Going too far?Follow

The newest coffee shop in town is a little place owned and operated by a nice down-to-earth young artsy couple.

They have good coffee and ok food. They also a decent selection of wines and micro-brews....and chocolate.

This morning I bought a chocolate bar. It's classy Italian stuff that I paid five bucks for. I just tapped into it. There was the slightest bit of white on the corner - ya know like chocolate gets with age and/or moisture. So, I check the for a date on the thing and sure enough the best used by date was last month. The price tag was intentionally placed over the date.

I'm kinda pissed. Not that my chocolate is old - it still tastes pretty good. It's more that I was duped. I didn't read the small print. I didn't uncover the small print. My own fault for not being an informed shopper, right?

The shop has a fb page. I just now typed out a message on their wall simply stating the facts about my chocolate bar - but then I didn't post it. They're a new, little teeny small business that relies heavily on local word of mouth. I'd hate to fuck things up for them. But still, I feel deceived. If it has been an $0.89 Hershey bar that was just past expiration, I think it would not even register in my head as an issue.

Is a fb posting going too far?



Edited, Oct 31st 2011 6:04pm by Elinda

You might be jumping to a conclusion regarding the price tag placement. It may have been an accident to cover the date or yours may be the only one where the date was really covered. I'd definitely contact them about it privately if you feel so inclined; they may even be mortified to know the candy is past date.

Don't jump to attribute to malice what can be explained with incompetence.

just email them ofcall them or something, or leave private message on facebook page, and tell them that their little trick made you feel less of them.

You have the wrapper so you'd know better than I would.


All the more reason to let them know privately so they can pull it.

Edited, Oct 31st 2011 11:24am by Jophiel

You're trying to convince the wrong person. He'll put anything in his mouth, regardless of it's age, and never complain about it.

I clicked on that link.

If I sold someone something out of date, I'd appreciate them letting me know, so that I can pull the rest of the product.

I guess we could go to our legislators and insist on regulations that insure minimum french fry temperatures and chocolate freshness.

That about sums it up. Mistakes can happen and I'd like to know that my business had a chance to make things right before the "name and shame" stuff starts.

This. I've had it happen once at a place I worked, after they put a stock of soda they had had in storage out after their new season began (coke and whatever the orange one is, both made with real sugar). Turns out, the sell by date on the orange was 2-3 months prior (though the cokes still had a good 6 months).

I don't remember how it happened--either they forgot to check the dates or they only checked the coke. I doubt it was the first, but it could have been. More likely is that they checked one of the coke bottles and inferred for all the sodas, since the stock had all been purchased at essentially the same time from the same supplier.

They felt so bad when they found out, refunded the woman's whole order, and pulled the stock.

It's fully possible that it's a similar situation for the OP's company. I doubt they realize that the product is dated. It would, at least, surprise me if that was the case, because it sounds like they've put a lot into their new business.

Lady Gaga is his all time favorite musician, and it makes him feel special thinking that's who he is talking to. It's so sad that I just don't have the heart to feel anything towards it.