Starting today, we have introduced a survey regarding all of PlayOnline's services, and we would appreciate your opinions and requests in regards to Square Enix's customer support (such as GM support and the Information Center).
From January 29 (Fri.) at 0:00am to February 5 (Fri.) at 1:00am (PST)
We will be using the answers you submit to improve our customer support in the future. Thank you for your understanding and cooperation.
Click here for the survey.