That interview was a lot of fluff, and only one thing really caught my eye:
Raid progressions.
Planes of Power, anyone? This one of the major things players didn't like about later EQ expansions, even though I see the logic behind it and understand it was for the players' own good. Of course, one of the largest problems with this was spawn competition. Even on a non-PvP server, EQ guilds could selectively ***** other players by camping select chokepoints, notably Rallos Zek, that takes practice to be able to pull off for the up-and-coming guild. At least in WoW, hopefully everything will be instanced so there won't be that one ******** guild that decides to cockblock everyone else.
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Only the exceptions can be exceptional.