Apologies to bump this up again guys.
Started 2011 suspended. Reason given again is supposed harassment.
Spent NYE indoors, as I've just had knee surgery, and was leveling DNC in Yhoator Jungle in a level sync, as needed to get it to 49. The party I was in wasn't working too well, and I suggested a BLM in the party maybe back up heal in an emergency when I was low on TP. The WHM we had DC'd, and there was a few deaths when he refused to help cure just for that one fight. I stated on leaving that I didn't want to stay due to the leader not being willing to adapt to the situation, at which point I discovered that it was a husband and wife.
Got a bit of abuse in /tell which I responded to, brushing of and reiterating my stance. Player says he is personal friends with a GM, and shortly after I'm jailed for supposedly harassing, when it was more a response to their comments. The response constituted two lines.
GM informs that I'm being suspended due to harassment, and I asked for more information. The SGM kept ignoring my questions, which I had witnessed by someone else. Was again told it's not SE policy to provide me with the logs, at which stage I mentioned the letter from their legal team in front of me.
Completely ignored that, then changed the charge to that of inappropriate behaviour. To quote from the SGM: "Harassing a player is legally not approved, therefore the suspension is only the result of your inappropriate behaviour."
I think this would therefore be contradicting this link from their support pages on inappropriate behaviour, given the context of the situation: http://support.eu.square-enix.com/faqarticle.php?kid=12649&id=455&la=2&ret=faq&pv=10&page=0&c=0&sc=0&so=4&q=inappropriate
It can't really be classed as continuous chatlog spamming, as I only responded to what was sent to me. I've not MPK'd, or done anything else listed as such that would warrant a suspension. My only guess is that this person did actually have a GM friend, in which case they lose the ability to be impartial. I made a request to speak to another GM which was declined, and again this GM didn't answer the questions.
I'm thinking that now I will go down the pay route. Few more days off work, so I'm going to draft up NBA's and again speak to my legal team.
Happy 2011!