Technical Support Hours for BC

Live technical support will not be available this coming Monday, January 15, due to the Martin Luther King, Jr. holiday. However, with Tuesday’s arrival of World of Warcraft: The Burning Crusade, we will be extending our support hours to 9AM–7:30PM PST, and we will be working the following Saturday to better serve our players. Over the next couple of weeks, our support hours will be as follows:

Tuesday, January 16 – Saturday, January 20, 9AM-7:30PM PST

Monday, January 22 – Friday, January 26, 9AM-7:30PM PST


To contact our technical support department, click one of the following links:


Feel free to utilize our automated support for the hours/days we are not available:
  • Automated telephone support at (949) 955-1382


Technical support website:


You may also receive help from other players at the Technical Support forums:

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