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Guess this is goodbyeFollow

#1 Oct 11 2007 at 11:37 AM Rating: Decent
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164 posts
In order to get back online i have to have me registration code and i for the life of me have no idea were i put it 2 yrs ago when i started this game. I will miss all my friends I have made including Geeta, Dr Sniffle , Tade, Dammion and lannie, Josquin and gen, exhunter, **** theres so many ppl.

Let me just say though that it really chaps my hide that SE is dosnt give a rats **** about anyone! Ive been a good customer with 2 accounts ( one for me and 1 for wife and son) but im told that that theres nothing i can do to get my account back because they wont even talk to me without my registration code, but i should have gotton an email about it unless i use hotmail as my email adress. well guess what i use? I realize in the great scheme of the game im a nobody but damn!
#2 Oct 11 2007 at 2:51 PM Rating: Decent
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235 posts
if you have your credit card info that the account is paid under if i'm not mistaken thats considered proof of ownership...you should call POL support and see if they can retrieve it for you. i would assume if you have the card info and address info they could definately assume you are the owner of the account.
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#3 Oct 11 2007 at 2:52 PM Rating: Decent
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164 posts
He said i needed both.
#4 Oct 12 2007 at 11:34 AM Rating: Good
20 posts
You should be able to confirm the user information on the account and have him
search their database based on that, it shouldn't be that hard for them.

If the online GM or w/e keeps it up, just call POL itself and explain the
situation and that you have other documents to prove your who you say you are.

If all else fails consult a lawyer and see if you can't find another way
around the situation, sometimes companies say a ton of bs just to keep
people off them, ya I know the stuff they say about keeping your info
in a safe place cuz they won't do this or that, I've done this with
several other companies, one way or another their holding your account
information from you and they can't deny a customer that right.

It'll just take alot of persistance and prolly alot of phone calls to
the right departments of SE but I know it can be done.

This is not to be taken as legal advice, consult your lawyer.
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Character info on this site updated: 11-11-2008
#5 Oct 12 2007 at 5:30 PM Rating: Decent
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235 posts
dont call a gm call POL support. they were cool when i called to reactivate and restore my character. you probably just got a hoser that didnt know what was going on.
____________________________
<<<< Exmortius >>>>
<<<< Carbuncle >>>>
<<< Current Stats >>>
75 DRG, PLD, NIN
#6 Oct 12 2007 at 11:26 PM Rating: Decent
thanks guys did what u said and was able to get back on .
#7 Dec 14 2007 at 8:22 PM Rating: Decent
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764 posts
I lost my registration codes but still got my account back, I gave every possible amount of info I could remember with it (char and server names, card info, payment and adress info's etc.) and he put me on hold for a few mins to talk to someone then came back and said I was given an "exception" so I dont need my reg key to get customer service for my account, but if someone else called them with the reg keys to my account I would be called into question. got my account reactivated, passwords reset and chars brought back from deletion. Every time I have called sicne I have gotten very godo customer service personally
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#8 Dec 14 2007 at 8:48 PM Rating: Good
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27 posts
Pokey looooooves Exmortius!

Where in the heck have you disappeared to?!

Come find me on facebook!
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Hi Im Pokey. I poke things ^^

Pokey looooooves u.
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