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I tried to come back but SE is F@CKING MEFollow

#1 Mar 30 2009 at 7:19 PM Rating: Default
12 posts
so.. i bought the latest expansion pack, reinstalled the game on my comp.. and then started playing for like 2 days.. It's been about a year and a half since I last picked up the game.. then after about 2 whole days of playing after work, I tried to log in on a friday... and Low and behold.. my Playonline password doesn't work anymore (it was saved and I definitely did NOT change it myself).

I called SE up the next monday, and the guy on the other end of the line refused to do a password reset.. as I do not have my original PlayOnline registration code.. (i started playing about 6 years ago or so.. and I lost my booklet).

Does anyone have any ideas or suggestions on how to fix this?? and if not.. could someone tell Aztlan, skeletor or Bennett my situation.. and that I really was coming back.. but am currently being ****** over by SE...

i'm afraid that it's farewell again for good..

-katotaru
#2 Apr 01 2009 at 9:20 AM Rating: Default
12 posts
update...

They changed their policy in the last two weeks.... so i now have control over my charcter.. but they told me that i did a world transfer.. and i tried to log into the linkshell community and i am no longer a member of it...

****.. need to do that charcacter recovery


#3 Apr 01 2009 at 9:52 AM Rating: Decent
Do you talk to yourself alot in real life? Just wondering...
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#4 Apr 01 2009 at 10:24 AM Rating: Default
8 posts
Dont worry theyre doing the same to me, just in a different manner. I paid them for years, now I'm trying to regain my password. I fight and fight, I try to get info from people due to fact a friend that lived in town made account, didn't like game, and gave it to me after a motnh or two playing. I go through a huge fight with PoL, finally it gets to point I need the date the game was registered...lmfao 6 years ago. Yeah I keep that in my memory just in case I get asked.
"SEI POL *****: so I can not stay that much longer so I need you to find it and when you do contact us back."

"Me: if you can at least tell me if my manthra exists I can know if its worth spending my time
SEI POL *****: At the moment no because the account is not fully verified"

"SEI POL *****: ****, I have already provided you with a resolution to this issue. As it seems you have no other new issues I can assist you with, I will be removing you from chat at this time.
SEI POL *****.: Thank you for visiting PlayOnline Chat support, ****! Take care and hope to see you online!
Thank you for visiting our PlayOnline Chat line. Take care and hope to see you online!
Your session has ended. You may now close this window."

So yeah, real friendly bunch they are. Guess I won't be returning to ffxi
#5 Apr 01 2009 at 2:07 PM Rating: Decent
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Talking to yourself is as much an artform as talking to other people.
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#6 Apr 01 2009 at 2:26 PM Rating: Default
12 posts
pumapridesier

I think it's hit or miss with POL chat/calling them up... I called them up today.. and they said that they changed their policies in the last week... (I bet the guy i was talking to last week probably didn't want to do any actual work).

and yes.. i talk to myself all the time..
#7 Apr 06 2009 at 8:59 AM Rating: Decent
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katotaru wrote:
pumapridesier

I think it's hit or miss with POL chat/calling them up... I called them up today.. and they said that they changed their policies in the last week... (I bet the guy i was talking to last week probably didn't want to do any actual work).

and yes.. i talk to myself all the time..


The people in the white coats would like a word with you.
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#8 Apr 06 2009 at 9:31 AM Rating: Good
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When you talk to yourself you are guaranteed a known level of intelligent response.

Talking to ANY CSR, however.....
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#9 Apr 06 2009 at 9:56 AM Rating: Decent
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Tsybil wrote:
When you talk to yourself you are guaranteed a known level of intelligent response.

Talking to ANY CSR, however.....


Yes, I know, CSRs are primarily concerned with getting you off the phone and on to the next in line to keep their "per call" times down.

I used to be a CSR in various things, so I know. The mantra is "whatever gets this moron off the line" Whether you really ARE a moron or not.

Edited, Apr 6th 2009 1:57pm by Magicalsquirrel
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Lots of 99 jobs.
Yeah, I get bored a lot.

"It is better to be silent and thought a fool than to open your mouth and remove all doubt." -Mark Twain

Reactivated account again 6/1/2013 Yeah, I'm back....again.....and I have a loooot MORE catching up to do.

#10 Apr 19 2009 at 9:48 PM Rating: Good
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HEY KATO!!!!!

Dude I went to the beach today and for some odd odd odd reason I was reminded of this game. Valkrum dunes I guess lol. **** I miss all you guys. And the game too. Tell Aztlan, Skeletor, Bennett and all the others I said Hi and I miss them all!

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