ovshanevo wrote:
How good is customer service with Blizzard?
How well does Blizzard handle hackers and hacking situations?
This game has been out for a very long time; do you see it going strong for awhile?
Finally, based on my gaming style for MMORPG's what class do you think would fit me best? (In Maple Story I liked playing as a Thief because they were great at aiding parties, and on Final Fantasy XI I like playing as a Bard because I never had problems getting into a party/guild, and they helped buff.)
Ok -
1. Customer Service is pretty good. Bliz offers an authenticator key. Essentially it's a little Key Chain with a code that resets every 30 seconds. You buy it (6 bucks) and use it to log in. Very easy. I was hacked 1 time before I got one. Blizzard has certain policies to prevent people abusing the system, but they did get back a lot of my gear.
2. That really depends on a lot of things. You shouldn't be getting hacked. So if it happens once or twice, they are very friendly and they fix it. If you continue to mess up (and allow yourself to be hacked) they won't be so helpful.
3. WoW doesn't have a supporting class. There is a lot of overlap. (For example mages and shaman can give an extremely powerful, but short bonus to haste. And both Druids and Death Knights can revive a character in combat.) Having played FFXI, I know what Bards did. Don't think of WoW that way. There are only 3 true rolls in a group. (Tank, Damage, Heal).... There are some classes who do certain things better than others, but every class is viable. When I left FFXI, Dark Knights were horrible wastes of time and Rangers were insanely over powered, while every party would happily accept a Bard... It's not like that in WoW. Yes - generally speaking Mages do more damage than Melee Druids, but in the next patch, Mages might not be so powerful... Things are much more in flux... The same goes for healing and tanking. Classes move in and out of favor very quickly, but even when a class is considered RELATIVELY weak - it's never bad. For example - No one would say "Sorry, no Death Knight tanks..."