Information on New Maintenance Schedule

Source: www.worldofwarcraft.com

Every Tuesday all realms are brought down for scheduled weekly maintenance. This maintenance window is used to perform tasks on the realm databases and hardware, and to take care of any other tasks that would not normally be possible while the realms are live. In the past few months, however, we have been intermittently testing the ability to perform these maintenance tasks while the realms are still up and available to players.

Based on the positive results of these tests, we’re happy to announce that we’ll be switching to a new maintenance schedule that will only require us to bring down realms for maintenance every other week. On the weeks in which we don’t take the realms down for maintenance, we’ll only be issuing rolling restarts, allowing play to continue with only a very brief interruption.

An exception to this schedule will be for the release of patches that require realm downtime during weeks in which maintenance would not normally be scheduled. In such cases, the schedule will start over, with the following week being maintenance-free instead. This allows us to release a patch without having three straight weeks of maintenance downtime. Here’s an example of how the maintenance schedule will look, factoring in all of the above:

Week 1: Rolling restarts

Week 2: Maintenance

Week 3: Patch and maintenance

Week 4: Rolling restarts

Week 5: Maintenance

Week 6: Rolling restarts

The new schedule takes effect immediately, starting with rolling restarts this Tuesday instead of full maintenance downtime. As previously, the schedule for the rolling restarts or full maintenance will be posted in the news window viewable at the game’s login screen, and a 15-minute countdown timer will appear on each realm prior to its scheduled restart or downtime.

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Free gametime
# Mar 14 2007 at 1:12 PM Rating: Decent
I don't know if anyone else gets this, but Blizzard usually gives me a couple of free days at the end of my 60 day payment. It seems that I get more time during months where there is a lot of maintenence. I could very well be mistaken, but it seems that they actually give people extra days to compensate for frequent down-time.
RE: Free gametime
# Apr 05 2007 at 6:22 PM Rating: Decent
This is because though it's advertised as a 60 day pay period, you actually do receive the full two month credit...some months have more than 30 days, and it takes until the following morning for the account freezing to kick in on your login.

On times where you're noticing more than this standard amount of "extra" time, that's Blizzard compensating for the excessive amount of downtime beyond their planned maintenance/patch applications.

They do care enough to compensate for their own messes, but they don't give you any free time you're not paying for. :)
RE: Free gametime
# Apr 05 2007 at 6:21 PM Rating: Decent
Doh, double post, sorry. :\

Edited, Apr 5th 2007 8:24pm by AmerilDannodel
Actually..
# Mar 13 2007 at 10:21 AM Rating: Decent
**
299 posts
...I think the people who complain the most are the ones that don't get to play much. The complaints I always here are "I only get three hours to play, and two of them the server's are down for maintenance!" So I think this is probably a vast improvement.
think about other time zones...
# Mar 13 2007 at 9:55 AM Rating: Good
29 posts
i'm sure this will go over well with all the people from the eastern hemisphere that play on US servers.
Catching up to other MMO's
# Mar 13 2007 at 8:30 AM Rating: Excellent
*
248 posts
Not quite there yet, but a step in the right direction Blizz.
Nice ^^
# Mar 13 2007 at 5:19 AM Rating: Decent
I like this cos the time i usually get to play is quite late at night, and usually got well peeved when they shut the servers down.
DARN IT!
# Mar 13 2007 at 4:46 AM Rating: Decent
I don't like this, because of the fact to so many people play this game everyday for hours on end. A forced break does these people good, not everyone goes out on side to do things. My fiance and I plan the first half of our day without WOW.

And the people who whine alot, maybe just need to get away for a few hours anyway.
DARN IT!
# Mar 14 2007 at 1:30 AM Rating: Decent
I understand your concern for your other players welfare, and I agree that people do need a break from the game. But remember there are also those of us who don't get to play unlimited hours, personally for me (due to being married, having a child, working and other responsibilities) I look a couple of hours a week during the am (eastern) which frequently fell in that time period. But unlike others, it's wasn't worth whining about as I was able to find other things to take up my time. This just means I will find more convienient times to do those other things.

Perhaps for player safety Bliz should autolog you off for an hour after every 3-4 hours of playing (don't kill me!)
DARN IT!
# Mar 14 2007 at 7:06 AM Rating: Default
Ahhh, that'd be sweet!
Maintanking Gruul and suddenly getting logged off!
Wicked idea!
This is...
# Mar 12 2007 at 9:48 PM Rating: Decent
...so exceptionally cool! Way to go Blizz! Always looking out for us, and it's things like this that prove it! =D

I bet once the new schedule starts, people will still b*tch and moan on days that it's down. <.<
This is...
# Mar 12 2007 at 9:47 PM Rating: Decent
...So exceptionally cool! Way to go Blizz! Always looking out for us, and it's things like this that prove it! =D

I bet once the new schedule starts, people will still b*tch and moan on days that it's down. <.<
This is..
# Mar 12 2007 at 9:46 PM Rating: Default
So exceptionally cool! Way to go Blizz! Always looking out for us, and it's things like this that prove it! =D

I bet once the new schedule starts, people will still b*tch and moan on days that it's down. <.<
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