suspicious and deleted it. I found the option to restore it and ignore. Everything was fine after that.
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#10 Mar 15 2011 at 7:09 PM Rating: Decent
I never said Norton didn't catch anything. Sure it catches some viruses, if it didn't Norton wouldn't be able to sell their product. There's lots of other antivirus programs out there that are better and less expensive.
#11 Mar 16 2011 at 7:43 AM Rating: Good
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I haven't read all the replies, so someone may have said this...


Check your Norton Anti-virus.

Or go to the O-boards under tech support - They have it stickied. Norton thinks it's a virus and won't let it proceed. All you do is tell Norton to mellow out for 15 minutes. Norton then lets the patch update and 15 minutes later it starts protecting you again...

Total patch took <30 seconds after doig what the Oboard-sticky said.
#12 Mar 16 2011 at 2:31 PM Rating: Decent
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What anti-virus is better than Norton? Norton gets good ratings in the annual PC World reviews. If I knew of a better one I would sure use that. Cost is not an issue since one infected machine will more than chew up any cost difference.
#13 Mar 16 2011 at 6:27 PM Rating: Good
I have a guildie who is a Computer Information Science major, and he told me that Kaspersky is currently the number 1 rated antivirus program. I'd get it for myself, but I can't afford to pay for any antivirus at the moment, so I'm using a free edition of Avira instead which is pretty good for a free one. If you talk to pretty much any computer nerd, they'll tell you that Norton and McAfee are both terrible antivirus programs. They miss more files than a lot of other programs and they're both huge resource hogs (McAfee in particular is guilty of this). I know about four or five computer people, and they've all said that about Norton and McAfee. Plus most of the computer types on this forum will tell you the same thing, so I'm not sure why people rated me down for saying that Norton is bad. I probably could have said so less rudely, but oh well.
#14 Mar 16 2011 at 6:48 PM Rating: Excellent
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Pigtails wrote:
If you talk to pretty much any computer nerd, they'll tell you that Norton and McAfee are both terrible antivirus programs. They miss more files than a lot of other programs and they're both huge resource hogs (McAfee in particular is guilty of this). I know about four or five computer people, and they've all said that about Norton and McAfee. Plus most of the computer types on this forum will tell you the same thing,

Kaolian is one of the people here that I trust the most about computer/electronics related stuff, and he says pretty much the exact opposite of this.

The thread:
http://wow.allakhazam.com/forum.html?forum=25&mid=130025123118577481&page=1

Relevant portion:
Kaolian wrote:
Antivirus:
After your router, your antivirus program is the most important piece of security software you own. I find that when it comes to antivirus software, you get what you pay for. There are free antivirus solutions, such as AVG (http://free.avg.com/us-en/homepage) or Microsoft Security Essentials (http://www.microsoft.com/security_essentials/) which are better than no protection, but the ones that consistently perform best and are most reputable are Symantec Antivirus or MacAfee antivirus. Those both require subscriptions, and are only a form of protection for as long as that security subscription is in place. An expired antivirus is worse than no antivirus.

I tend to prefer Symantec. Specifically Norton Internet Security which combines their antivirus, antispyware and firewall all into one package. At $70 a year, some people find the price a bit high.
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#15 Mar 16 2011 at 7:11 PM Rating: Good
Hmm, fair enough. Kao is for sure a knowledgeable person on computer issues. At the same time though, when it comes to computers, with as often as things change, I'd trust my guildie slightly more since he's currently in school and learning about computer security and other things. No offense meant, O great one. =x
#16 Mar 16 2011 at 7:44 PM Rating: Good
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PigtailsOfDoom wrote:
Hmm, fair enough. Kao is for sure a knowledgeable person on computer issues. At the same time though, when it comes to computers, with as often as things change, I'd trust my guildie slightly more since he's currently in school and learning about computer security and other things. No offense meant, O great one. =x

None taken, just wanted to give another viewpoint. Kao has never steered me wrong to date, and I've been asking his advice for a few years now.
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Sedao
#17 Mar 16 2011 at 9:02 PM Rating: Good
The "O great one" line was directed at Kao, just for the record. :-) You never know when he's watching. >.>
#18 Mar 17 2011 at 12:16 AM Rating: Excellent
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PigtailsOfDoom wrote:
The "O great one" line was directed at Kao, just for the record. :-) You never know when he's watching. >.>


Us admins are sneaky like that.

I've never, in 10 years now of using it had norton antivirus or internet security allow anything in. I have seen norton unable to remove an infection from an already infected computer, but thats not out of the ordinary for any of them. I have seen Mcafee miss things, but not often. I have seen AVG miss things, but more often than not that was on a poorly patched machine. Until Norton lets me down personally, they will continue to be my top reccommendation. Where norton has failed in the past was they tended to have somewhat bloated software, that when it crashed, it crashed very very hard. They have mitigated that quite a bit since internet security 2009. The main important thing is that you have some sort of active, fully patched, regularily updated antivirus. It still amazes me how many people dont. Especially the ones that tend to go in harms way on the internet.
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#19 Mar 17 2011 at 12:26 AM Rating: Decent
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PigtailsOfDoom wrote:
Hmm, fair enough. Kao is for sure a knowledgeable person on computer issues. At the same time though, when it comes to computers, with as often as things change, I'd trust my guildie slightly more since he's currently in school and learning about computer security and other things. No offense meant, O great one. =x

I'm currently in school for the same reason. No class is going to actively teach you about what is currently the best antivirus on the market. Your guildie hears about this from the same place as the rest of us - the internet. If he's lucky, he hears from the actual knowledgeable articles on the subject. Studying computer science has largely improved my ability to bluff about these things, but it's not the sort of program where you look at different types of software and establish what's the best in that field.
#20 Mar 21 2011 at 3:07 AM Rating: Decent
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Ok, here goes.
Norton is bad for MULTIPLE reasons.
A: It's STILL a memory hog. Even after all the revisions they make, it uses a TON more resources than the free or 'off brand' paid suites.
B: Examine the database updates you get. The Norton and McAffee definition updates are HUGE in file size, but they update a relatively small number of definitions compared to files that are a tenth of the size updating ten times more information from the 'other guys.'
C: Shell integration is too pushy from Norton's products. It puts hooks into your system that you should NOT trust it doing.
Basically, Norton and McAffee take your computer, and wrap their tendrils around it acting as a shield. NEVER EVER EVER trust a program that hooks itself into your operating system so totally.
D: Removal is a PAIN because of C. Norton is a program that 'hides' bits of itself under different directories and registry entries. When I was learning computers, we called that malware.
The company that makes Norton is as much a scam as the viruses it CLAIMS to protect you from.
E: Heuristics! Norton has minimal virus detection if the virus isn't in the database. Most other programs outside the "OEM 2" have much better detection algorithms.
Remember, just because you don't know you're infected doesn't mean you aren't.
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