Warning to Players SE is STILL Banning!Follow

Logged in today, and was greeted by an SGM.

Taken straight to Mordion Gaol, and accused of harassment of someone I've ignored for the last month because they were a lying *****. Apparently I'd made death threats to them as well >.>

No ban, no warnings, no evidence.

admins are ************* they rather get the next interview then do whats best for their customers (forum users)

they forget they get paid because people log on this site.

You're mistaken if you think that we are indifferent to these bans, because we aren't. It's just that at the moment, we've been trying to figure out the reasoning behind these bans. Don't think that because we've not said anything that we don't care.

Isn't that the same stance SE takes regarding their customer support that everyone is complaining about?

Don't worry... we're well aware of this problem, and we're planning a response. We simply want to make sure we handle this carefully.

People who have been banned could help us out by providing screenshots or copies of correspondence, if any correspondence exists. Send me a PM if you have anything. I know it can be hard to come by, especially if the bulk of your contact with SE is through its call center.

Just because none of us has been banned doesn't mean this hasn't affected us. We're FFXI gamers too. This has impacted all of us.

Edited, Jul 28th 2009 8:55pm by Thayos

My email is Thayos.rdm@gmail.com. E-mail me anything you have. Even if nothing is actually used in print, any correspondence will give us a more clear idea of what's going on.

Effective immediately, my linkshell has deactivated as a linkshell.

The amount of accounts and content ids they just lost will voice our opinion. I've ran a linkshell based on trust and respect. I've always gone against the points system in my ls as I believe, not everyone can dedicate their life playing a game and that friendship and trust above us mean more then anything a virtual item can provide.

We've spent countless hours, working every single craft in the game to 100+3 (+6 for hocho my gf is a master cooker + ninja leveled). We craft for all other players for free. We've camped every sky pop, done countless Kirins, in efforts to gear our ls members and even gift drops to friends of the shell that are in need of help. We've done countless genkai's to assist new players during each of the waves of new players, and spent countless hours seeing that other shells succeed in their goals.

It's depressing that this will be the first time I deactivated my content ID in 6 years... *Lisetning to the theme from the Sanctuary of Zitah"

BTW while I'm typing this SE just added something where you have to secure your CC through some system... My God are they already responding???

Notice of New Security Features:
http://www.playonline.com/ff11us/polnews/news16614.shtml

Changes to Playonline Membership Agreements:
http://www.playonline.com/ff11us/polnews/news16615.shtml

EDIT: To finish my thoughts. Thank you Thayos I will also be forwarding you information. Thank you to all the admins and people that have supported us. Thank you for not instantly classifying us as cheaters and rmt'ers...

Edited, Jul 29th 2009 2:06am by GummybearOdin

Many ls members are sending a Special Task Force letter custom written each day through the POL Viewer hoping to get their attention. Good advice. :)

Literally just registered to add some pertinent information to the discussion at hand.

For instance, if you read the PlayOnline and FFXI agreements carefully, the only option you seem to legally have to fight this is to stop giving Square-Enix money. They flat-out say that they can ban you for any reason, and that their decisions are final. They also say that you own nothing in connection to your character, therefore you have not lost anything if you didn't own it in the first place. There's even a section in which the user agrees not to reproduce any communication with Square-Enix.

Personally, I just got a new computer recently and thought it would be a cool idea to give the 14-day free trial of FFXI a shot. I never had a chance to play it when it was new, so I thought it would be fun to check it out. And, it was, for the two hours of gameplay I got out of it.

After spending over 11 hours installing, updating, and setting up PlayOnline so I could check out FFXI, I created a Hume Red Mage and spent some time figuring out the controls and talking to NPCs in Bartok. I received the first quest, but was too tired to do it at the time, so I logged out after only about an hour. The next day, I logged in again for another hour or so, and explored the mines a bit. The only interaction I ever had with any other players was one random guy who saw me near-death, cast cure+protect on me, and continued on his merry way. I didn't interfere with any of the two or three others I saw in the mine. I just fought a few Ding Bats, explored the mine, checked out the market district, and logged out.

A few hours later, I went to play again and received notice that my account was banned, due to violation of the PlayOnline or Final Fantasy XI agreements. Of which the only parts I may have been in non-compliance with were: suspicion of being under 13 (which I'm not by any stretch of the imagination, but they literally don't need a reason for this one) or providing a false name (I used a common nickname instead of my given first name).

I was starting to like the game, and then seconds later they decide I'm a shady person for some reason and yank it out from under me. Way to lose a customer before even getting her...

I did consider officially joining, in the hope that they might be logical about things and less likely to ban someone who they can identify. After reading up on the ban-fest, though... I'm perfectly willing to wait and see if things get better, thankyouverymuch.

Edited, Jul 29th 2009 3:36am by AnyaLouvel

I don't see any way that could be the case. I only had the one PlayOnline ID. I do have a wireless DSL internet connection and Norton Internet Security, so Lord knows what they're getting for my IP address. Unlike some people on this thread, I only accessed PlayOnline from one location, so that wasn't it, either.

Before the ban, I was considering buying the package with several (all?) of the expansions included. Now, I've grown a bit wary of PlayOnline in general. That shouldn't happen after only two days...

EDIT: Yes, I was considering that. ^_^ Thanks for the suggestion.

Edited, Jul 29th 2009 4:28am by AnyaLouvel

And that's why nothing really gets done in a timely manner. They know they have you by the short hairs. The constantly botched up updates, countless messed up attempts to eliminate RMT, lackluster additions, weak customer service, zero communication with the playerbase, (Oh, and that whole insult which is Absolute Virtue) and people still willing to pay their monthly fee, complaining and threatening the entire way. I'll agree it isn't an unreasonable thing to give quarter at first, but its been six years.