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Account Hacked, Please Help!!Follow

#1 Aug 01 2008 at 6:43 PM Rating: Good
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Hi,

I tried to log on when I got home tonight and got a PlayOnline Viewer error. I then checked my bank account on a different computer and saw a $30 charge to SquareEnix so I'm pretty sure my char has been transferred.

SE's customer service is only open Mon-Fri 9-6 so I can't call them. Could someone please contact a GM a tell them what happened until I can call Monday morning?

Thanks in advance,
Beth (in game name Bethlea)

#2 Aug 02 2008 at 8:10 AM Rating: Good
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Hi Beth and eep !!!!!!

Done and Done GM "Account is locked" Good Luck on Mon. In the mean time call the CC company and let them know to block your card and dispute the charge.
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#3 Aug 02 2008 at 12:09 PM Rating: Good
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Thank you very much Dalan.
#4 Aug 03 2008 at 11:20 AM Rating: Good
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^_^
____________________________
Pikko wrote:
I can't freaking believe I didn't click this thread earlier. YOU LITTLE TWERPS!!


Wint wrote:
You know, I can click the rate down button more than once Smiley: motz


>>>--Justice-->
#5 Aug 03 2008 at 3:37 PM Rating: Decent
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Well seems like I am in a similar boat as you except I'm on Siren. Last time I had logged on was July 13. Apparently my character had bought some gear July 29th, I looked on FFXIAH . No telling if my pricey gears and gil is gone and w/e dammage has been done. How I found out is that I updated today, yes was able to log on and both passwords worked for update. After updating second password did not work and account was disabled after 3rd log in attempt.

So I guess I will be ranting to SE tomorrow...
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#6 Aug 08 2008 at 11:43 AM Rating: Good
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Keep us updated Beth ^^

Edited, Aug 8th 2008 2:42pm by Dalans
____________________________
Pikko wrote:
I can't freaking believe I didn't click this thread earlier. YOU LITTLE TWERPS!!


Wint wrote:
You know, I can click the rate down button more than once Smiley: motz


>>>--Justice-->
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