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I fucking hate Comcast.


Seriously hate my ISP. Haven't had a stable connection the whole enitre day. I still don't. Internet stays up and running for what...5-10 minutes tops?



Edited, Sat Apr 1 00:39:51 2006 by Exodus

What he said. I always also unscrew the cable on the modem to disconnect it entirely, and wait until all of the lights are happy before I plug the router back in. I had an issue like this once, and the cable guy came out and said I didn't have adequate signal in that one line. It seemed odd because it had always worked before, but whatever he did to fix the signal cured the problem.

If I plug my laptop directly into the modem and still can't seem to get an ip address, I then call the 24 hour line and whine. There is some sort of modem-reset thing they can do from their computers that fixes the issue sometimes.

Unplugging it for 30 seconds and plugging it back in is almost routine at this point whenever I get too frustrated. Sometimes it works, sometimes it doesn't.

It's not the router. The ready light on the Cable Modem itself goes completely off. Then comes back on. Then yay. Then goes back to flickering. Then grr.



Oh, Nadenu...as Bhodi would say...


I hate you

I hate Blizzard.


Comcast sucks

Yep...ComCrap is ****. For all the speed they claim to offer here in Gulfcoast Florida, the downtime makes my DSL about as fast. All through the rapid-fire Hurrican season, I never once lost my Verizon DSL connection. A cloud passes between my house and the sun and Comcrap drops out for 3 days...add to that their horrific attempt at CS....*shudders*..

I'm thinking that comcast just wants me to play The Sims 2 all day. Light went off for a good hour or so...unplugging the modem only gave it a reason to laugh at me.


I can hear it...laughing....

If you can hear the modem laughing you might consider getting back on your meds. Or drowning it.

The modem is losing the cable signal lock. Either the incoming signal is losing strength before it gets to the modem, or the modem itself is destabilizing. The fact that it works for a few seconds after resetting it leads me to believe it could be the modem itself, but it could also be a weak signal.

Try this: Remove your existing coaxial cable. Go to the wall jack, and clean the outer threads with some bakeing soda slightly moistened with some vinegar. Make sure you do not get anything in the center hole, and wipe it down very well once you are finished. Next replace the coax cable with the thickest and shortest piece you can find that will reach where your modem needs to live.

Then, Switch your power plug for the modem to a different outlet, prefferably one with nothing else plugged into it. Fire everything back up and see if you notice any difference.

Comcast tech support should be able to run a Signal to Noise Ratio test from their server to your end without a tech onsite, so they should be able to see if there is an issue. They do have a website set up for techs to test things from your end back to comcast, but i can't find the URL anywhere from when they were last over here.

Call em back, tell them they have had techs out there multiple times and have not fixed the problem. At this point you are justified in raising hell and should be able to get them to dispatch an emergancy truck today. Demand that they replace the modem, and tell them you want compensation for your downtime or you are cancelling your service. You should at least get a free month of service out of it.

Demand that the tech put in heavier gauge cable.

You just need a bigger cable, bro.

Girth is where it's at; tell the man, Allafemmes.

I've been through this whole process with Comcast. I had intermittent issues for over a month. I won't bore you with the whole story, but I was pissed. Sick and tired of being given the run-around and nobody being able to fix the problem.

I took matters into my own hands and tried to figure out the problem myself. I elmiinated each possiblity one by one and ended up with the last option: A clean re-install of Windows.

Guess what? I haven't had a problem since. Been like 3 weeks I think. Lesson learned: Maybe Comcast doesn't suck as bad as I was convinced it did. At one point, a really helpful phone rep told me that sometimes the Windows TPC stacks get corrupted (or something like that). I think that might have been the problem.

This site was a HUGE help to me: http://www.dslreports.com/forum/comcast . There's a mountain of information and help throughout that site, including some tests you can run to help identify the problem.

Also, Comcast has a site that shows if they have any maintenance going on. Just change the last 3 digits in the URL to your area code and it will show the state-wide and national status of the network.

http://wwwj.comcast.net/memberservices/modules/wide/networkhealth.jsp?areaCode=999

Comcast sucks....
They did a maint in my area about a month ago and the internet was down for 8 days....
wtf ><;
http://www.kylebits.com/archives/000061.html

When I got Comcast, it was awesome for like 9 months.

Then it was terrible for 6 months. Had all sorts of connectivity problems. They finally fixed the problem at the source, and since then it's been awesome for the past year.


Plus the fact that I get free cable TV with it.