I did call SE and had SE called me back "Shocker" and he tryed to enter my info, and it still didnt work. I have tryed the ps2 and 360 and no go, I keep getting the UCS-60257 error, so I have no clue what to do at this point. My card went to working for 4 years to not working in 2 days. This really **** me off to a point I cant say on this fourm, I was hacked twice, lost my old toon and 4 years of hard work, it took 8 months to get the account back and the whole time SE blamed us for the whole mess. And now this I'm sorry to say but ffxi is a great game but SE it self sucks major, they cant run the game right and care nothing for the players.